Castle Autoplex McHenry - Service Center

Excellent Customer Service Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience wit Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience with the Service Department. More

Helpful even when others weren't Dale was absolutely wonderful! I had had some trouble with other members of the staff, mismatched information, but Dale got everything straightened ou Dale was absolutely wonderful! I had had some trouble with other members of the staff, mismatched information, but Dale got everything straightened out! So kind, so helpful, will definitely go back... To deal with him :) More

Good service My experience was good. I got in and out within an hour for an oil change and tire rotation. I bring all my vehicles here because they do a fantastic My experience was good. I got in and out within an hour for an oil change and tire rotation. I bring all my vehicles here because they do a fantastic job everytime. More

Great service Had brought in my Suburban for warranty service and the people there are fantastic. That's why I continue to go back there. Great people. Had brought in my Suburban for warranty service and the people there are fantastic. That's why I continue to go back there. Great people. More

Scheduled Service I purchased my 2011 Buick Lacrosse from Gary Lang and have used them exclusively for service. I have a great deal of confidence in their service team I purchased my 2011 Buick Lacrosse from Gary Lang and have used them exclusively for service. I have a great deal of confidence in their service team. More

Very good for service Chris in service is great to work with.prices are fair and quality of work is exceptional Would recommend for both service and sales Tom and Lind Chris in service is great to work with.prices are fair and quality of work is exceptional Would recommend for both service and sales Tom and Linda More

Good service There was good service that was good. It was very good to see. If it was bad it would not be good. Glad it was good. There was good service that was good. It was very good to see. If it was bad it would not be good. Glad it was good. More

Service as Expected i had regular service performed on my vehicle. I was in and out in less than an hour. Just what I expected. Additional words added to meet your minimu i had regular service performed on my vehicle. I was in and out in less than an hour. Just what I expected. Additional words added to meet your minimum! * I don't have the time to fill in these surveys every time in need an oil change! More

Integrity I recently had the pleasure of working w/Chris Scholer. Whenever I have the opportunity to deal w/him, he exudes knowledge, professionalism, and a gr I recently had the pleasure of working w/Chris Scholer. Whenever I have the opportunity to deal w/him, he exudes knowledge, professionalism, and a great deal of integrity, including trustworthiness.. His friendly manner and honesty about what my vehicle's needs are, and his assistance help me to prioritize my decisions that suit my needs and budget. He does not pressure me to make any snap decisions, and shows a genuine concern for MY satisfaction. I have purchased my last three vehicles the Gary Lang Auto Group, and fully intend to purchase my next one there. With gentlemen like Chris Scholer employed there, I can only be viewed as a completely satisfied customer. Dale E. Thurow More

The best service I just wanted to say that Chris at your service desk is awesome!!! I know nothing about cars or maintaining it. So when I bought new floor mats he I just wanted to say that Chris at your service desk is awesome!!! I know nothing about cars or maintaining it. So when I bought new floor mats he was kind enough to help me put them in. Something silly but it was extremely helpful to me. He didn't need to help but he did. Was a little button to keep them in place and I did not know about it. Instead of just telling me he ran out, pulled my car, and swapped out the mats himself. He did not need to but is is greatly appreciated. Well done and thank you. More