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373 Reviews of Castle Autoplex McHenry - Service Center
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August 11, 2015
Good Price Friendly service I took in my car for a tire rotation and oil change. I had a coupon which was a great deal and the service was fast and excellent. I took in my car for a tire rotation and oil change. I had a coupon which was a great deal and the service was fast and excellent. More
by kwinsteady
Employees Worked With
Aaron Grassel
August 09, 2015
Excellent ! Arron was great! Very accomodating and thorough. Had oil change, rotated My tires, fixed my remote (no charge) And changed my filters!!! They also w Arron was great! Very accomodating and thorough. Had oil change, rotated My tires, fixed my remote (no charge) And changed my filters!!! They also washed the car Free! Awesome service! More
by Happycleancar123
Employees Worked With
Arron Import Service
July 31, 2015
Exceptional Customer Service From start to finish Jamie went above and beyond, he was professional and made me feel like I was the most important person there. GREAT! From start to finish Jamie went above and beyond, he was professional and made me feel like I was the most important person there. GREAT! More
by Di Lamb
Employees Worked With
Jamie in service
July 28, 2015
Kia Soul 2012 maintainence I have a scheduled appointment to bring my car in for 60000 mile maintenance. They had just did an oil change last Saturday. The review was good. I have a scheduled appointment to bring my car in for 60000 mile maintenance. They had just did an oil change last Saturday. The review was good. More
by Bill
July 22, 2015
Service review of GMAC. Chris Scholer has always helped me when I come in for service work. He knows what he is doing and is very polite in explaining work that has to b e Chris Scholer has always helped me when I come in for service work. He knows what he is doing and is very polite in explaining work that has to b e done. More
by jimbo
July 17, 2015
60,000 mile maintenance As usual, Dale takes great care of my needs and was quick to get me a loaner car when the service was going to take longer than expected. I appreciat As usual, Dale takes great care of my needs and was quick to get me a loaner car when the service was going to take longer than expected. I appreciate the service and it is the reason I keep coming back. More
by b_heldt
Employees Worked With
Dale Cado
July 08, 2015
oil change the service did a great job and willing do in the last min, the price is fair.. will come back with the A/C problems and dont know why does not work.. the service did a great job and willing do in the last min, the price is fair.. will come back with the A/C problems and dont know why does not work... More
by aussie13
Employees Worked With
Tom Gorr
July 06, 2015
Recommended Service calls have been very good so far. Service appointments ;have been very good. The service specialist I had the last time, LLoyd Tanner, was the most courteous person I have had at the d Service appointments ;have been very good. The service specialist I had the last time, LLoyd Tanner, was the most courteous person I have had at the dealership and based on that, I would have given the dealership 5 stars. The reason for 4 stars only, was that there were no salespersons available or even around last Friday, July 3, when I wanted to ask some questions. Usually if I am looking around I don't want to be bothered by sales people but this time I was looking for someone, several times, and it was like a ghost town at the dealership in the showroom. More
by SACMEMBER
June 25, 2015
Service As usual Nancy was friendly, efficient and at the top of her game! We have purchased several cars through this dealership, and continue to return As usual Nancy was friendly, efficient and at the top of her game! We have purchased several cars through this dealership, and continue to return More
by Silver15
June 23, 2015
maintenance and repair Thanks Chris once again for the excellent service, reassuring me that my car was in good hands by taking me in the back to show me what needed to be d Thanks Chris once again for the excellent service, reassuring me that my car was in good hands by taking me in the back to show me what needed to be done and who was doing it. You are very personable and enjoyable to deal with. More
by Janis Rusher
