373 Reviews of Castle Autoplex McHenry - Service Center
Yukon Denali Service As usual, just the best service ever. I've got an early production 2015 Yukon Denali and there is always an update or two needed on a new model. You As usual, just the best service ever. I've got an early production 2015 Yukon Denali and there is always an update or two needed on a new model. You couldn't ask for a better team making the updates!! More
Routine maintenance As always, service was quick. Dale is friendly and provides excellent service. We purchased our car at this dealership and have been very satisfied b As always, service was quick. Dale is friendly and provides excellent service. We purchased our car at this dealership and have been very satisfied both with the sales department and service. More
Always 100% satisfied with my service there!! The entire service department is very friendly and tries their very best every time. I have never been unsatisfied with my service there and have alw The entire service department is very friendly and tries their very best every time. I have never been unsatisfied with my service there and have always told my friends to go to Gary Lang for all their auto needs. More
Good, quick service I was 10 minutes late for my 9:30 am appointment, but this was no problem. My car was immediately taken in for service w/o any wait. Mentioned I had I was 10 minutes late for my 9:30 am appointment, but this was no problem. My car was immediately taken in for service w/o any wait. Mentioned I had an 11:30 am appointment in d.t. McHenry. Was told I would be out in plenty of time to make this time. I was, indeed, out at 10:50ish. Good, quick service. More
Friendly service Everyone was happy to help out and even though there was a slight mistake with the bill they were great about fixing it and making sure everything was Everyone was happy to help out and even though there was a slight mistake with the bill they were great about fixing it and making sure everything was done right. More
Service Hah oil change, lube and wash. As usual, service was prompt and friendly. Chris always is courteous and friendly. Keep up the good work! Could tak Hah oil change, lube and wash. As usual, service was prompt and friendly. Chris always is courteous and friendly. Keep up the good work! Could take vehicle to independent mechanic as it is out of warranty, but prefer to come back to the workmanship I know and trust. More
Repairs Had a intermittent noise in the front wheel. Mechanic checked it out. Could not get it to make the noise. Picked up the car and a few days later it wa Had a intermittent noise in the front wheel. Mechanic checked it out. Could not get it to make the noise. Picked up the car and a few days later it was making the noise again. Took it back in and the mechanic heard the noise, put it on a machine and told me what it was and repaired it in the same day. Great service More
RECALL Positive Gary Lang, Chris Scholer, always turns the experience positive! A Chevy Cruze Recall, turned positive when an un expected oil leak was discovered in t Gary Lang, Chris Scholer, always turns the experience positive! A Chevy Cruze Recall, turned positive when an un expected oil leak was discovered in the process of the Recall repair. You are always treated great! More
Virgin Oil Change First service ever on my new 2015 Subaru Legacy. Delighted with service and facility and personnel.. Expected Saturday morning to be hectic but it w First service ever on my new 2015 Subaru Legacy. Delighted with service and facility and personnel.. Expected Saturday morning to be hectic but it was pleasantly peaceful and relaxing. More
friendly and great service It doesn't matter what my car needs and when I bring it in the service writers always make sure my car and myself are taken care of. It doesn't matter what my car needs and when I bring it in the service writers always make sure my car and myself are taken care of. More