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372 Reviews of Castle Autoplex McHenry - Service Center
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October 22, 2015
Service is top notch Chris Scholer always gives us the best service. He is the reason why we keep coming back to Gary Lang. He is a definite asset to us. Chris Scholer always gives us the best service. He is the reason why we keep coming back to Gary Lang. He is a definite asset to us. More
by Kantner
Employees Worked With
Chris Scholer
October 11, 2015
Best Service Although I did not buy my car here, this was the most positive experience I've had in a long time. Will definitely continue to bring my car here for s Although I did not buy my car here, this was the most positive experience I've had in a long time. Will definitely continue to bring my car here for service. If and when I need a new vehicle I will also use Gary Lang. More
by Jane
Employees Worked With
Brian Housworth
October 01, 2015
Excelent Service Another Excellent job by Chris Scholer and the service Department. I called Chris, he got my car in the very next day. He told me on the phone exactly Another Excellent job by Chris Scholer and the service Department. I called Chris, he got my car in the very next day. He told me on the phone exactly what was going to happen and when I arrived the next day that's what happened. No surprises, just another great job by him. Thanks Chris More
by Suburban Ed
Employees Worked With
Chris Scholer
October 01, 2015
Chevy sonic service My sonic had break problems and needed oil change. Dale Cado said I needed to leave overnight to check break problem. While paperwork was being filled My sonic had break problems and needed oil change. Dale Cado said I needed to leave overnight to check break problem. While paperwork was being filled out, Another service rep. told me a loner car is ready for me. Less than five minutes I was on my way home. [supper fast service]. Dale called me about an two hours later and said he ordered the part that was causing my break problems, and it was covered. I am a customer since the 1970's Gary Lang has been in McHenry and have nothing but great service and sales from your dealership. More
by Dale 132
Employees Worked With
Dale Cado
September 27, 2015
on time and great price service was prompt, completed timely, easy scheduling, no surprises on bill...great experience all around! highly recommend the Outback and this deal service was prompt, completed timely, easy scheduling, no surprises on bill...great experience all around! highly recommend the Outback and this dealersip to take care of it More
by happy Subaru owner
Employees Worked With
not sure
September 22, 2015
Still the Best !!!! I've been a customer of Gary Lang for years and the service has never been better. All the service reps are knowledgeable and very friendly. They help I've been a customer of Gary Lang for years and the service has never been better. All the service reps are knowledgeable and very friendly. They help me feel that I'm important to them and make sure I understand exactly what is needed. I've been to other dealers in the past but I'd be surprised if any other dealer has a better service department. Oh, and the coffee is good too. More
by pontiacdan45
Employees Worked With
Tom Gorr
September 14, 2015
Fast in and out! My first visit to Gary Lang on Saturday for oil change and tire rotation. In and out very quickly. Very happy with service and Aaron. My first visit to Gary Lang on Saturday for oil change and tire rotation. In and out very quickly. Very happy with service and Aaron. More
by Outback owner
Employees Worked With
Aaron
September 09, 2015
SO Helpful! Service always does what they can to ensure my car is serviced in a timely manner.. They get me in when I need to get in, they are efficient and depen Service always does what they can to ensure my car is serviced in a timely manner.. They get me in when I need to get in, they are efficient and dependable. Greatly Appreciated! Aaron is there most of the time I come in and he has always been very helpful. More
by augirl427
September 07, 2015
Exceptional Service Gary Lang has the best service department in Northern Illinois. Specifically, Tom Gorr went above and beyond to insure all of my service needs were me Gary Lang has the best service department in Northern Illinois. Specifically, Tom Gorr went above and beyond to insure all of my service needs were met. More
by KE
September 06, 2015
Efficient, helpful and caring I brought our 2012 Kia Sedona in for service because we heard a grinding noise when turning left. We also mentioned that the power lock on one of the I brought our 2012 Kia Sedona in for service because we heard a grinding noise when turning left. We also mentioned that the power lock on one of the doors wasn't working. T.J. got us in on schedule, got us a loaner vehicle for rhe day, and called by 2:30 to let us know that everything was taken care of and we were ready to go. It was a great piece of mind to know that everything was fixed. When we picked it up, the service team was gone for the day, but the cashier was extremely helpful and kind. We are glad we purchased our Kia from Gary Lang, and we will be coming back for service and for our next vehicle purchase. Thank you for taking care of us. John Crystal Lake, IL More
by JK
