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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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April 03, 2019

Service Get my Equinox ready for a drive to Florida, install the cap on to the rear tow area that was not included when I bought it at Biggers More

by Jaeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
March 30, 2019

Service Work The dealership was very informative. There was a couple of items that I didn’t really need that the technicians were trying to highly recommend as th More

by Ryno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Simonelli
March 12, 2019

Nice and quick service with no hassle. I went in for a regular maintenance left with in a hour. Thank you Chris and the technicians for doing a great job, will be coming back when needed. More

by Sledding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
March 06, 2019

Routine service Fast friendly service. I had no appointment, but work was completed in less than an hour. Chris complemented me on the condition of my 11 year old car More

by ron1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
February 19, 2019

Great Service Department! I always get great service from Gary Lang's service center. They are very friendly and take the time to listen to any concerns or issues you may be ha More

by jeanie9961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
February 17, 2019

Great Service! Always treated well and respectfully. I have not had a negative experience yet and I'm sure I won't Ever! Great car buying experience I've ever encoun More

by Gianna22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim S.
February 15, 2019

Our family always has a good experience at Gary Lang! Thank-you Gary Lang again for taking such great care with my Acadia! I look forward to Gary Lang in the future serving my vehicle. More

by Anna7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer , Payton Cruz, Matt Douvikas, Mike Fullmer
February 06, 2019

Car seat They keep saying for 3 months to replace seats now they say no . Can’t even get number of the owner . I’m a disable army vet don’t need this . Thanks More

by Car seat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug kiscellus
Mar 04, 2019 -

Castle Chevrolet GMC McHenry responded

We apologize for any miscommunication or confusion. We would love to help you with your car seat, please reach out to our service department, (815) 385-2100.

February 02, 2019

Very helpful and professional Great overall service very professional and courteous. Took time to see to my needs. Very knowledgeable and informative. Gave us plenty of info to mak More

by Dale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ryder
January 25, 2019

Very good I had a 11am appointment and I was on my way by 11:45! Everyone was courteous and I enjoyed the fresh donuts! Thank you, Sharon Thompson More

by Envision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer , Jeff Simonelli, Matt Garcia
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