Castle Autoplex McHenry - Service Center

Needed new tires I called Chris Scholar letting him know I was ready to purchase new tires as we had discussed earlier this year and the time frame. Chris ordered the I called Chris Scholar letting him know I was ready to purchase new tires as we had discussed earlier this year and the time frame. Chris ordered the tires, let me know they were in and scheduled me for a service visit right away. As always, Chris has truly exceptional customer service skills More

Quick and attentive I made an appointment for an Oil change. They were on time getting my car in and they turned it around within an hour. Great service. I made an appointment for an Oil change. They were on time getting my car in and they turned it around within an hour. Great service. More

Great service As always exceptional customer service with Gary Lang auto. I recommend this company to all my family and friends. The people here are professional an As always exceptional customer service with Gary Lang auto. I recommend this company to all my family and friends. The people here are professional and always courteous. More

Customer friendly and fantastic service The service was awesome The advisor for my appointment kept me informed through text constantly through the day Never had to guess what was going o The service was awesome The advisor for my appointment kept me informed through text constantly through the day Never had to guess what was going on with my car and was treated so well- beyond pleased with choosing Gary Lang for service on our cars. More

great jr and Criss s in service help out and take care of u and go out of there way to help u keep up the good job jr and Criss s in service help out and take care of u and go out of there way to help u keep up the good job More

Wonderful service experience Brought in my wife’s Tahoe for AC problem they had it fixed in a day with a loaner for her so no lost time at work. The service was top notch and they Brought in my wife’s Tahoe for AC problem they had it fixed in a day with a loaner for her so no lost time at work. The service was top notch and they were in contact with us every step of the way and no surprises. More

Maybe I need to quit my job. Everyone on a Monday morning was smiling at 8 am here when I pulled up. Typically Mondays are the hardest work day of the week. I was greeted by Greg Everyone on a Monday morning was smiling at 8 am here when I pulled up. Typically Mondays are the hardest work day of the week. I was greeted by Greg schrecengost with smile and he stood up and shakes my hand ( respectable) also my first time here.Took care of my concerns of my car. So excellent service team from the mechanic to the cashier. So ! Maybe I need to come work here where everyone is happy to be here. Good job boys. More

Camaro Service Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertis Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertise allows me to understand what is needed and how it will be corrected on my car. More

Great Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Lang. More

Pre-roadtrip prep I scheduled oil change service prior to a road trip, and was seriously considering buying new tires due to a right pull on the vehicle (2015 Equinox). I scheduled oil change service prior to a road trip, and was seriously considering buying new tires due to a right pull on the vehicle (2015 Equinox). After discussing the situation with the service rep, he pointed out that tire rotation was complimentary and suggested a certain sequence might be helpful. I was hesitant because I was fearful the pull would worsen just prior to a long drive. When he offered to put it back if the pull increased no charge, I said go ahead. Guess what? The pull was gone and I was happy! More