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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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May 17, 2016

Service Department Is Great Every time I bring my car in for service it is a good experience. Chris Scholar in the service department takes care of everything. Never have to wor More

by CSK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
May 18, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great feedback, CSK! We're happy to hear that you continue to have such pleasant service experiences, and that Chris is so helpful and attentive each time. It's wonderful to know that he makes you feel at ease and like your car is in great hands! We appreciate your business and hope to work with you again in the future. Regards, Gary Lang Auto Group

May 16, 2016

Great service department Great job servicing my '06 Pontiac Grand Prix. Really appreciate how quickly I was 'in and out'. Thanks for being so customer focused Jake Hudek. More

by George Zastrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Kudek
May 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, George! We appreciate your time to leave us a review on your experience with Jake Kudek. We hope we have earned your loyalty and you bring your '06 Pontiac Grand Prix for future services.

May 16, 2016

Trust. This is a great dealership, they do any, and everything to help you get what you want. The service has always been great, I have never had any issues. More

by Deb P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bartels
May 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Deb P! Thank you for your time to share your experience with Andrew and Kyle. We love hearing that you have always had great service with us and appreciate your loyalty.

May 15, 2016

Gary Lang was a Remarkable experience We in today to have my Subaru serviced. It was very pleasant and speedy. They respected me and my time. Will be back soon. Thank you Gary Lang Suba More

by Floyd M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Floyd! Thank you for sharing your experience in our Subaru Service Center. We look forward to more visits with you in the future!

May 15, 2016

THE BEST DEALERSHIP AROUND This is one of the most honest dealerships around. I generally do not like going into a car dealer, however I like Gary Lang, they are not your typic More

by Fabat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
May 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for review and continued loyalty, Fabat60! We appreciate your feedback on our dealership and service center. We're happy our team has been able to provide you with an honest, respectful experience. We hope your Envoy continues to treat you well, and look forward to more visits with you in the future.

May 11, 2016

A pleasant experience! Not a long wait time! Comfortable lounge! Only complaint is that I wish someone had explained where to go with my car since it was my first time to s More

by cstier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron, Derek Marquez
May 11, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, cstier! We appreciate your time to leave us some feedback on your experience with JR, Derek, and Byron. We apologize for any confusion on where to service your car. When you pull into our dealership off Rte 31 in McHenry, there are two garage openings straight ahead with "Certified Service" written above both garages in bold, blue letters. These two garage openings are in between our Buick GMC and Chevrolet dealerships, and this is our domestic service center. If the garage doors are not open, simply honk your horn to alert our service writers. For import service, you turn left once you pull into our dealership group off Rte 31, and this service center is attached to our Subaru Kia and Mitsubishi dealership. If you have any questions in the future, please contact our team at 815-385-2100. Thank you.

May 06, 2016

Honda S2000 service I had brought my 2011 Subaru Outback in for service on 4/13 and the service was great. I asked about bringing my Honda S2000 in for long overdue gene More

by Outback2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Trimarco
May 10, 2016 -

Castle Chevrolet GMC McHenry responded

We're glad to hear that you had such a great service experience, Outback2011Q We're so glad that Natalie was so helpful and attentive, and that your car was well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Gary Lang Automotive

May 04, 2016

Chris Scholer is the best front end service advisor that I have ever dealt with. That says it all! I have several vehicles that I have purchased from Gary Lang A More

by Jonce51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado , Chris Scholer
May 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Mark Johnson! We sincerely appreciate your continued business and the trusting relationship we have earned with you over the past 15 years. Our team is thankful to have you in the Gary Lang Auto family!

May 03, 2016

Top rated service I brought my new Chevy Trax in for the sunroof installment just three days after purchase, which was super quick. Nancy Butler took great care of me, More

by rebasage99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler, Dale Cado , Bill Clark, Andrew Dignum, Mike Schomer
May 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for another fantastic review, rebasage99! We appreciate the opportunities we have had to work with you. Thank you for your continued patronage! It was awesome to meet you and your dogs - we hope you visit us again soon!

April 29, 2016

The Very Best This was my first visit to Gary Lang Auto Group. Matt Garcia in the service department took care of me. He was very kind, and knowledgable, Thank you More

by Diane1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
May 02, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Diane1119! We appreciate your time to leave some feedback on your experience with Matt Garcia. We hope you visit us again in the future for any of your automotive needs.

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