Castle Autoplex McHenry - Service Center

It was good, very friendly I was a little surprised when I was given the loner. A clean loner car would have been nice. It was dirty also smelled like someone had smoked in the I was a little surprised when I was given the loner. A clean loner car would have been nice. It was dirty also smelled like someone had smoked in the car. Also it sounded like there was a hole in the muffler, it was annoying very noisy. Other then that the service was good. More

Great Service I always receive GREAT service when visiting the service center. My wife bought her car at Gary Lang and I wish I did the same. I always receive GREAT service when visiting the service center. My wife bought her car at Gary Lang and I wish I did the same. More

GREAT SERVICE DEPT KUDOS TO CHRIS SCHOLER AND NANCY BUTLER THEY ARE GREAT PEOPLE TO WORK WITH IN YOUR SERVICE DEPT. I WILL BE BRINGING ALL MY CARS TO YOUR SERVICE DEPT. KUDOS TO CHRIS SCHOLER AND NANCY BUTLER THEY ARE GREAT PEOPLE TO WORK WITH IN YOUR SERVICE DEPT. I WILL BE BRINGING ALL MY CARS TO YOUR SERVICE DEPT. GREAT WAITING AREA. WILL REFER FRIENDS TO THIS DEALERSHIP More

Positive experience I had my car towed to Gary Lang because I slid into a curb coming home in a snowstorm, it needed work. I dealt with a Natalie Trimarco, she was very f I had my car towed to Gary Lang because I slid into a curb coming home in a snowstorm, it needed work. I dealt with a Natalie Trimarco, she was very friendly, helpful and did everything in her power to make sure that I was taken care of.she kept me appraised of how the progress was coming along on my vehicle. What I like about Gary Lang is that you can get a loaner car while yours is being serviced just call ahead, I got lucky in that when I got towed there and there were no more loaners, a lady just happened to being picking her car up and so I did get the loaner she had just brought back. They also provide as a courtesy a car wash and I was given a couple of coupons for free oil changes. Karen T. Rogers More

Awesome Service Just a short note for Brian Housworth and Gary Lang Auto Group for another great service experience. Everything done right at a time that was favorab Just a short note for Brian Housworth and Gary Lang Auto Group for another great service experience. Everything done right at a time that was favorable to my schedule. Thanks Again More

Just one surprise Super service as usual. This service call was a bit more expensive than I had anticipated because while waiting for an oil change on my LaCrosse, I w Super service as usual. This service call was a bit more expensive than I had anticipated because while waiting for an oil change on my LaCrosse, I wandered into the showroom. An hour later I was buying a new Buick! No pressure, just great information and friendly conversation with sales person Anna Nunes. More

Gary Lang Service does everything right! Thank you! Natalie Trimarco handled my needs in service, and was courteous and efficient. She kept me apprised on the progress of my car, furnished me (without Natalie Trimarco handled my needs in service, and was courteous and efficient. She kept me apprised on the progress of my car, furnished me (without asking) with a free loaner car, and had my car "perfectly" clean and ready for pick up on its completion. She is an exceptional asset to Gary Lang Organization. Thank you Natalie! Mike, the mechanic that worked on my car introduced himself to me and asked me additional questions about my car's concerns. Mike is also an asset to the organization. Thank you Mike! I met Mike Foreman (GM) in the showroom, who made me feel like a valued customer, and showed me the 2016 line up for Cadillac. Thank you, Mike! I will, without a doubt, recommend Gary Lang Auto Group to everyone, and it will be my first choice for me and my extended family, for any future purchases! Thank you team, great job!!! jd More

Great service I have my service done at Gary Lang because Chris takes care of my truck and lets me know how it is going. I drive an hour to have my service done the I have my service done at Gary Lang because Chris takes care of my truck and lets me know how it is going. I drive an hour to have my service done there so I don't have to worry about my truck. Thank You! More

Best experience of my life My Service Manager Chris Scholer is always looking out for us. He will always tell us if there is something wrong and even better when there is not. My Service Manager Chris Scholer is always looking out for us. He will always tell us if there is something wrong and even better when there is not. More

Matt was honest! Although I was there only for an oil change, Matt was honest in letting me know that there would be a wait, a little longer than usual. The service w Although I was there only for an oil change, Matt was honest in letting me know that there would be a wait, a little longer than usual. The service was great as usual. Thanks! More