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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

December 04, 2020

Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More

by asa46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian Guercio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher, Ray Quesada, Steve Hoch
December 02, 2020

By far the easiest and quickest car buying experience I've ever had. They set a new standard of excellence. From the salespeople to the finance/management team, everyone was excellent. More

by Kris.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Good service Mr Pat Obrien and Ed made it possible for me to buy my Dream car. Awesome guys! Would definitely recommend very straightforward and will work with you. More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Thanks to Nate Montoya for making my first new car purchase in over 30 years very enjoyable. Nate was very personable and friendly. I was a little nervous going in, but as soon as I met Nate I knew it More

by softballdads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Montoya 5 STARS
December 01, 2020

Thank you Michael for being so easy to work with and making sure we received the best care that could be given. By the way, the coffee was above and beyond! Thank again and God bless! Dan Smith More

by Packer Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Castle Chevrolet North is the Best around. Thank you Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
November 24, 2020

Overall, Castle Chevrolet North is the best dealer I've been too, it just feels great walking in and good vibes. This is my second vehicle purchase from them. More

by Alfredo Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
November 22, 2020

Mike was the best sales man in that joint. He was friendly and very helpful. Made the buying experience easy and quick. I would definitely recommend going to see him if you are looking to get a new c More

by Joelwaldo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Everyone was very helpful. Mauricio Hernandez listened to what I asked for and delivered! Buying a used car is never easy, but it was at Castle North! More

by Stipsword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Hernandez
November 12, 2020

Wonderful experience! Could not have asked for a more friendly, knowledgeable, efficient staff! I love my new car and am looking forward to out partnership together! Thank you. More

by Elida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
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