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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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January 15, 2019

Great as always Always the best price when buying a car and great service after the sale. This is our second car from Gary Lang and we are very pleased. More

by kirk2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Treated with courtsey Shane is a very well informed employee.Treated us better than any other.Was not pushy as to what needs to be done at that visit and the next time we c More

by gonzo58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANE RYDER
January 04, 2019

JR Arnold is the best! Whatever JR makes, it's not enough! Give him a raise! JR has a great way with people and understands what it takes to satisfy customers. More

by bozo2go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
December 24, 2018

Fast, effective and satisfying Had a warranty part to be replaced. Went in and explained it to him and was out the door with a rental in 15 minutes. And had my car back within one d More

by Dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer , Jeff Simonelli, Matt Garcia
December 04, 2018

Excellent Service Joe Scanlan was very kind and professional. Treated me with respect and humor. Explained to me everything that was happening with my car. Thank you More

by buick#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
December 01, 2018

Great personal service. J.R. runs a good ship! The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive More

by tactac20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Always friendly staff and atmosphere I know I will always get straight answers and opinions as well as options. I like to roam around and "pre-shop" for my next vehicle without being houn More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
November 16, 2018

Friendly professional Service Nice to pull in to dealership and not get hounded for repairs you don’t need. These guys are friendly, professional and efficient. Definitely will ret More

by kayleigh19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

very professional and put my mind at ease .. the fast service and to keep me informed while in the waiting room was just exceptional. your service TEAM does work together. Gary that is just one More

by camero1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
November 06, 2018

Great service all around i will recommend to others!!! Brian houswprth and Matt Garcia did a great job keeping me updated they are so friendly More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth, Matt Garcia
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