372 Reviews of Castle Autoplex McHenry - Service Center
Happy with repair work I needed several items fixed on my car.The repairs to my care were done well and I got it back in a few days. Thank you. I needed several items fixed on my car.The repairs to my care were done well and I got it back in a few days. Thank you. More
Amazing customer service We received amazing customer service from Gary Lang - specifically Shane Ryder in the service area. He really, really went above and beyond! Worked wi We received amazing customer service from Gary Lang - specifically Shane Ryder in the service area. He really, really went above and beyond! Worked with us, insurance company, auto body shop, gave us a loaner which saved us hundreds of dollars. Thanks Shane! More
Quick Service Response I called Chris first thing in the morning for service. Vehicle was dropped off at 8:30 AM and was done by 9:30 AM. Very fast and friendly service. Mu I called Chris first thing in the morning for service. Vehicle was dropped off at 8:30 AM and was done by 9:30 AM. Very fast and friendly service. Much Appreciated! More
Great Service!!!! Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil cha Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil change. More
already did Met Joe when I came in to get an oil change & tire rotation & ended up trading for a new CT6. which I love. Joe was fantastic & was helpful with ever Met Joe when I came in to get an oil change & tire rotation & ended up trading for a new CT6. which I love. Joe was fantastic & was helpful with everything & when ever I had a question I called Joe & was more than happy to help. He is an asset to Gary Lang Auto & a great service rep. in addition to a go to person for any questions. DONNA F. LAMBERT A happy customer. r. More
2016 Chevrolet Equinox Lloyd Tanner was excellent! He made sure I was completely satisfied with the work that was performed on my vehicle. He exceeded my expectations 110%. Lloyd Tanner was excellent! He made sure I was completely satisfied with the work that was performed on my vehicle. He exceeded my expectations 110%. I will request him to be my service advisor on all future maintenance on my vehicle. He gets 6 stars! Thank you very much for all you did Lloyd! Henry D. Aul More
Regular auto service I only use Gary Lang for service on my Buick. This was a regular service visit. Chris is the only person I work with and he does an excellent job. I only use Gary Lang for service on my Buick. This was a regular service visit. Chris is the only person I work with and he does an excellent job. I will probably buy my next auto from Gary Lang. More
Great Service Excellent Service staff. Very friendly and eager to help, Very knowledgeable. Gave ma the best price possible on new tires. Their price matched Waukeg Excellent Service staff. Very friendly and eager to help, Very knowledgeable. Gave ma the best price possible on new tires. Their price matched Waukegan Tire. More
I like Gary Lang I switched to Gary Lang last year, and I am happy I did. I like the vibe: professional, energetic, state-of-the art, plus free coffee and donuts...h I switched to Gary Lang last year, and I am happy I did. I like the vibe: professional, energetic, state-of-the art, plus free coffee and donuts...how could I go wrong?! More
Service Get my Equinox ready for a drive to Florida, install the cap on to the rear tow area that was not included when I bought it at Biggers Get my Equinox ready for a drive to Florida, install the cap on to the rear tow area that was not included when I bought it at Biggers More