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Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 690 reviews
March 11, 2020
Everyone we met was friendly, professional, and helpful. I would highly recommend Castle Chevrolet North! There website is easy to maneuver and find what you’re looking for! I would highly recommend Castle Chevrolet North! There website is easy to maneuver and find what you’re looking for! More
by masrj
March 01, 2020
Very nice experience. Came down from Wisconsin with my step dad who had bought a car last year from Castle Chevy. Very happy with my new Equinox. step dad who had bought a car last year from Castle Chevy. Very happy with my new Equinox. More
by BJLINDE733
February 28, 2020
Happy Customer I have been a Castle customer since they have taken over from Hoskins Chevrolet and have been dealing with Fabian for years and most recently with Ste I have been a Castle customer since they have taken over from Hoskins Chevrolet and have been dealing with Fabian for years and most recently with Steve Hoch who is completely thorough and helpful. Mike Jelonek More
by mjelonek
February 28, 2020
Buying a car there is easy peasy, especially if you know what you what and have done some research. Mike P is easy to work with and the whole process does not take up a whole day like some dealerships. Well what you what and have done some research. Mike P is easy to work with and the whole process does not take up a whole day like some dealerships. Well done, Mike! I just wish the service department was as efficient and customer focused. It’s like a totally different business (and perhaps it is). The reps “suggest” services I don’t need and tend to be slower that I have experienced at other dealerships. Last time I was there, there was no one doing the car washes. “Bring it back another time.” So, great place to buy a car, terrible place to have it serviced. More
by Drvalo
February 26, 2020
Dealership relationship was satisfactory after a bumpy start Mike P was very helpful during entire new and trade-in sales process, including availability of demo auto; and follow-up on tire repair and detailing Mike P was very helpful during entire new and trade-in sales process, including availability of demo auto; and follow-up on tire repair and detailing . Excellent attention to detail & service. More
by jrada5
February 26, 2020
If I could rate negative stars I would. My son went into the dealership last Saturday to inquire about a trade in. I did not go but spoke to Nate Montoya on the phone. I told him specifically NOT to run a the dealership last Saturday to inquire about a trade in. I did not go but spoke to Nate Montoya on the phone. I told him specifically NOT to run a credit check on me until we decided what we were going to do. We checked with 3 dealerships that day and the ONLY one that ran a credit check was Castle. I am very unhappy!!!!! When I called Nate today, he was full of excuses.... blah blah blah... they were busy, he had to run a credit check to get accurate numbers. I specifically stated I didn't want it need accurate numbers yet. He did ask what he could do to rectify the situation. Hmmm, move the calendar back and NOT do what I asked you not to do. Nick Montoya lied about not running my credit.....what else would he lie about? I would not buy a vehicle from Castle Chevy even if they offered the "best looking" deal. More
by vanmeterk
Employees Worked With
Nick Montoya
February 12, 2020
Worst service department! This service department is the worst department I have every been too! Instead of being helpful and pleasant,, they act like I should diagnose and fi This service department is the worst department I have every been too! Instead of being helpful and pleasant,, they act like I should diagnose and fix the problem or problems myself, Are new vehicle is under warranty, they get paid from chevy to make these repairs, it make know sense to me why I am treated as a burden, when they are being paid from Chevy for warranty work. Most dealership treat their customers with care and respect.! In the long run it sad to say Castle Chevy will eliminate themselves,with a horrible service department! More
by Peasnicks
Employees Worked With
Bob
February 07, 2020
Very attentive salesman who went above and beyond his responsibilities. Great vehicle and easy dealing with finance dept. Questions about vehicle were immediately answered and service dept. checked it ou responsibilities. Great vehicle and easy dealing with finance dept. Questions about vehicle were immediately answered and service dept. checked it out a final time. Top notch dealer! More
by victoria lynn 7103
Employees Worked With
February 01, 2020
Mike was really helpful and supportive throughout the whole process. With his help, buying a car was so much smoother than I expected. Thanks for all you do! whole process. With his help, buying a car was so much smoother than I expected. Thanks for all you do! More
by Marisela
Employees Worked With
January 27, 2020
I brought my 12 year old Trailblazer in for some maintenance work. Megan could not have been nicer or more accommodating. Work was done accurately and on time. Kudos to good service! maintenance work. Megan could not have been nicer or more accommodating. Work was done accurately and on time. Kudos to good service! More
by Judy
Employees Worked With
Megan, service writer.
