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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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July 04, 2019

Great Customer Service We purchased our 2006 Trailblazer almost five years ago, and we have brought it in for servicing at Gary Lang several times. Shane Ryder has worked w More

by BlazerFans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ryder
June 30, 2019

Happy with repair work I needed several items fixed on my car.The repairs to my care were done well and I got it back in a few days. Thank you. More

by notmymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd
June 28, 2019

Amazing customer service We received amazing customer service from Gary Lang - specifically Shane Ryder in the service area. He really, really went above and beyond! Worked wi More

by Cborst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ryder
June 24, 2019

Quick Service Response I called Chris first thing in the morning for service. Vehicle was dropped off at 8:30 AM and was done by 9:30 AM. Very fast and friendly service. Mu More

by fleetguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marulli
May 22, 2019

Great Service!!!! Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil cha More

by robsdad68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

already did Met Joe when I came in to get an oil change & tire rotation & ended up trading for a new CT6. which I love. Joe was fantastic & was helpful with ever More

by Donnamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino, Chris, Quinten,Caro, , Jake Lee, Joseph Scanlan
May 03, 2019

2016 Chevrolet Equinox Lloyd Tanner was excellent! He made sure I was completely satisfied with the work that was performed on my vehicle. He exceeded my expectations 110%. More

by Monte454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Tanner
April 29, 2019

Regular auto service I only use Gary Lang for service on my Buick. This was a regular service visit. Chris is the only person I work with and he does an excellent job. More

by Mikelake111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
April 28, 2019

Great Service Excellent Service staff. Very friendly and eager to help, Very knowledgeable. Gave ma the best price possible on new tires. Their price matched Waukeg More

by J1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
April 17, 2019

I like Gary Lang I switched to Gary Lang last year, and I am happy I did. I like the vibe: professional, energetic, state-of-the art, plus free coffee and donuts...h More

by NanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ryder, Levi Megerdi
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