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376 Reviews of Castle Autoplex McHenry - Service Center
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March 10, 2020
Great people, great service, great place to work! Gary Lang will always have a place in my heart as well as the wonderful employees! They made my time working at Gary Lang that much more amazing! Lang will always have a place in my heart as well as the wonderful employees! They made my time working at Gary Lang that much more amazing! More
by Sbengtso
Employees Worked With
Other Employees :
Ryan Miller, Rick Dimond, Mike Fullmer, Jeff Lang, and Andrew Weitzner , Joe Dicks, Luis Serrano, Levi Megerdi, Ricardo Espinosa, Jake Lee, Zak Eichmann, Carlos Landaverde
February 01, 2020
emotionally crushed bought a used car from gary lang and within the first month discovered the car was burning oil, call ed to ask what options I had and was told I could bought a used car from gary lang and within the first month discovered the car was burning oil, call ed to ask what options I had and was told I could bring the car back and pick another car and roll the loan into that one( could not afford that option), turns out the car needs engine work, the mechanic said there was no way the dealership was not aware of the issue and it was very easy to troubleshoot, now simply want to get the work done and get it repaired since I will be making payment for the next few years and they can not be bothered to call me back, I just want to fix my car, why is this being made difficult More
by burned by another dealership
Employees Worked With
do not know the names, keep getting forwarded to an "advisors" voice mail
December 21, 2019
I always feel like a princess when I go to Gary Lang for service to my GMC TERRAIN. The scheduled service is done quickly and thoroughly and suggestions are made for future Service to keep my vehicle in service to my GMC TERRAIN. The scheduled service is done quickly and thoroughly and suggestions are made for future Service to keep my vehicle in tip top condition. They make sure I am comfortable and happy when I leave. Thank you a million More
by Susan.keener
Employees Worked With
Joe ortegla
December 15, 2019
Recall service very good service, fast on time. Nice service area with refreshments and tv's even one for the kids. Newspapers to read and magazines. Free WIFI. very good service, fast on time. Nice service area with refreshments and tv's even one for the kids. Newspapers to read and magazines. Free WIFI. More
by gazoorv1
Employees Worked With
I don't remember their name
December 12, 2019
Great customer service Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Thank you Shane. More
by tadsbrown
November 29, 2019
Service staff is great !! The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your ca The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your car while it’s in their possession. I’m VERY picky about who touches my corvette and they have not let me down yet. Thanks again More
by Taillight Solutions LLC.
November 14, 2019
Best Dealerdhip Nobody wants to go to the shop and spend all day there. I went to Gary Lane and was in and out in less than an hour! Because of DINO - i will be going Nobody wants to go to the shop and spend all day there. I went to Gary Lane and was in and out in less than an hour! Because of DINO - i will be going back there for all my maintenance needs and to buy my next car... in 6 years ;) He just knows how to take care of his customers. More
by Paulina
Employees Worked With
Dino Kokotas
November 13, 2019
GMC Service We have been buying cars from Gary Lang for over 30 years. We are never disappointed with the friendliness and fairness with the sales and service exp We have been buying cars from Gary Lang for over 30 years. We are never disappointed with the friendliness and fairness with the sales and service experience. More
by hanson423
Employees Worked With
Dino Kokotas
November 10, 2019
Always been good. My experience with the service department easy and they have been good at recommending what need done and any questions I have had. I have had the My experience with the service department easy and they have been good at recommending what need done and any questions I have had. I have had the pleasure of working with Chris several times. Thank You Glen More
by Diverglen
Employees Worked With
Chris Scholer
