Castle Autoplex McHenry - Service Center

Great service department Great job servicing my '06 Pontiac Grand Prix. Really appreciate how quickly I was 'in and out'. Thanks for being so customer focused Jake Hudek. Great job servicing my '06 Pontiac Grand Prix. Really appreciate how quickly I was 'in and out'. Thanks for being so customer focused Jake Hudek. More

Trust. This is a great dealership, they do any, and everything to help you get what you want. The service has always been great, I have never had any issues. This is a great dealership, they do any, and everything to help you get what you want. The service has always been great, I have never had any issues. I would not drive 35 miles out of my way when I could only go 6 miles to my nearest Chevy dealer. More

Gary Lang was a Remarkable experience We in today to have my Subaru serviced. It was very pleasant and speedy. They respected me and my time. Will be back soon. Thank you Gary Lang Suba We in today to have my Subaru serviced. It was very pleasant and speedy. They respected me and my time. Will be back soon. Thank you Gary Lang Subaru More

THE BEST DEALERSHIP AROUND This is one of the most honest dealerships around. I generally do not like going into a car dealer, however I like Gary Lang, they are not your typic This is one of the most honest dealerships around. I generally do not like going into a car dealer, however I like Gary Lang, they are not your typical dealership. The Service people always treat you with respect and try to find the best price for repairs. That is what I like and that is what is keeping my Envoy running. More

A pleasant experience! Not a long wait time! Comfortable lounge! Only complaint is that I wish someone had explained where to go with my car since it was my first time to s Not a long wait time! Comfortable lounge! Only complaint is that I wish someone had explained where to go with my car since it was my first time to service my new car! More

Honda S2000 service I had brought my 2011 Subaru Outback in for service on 4/13 and the service was great. I asked about bringing my Honda S2000 in for long overdue gene I had brought my 2011 Subaru Outback in for service on 4/13 and the service was great. I asked about bringing my Honda S2000 in for long overdue general maintenance on the vehicle. Natalie Trimarco said they could perform the maintenance. So I scheduled an appointment online. They did a thorough review, oil change, topped off liquids, etc., and I was very pleased with the maintenance and the bill. More

Chris Scholer is the best front end service advisor that I have ever dealt with. That says it all! I have several vehicles that I have purchased from Gary Lang A is the best front end service advisor that I have ever dealt with. That says it all! I have several vehicles that I have purchased from Gary Lang Auto over the past 15 years and Chris has successfully assisted me for all of my service needs. When Chris is not available, Dale steps in and takes care of everything. They are a great team! Mark Johnson More

Top rated service I brought my new Chevy Trax in for the sunroof installment just three days after purchase, which was super quick. Nancy Butler took great care of me, I brought my new Chevy Trax in for the sunroof installment just three days after purchase, which was super quick. Nancy Butler took great care of me, informing me when I could pick up my car, giving me a loaner, and reminding me to get everything out of the car. Before leaving, I visited with a few people. I saw my sales guy and brought in the extra key for my trade-in as well as some warranty papers I thought they might need. Turns out, I'm getting money back for those warranties! Then I visited with the accessories manager to thank him again as well as see what kind of deal I could get on protecting the car's exterior and interior. Once squared away, I drive off in a Chevy Equinox, my loaner. That was my sales guy's suggestion to help accommodate my dogs. A very sweet and thoughtful gesture, but this thing was huge! I drive away feeling uneasy. Then about a block away, I realized I had forgotten my house keys. I went back, and charter with Dale who helped me get my keys as well as get a different loaner that I felt more comfortable driving. I was anticipating picking my Trax up on Saturday with the extra work I had added to the work order. Turns out, Nancy was able to put a rush on the vehicle and I was back in my car by Friday evening! What awesome service all-around! More

The Very Best This was my first visit to Gary Lang Auto Group. Matt Garcia in the service department took care of me. He was very kind, and knowledgable, Thank you This was my first visit to Gary Lang Auto Group. Matt Garcia in the service department took care of me. He was very kind, and knowledgable, Thank you Matt for making my day, More

Excellent Customer Service Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience wit Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience with the Service Department. More