Castle Chevrolet North

All the people were very pleasant and accommodating. my salesman was very knowledgeable and friendly, he did all he could to get me the car I wanted. It was a good experience. Thanks again salesman was very knowledgeable and friendly, he did all he could to get me the car I wanted. It was a good experience. Thanks again More

Great Car Buying Experience! I have purchased many cars over the years. I’ve been to Nissan, Honda, Jeep, and Toyota dealerships. Castle was fantastic! John Lee was the Sales C I have purchased many cars over the years. I’ve been to Nissan, Honda, Jeep, and Toyota dealerships. Castle was fantastic! John Lee was the Sales Consultant who helped me. He was great to work with! He listened to what I was looking for. He had to get the car from another location—he physically picked it up so I could see it before making a decision. Also want to give a shout out to Ed Finn as he was reasonable through the negotiation process and treated me well. Car buying also includes the financing process—George explained all the terms and conditions and provided multiple options to help make my decision. If you are in the market for a Chevy, come see John at Castle Chevrolet in Elk Grove! I walked away a very satisfied customer (from beginning to end) and will recommend them without hesitation. AC More

Great place to work with sales and service. Everyone I spoke to from sales to managers are all great to deal with. If you are looking for a dealer that will take care of you this is the place. spoke to from sales to managers are all great to deal with. If you are looking for a dealer that will take care of you this is the place. More

Norma was a great sales associate she got me what I wanted to pay a monthly on a Silverado1500 highly recommend to work with hassle free wanted to pay a monthly on a Silverado1500 highly recommend to work with hassle free More

Dan the man met me after hours to sign papers and make the deal. Must shop here. Best in the business. We drove from Ohio to buy 2019 1LE. Great deal. the deal. Must shop here. Best in the business. We drove from Ohio to buy 2019 1LE. Great deal. More

Bought vehicles from castle in the past. Extremely satisfied with staff, especially Fabian a manager, who you can trust to be as fair as possible with you. satisfied with staff, especially Fabian a manager, who you can trust to be as fair as possible with you. More

Great Experience with purchase new Silverado 2500HD Very nice people. Damian was very pleasant and honest with everything. Damian did very good job. He was very informative and straight to the point. no Very nice people. Damian was very pleasant and honest with everything. Damian did very good job. He was very informative and straight to the point. no bs talking. More

Very pleasant experience I hadn’t bought a new car in 20 years so I had some apprehension coming into the dealership. However there was no cause for concern as everyone I deal I hadn’t bought a new car in 20 years so I had some apprehension coming into the dealership. However there was no cause for concern as everyone I dealt with was very pleasant to work with. It was definitely a no pressure environment! More

My first Chevy purchase My Sales rep- Damien was very informative and pleasant . He made my first Chevy purchase a great buying experience. The only issue I had was a conflic My Sales rep- Damien was very informative and pleasant . He made my first Chevy purchase a great buying experience. The only issue I had was a conflict in how many complimentary oil changes I would get . I was told in the beginning I would get 2 but at the end it changed to one. More

Great dealership and everything went smooth as planned! I traded my '18 Challenger GT in for a used '17 392 Challenger Scat Pack and LOVE it!. The whole deal went seamless from start to finish and everyone I traded my '18 Challenger GT in for a used '17 392 Challenger Scat Pack and LOVE it!. The whole deal went seamless from start to finish and everyone I dealt with was professional and very accommodating. Mike Pirozzoli came out to greet me before I even got my car parked. He jokingly asked me why I wanted to trade-in such a beautiful car for one that was a year older than mine, lol. Most of us know the answer to that one, the Hemi is awesome! All the praise you hear about Mike is no lie, he's one heck of a great guy. We took the Hemi out for test drive and I found an issue once we got back that I mentioned to Mike. The driver's side-view mirror was loose and wouldn't hold it's normal unfolded driving position. I drove straight from Pittsburgh to Elk Grove Village (almost 500 miles non-stop, except once for gas) for this car so NO WAY I was leaving without it! They took it in the shop to have a look at the mirror. While they did that Mike offered to run out and grab me some lunch while they checked it out and get my papers in order. Mike didn't skimp with lunch either .... He got me a big Beefsteak with cheese, some kind of weird (but good) loaded hotdog I never had before, large order of fries and a bottle of Coke and everything was delicious. I have bought quite a few new vehicles throughout the years and nobody has ever bought me a killer lunch like that ... or .... ever period! While I was sitting there eating that huge lunch from Mike, Ray Quesada came out to tell me the mirror couldn't be fixed .... bummer, but no big deal. He told me they ordered a brand-new one (also painted to match) and would ship it home to me which arrived about a week later. Thanks to You Tube, I was able to tackle the job of ripping the door apart and replacing the mirror myself and turned out as good as this whole deal did. To sum it all up ..... Great stand-up guys to deal with at Castle North Chevy and I couldn't be happier. They didn't try to beat me up on my trade like two previous dealers did before them. They gave me (fair KBB cash offer) exactly what we agreed to on the phone once they saw my car was what I said it was. I would gladly recommend them to anyone and I personally would deal with them again if the situation ever arises. Thanks to everyone at Castle that dealt with me! More