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Castle Autoplex McHenry - Service Center

McHenry, IL

3.2
372 Reviews

372 Reviews of Castle Autoplex McHenry - Service Center

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March 15, 2016

Great Service I always receive GREAT service when visiting the service center. My wife bought her car at Gary Lang and I wish I did the same. More

by pbtymes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
Mar 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great feedback, pbtymes2! When you're looking to buy a new car in the future, we hope you consider visiting our team.

March 01, 2016

GREAT SERVICE DEPT KUDOS TO CHRIS SCHOLER AND NANCY BUTLER THEY ARE GREAT PEOPLE TO WORK WITH IN YOUR SERVICE DEPT. I WILL BE BRINGING ALL MY CARS TO YOUR SERVICE DEPT. More

by ELMO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler, Chris Scholer
Mar 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the awesome review, Elmo63! Thank you for visiting our service center, we're happy to hear you we have earned you as a loyal customer! We look forward to visits with you in the future, and thank you for your referral.

February 20, 2016

Positive experience I had my car towed to Gary Lang because I slid into a curb coming home in a snowstorm, it needed work. I dealt with a Natalie Trimarco, she was very f More

by red baron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Trimarco
Feb 22, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Karen! Our ultimate goal is to provide you with a friendly, informative experience and get you back on the road safely, so it's great to hear that you experienced that with Natalie and the rest of our service team. We hope you consider us again in the future for any needed service or repairs.

February 19, 2016

Awesome Service Just a short note for Brian Housworth and Gary Lang Auto Group for another great service experience. Everything done right at a time that was favorab More

by zosix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Feb 22, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Zosix! We appreciate your time to share your experience with Brian in our service center. Our team is grateful for your loyalty, and look forward to visits with you in the future.

February 16, 2016

Just one surprise Super service as usual. This service call was a bit more expensive than I had anticipated because while waiting for an oil change on my LaCrosse, I w More

by Buick Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Feb 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the awesome review, Buick Girl! We're thrilled to hear about your positive experience in our showroom with Anna. It's great to have you in our Gary Lang Auto and Buick family. We hope you visit us again for any of your automotive needs - whether it be for your first oil change on your new 2016 Buick Encore or for an addition to your Buick lineup!

February 15, 2016

Gary Lang Service does everything right! Thank you! Natalie Trimarco handled my needs in service, and was courteous and efficient. She kept me apprised on the progress of my car, furnished me (without More

by JohnZak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie Trimarco
Feb 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review, JohnZak! Our entire team is very dedicated to our customers and we appreciate the opportunity we had to show you a great experience. Thank you for the recommendation to your family to visit us. We appreciate being your first choice and look forward to seeing more of you in the future!

February 12, 2016

Great service I have my service done at Gary Lang because Chris takes care of my truck and lets me know how it is going. I drive an hour to have my service done the More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Feb 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Randy! We appreciate your continued trust and loyalty.

February 11, 2016

Best experience of my life My Service Manager Chris Scholer is always looking out for us. He will always tell us if there is something wrong and even better when there is not. More

by Fabat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Feb 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great review on your experiences in service with Chris, Fabat60! We appreciate your time and your loyalty. We look forward to visits with you in the future.

February 07, 2016

Matt was honest! Although I was there only for an oil change, Matt was honest in letting me know that there would be a wait, a little longer than usual. The service w More

by Larry LaForest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Feb 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, Larry LaForest! Thank you for your time to share your experience in our service center with Matt Garcia. We hope to earn your business again in the future.

February 03, 2016

Went the "extra Mile . Everyone was friendly but I especially appreciated Matt Garcia for not only answering all my questions but he took the time to fix the antenna for the More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Feb 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Char! We appreciate your time to share the experience you had in our service center with Matt Garcia. We're happy your vehicle was repaired to your satisfaction and that you got back on the road safely!

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