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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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December 21, 2019

I always feel like a princess when I go to Gary Lang for service to my GMC TERRAIN. The scheduled service is done quickly and thoroughly and suggestions are made for future Service to keep my vehicle in More

by Susan.keener
Recommend Dealer
Yes
Employees Worked With
Joe ortegla
Dec 23, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

December 15, 2019

Recall service very good service, fast on time. Nice service area with refreshments and tv's even one for the kids. Newspapers to read and magazines. Free WIFI. More

by gazoorv1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Dec 16, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

December 12, 2019

Great customer service Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. More

by tadsbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Dec 12, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 29, 2019

Service staff is great !! The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your ca More

by Taillight Solutions LLC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marulli and Joe Ortegel
Dec 02, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 14, 2019

Best Dealerdhip Nobody wants to go to the shop and spend all day there. I went to Gary Lane and was in and out in less than an hour! Because of DINO - i will be going More

by Paulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Kokotas
Nov 15, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 13, 2019

GMC Service We have been buying cars from Gary Lang for over 30 years. We are never disappointed with the friendliness and fairness with the sales and service exp More

by hanson423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Kokotas
Nov 14, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 10, 2019

Always been good. My experience with the service department easy and they have been good at recommending what need done and any questions I have had. I have had the More

by Diverglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Nov 11, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 09, 2019

Coming to Gary lang is always a pleasure. They always greet me with a smile and I feel like they are glad to see me. The wait time is minimal, if not they take time to update me about my car which is ver More

by Bdavis
Recommend Dealer
Yes
Employees Worked With
Dino Kokotas
Nov 11, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 04, 2019

first oil change Dino my service Rep was great, I had coffee and a donut while working remotely in the waiting room. Service was completed sooner than expected. Than More

by Alex W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Kokotas
Nov 04, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

October 29, 2019

They did a great job and was in and out quickly without an appointment. There was a problem with my wipers since we bought the car and now it finally works More

by Jaeson
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Kokotas
Oct 29, 2019 -

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

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