Castle Autoplex McHenry - Service Center

Service representative Greg Schrecengost I took my new car in twice for minor repairs/issues. Each time Greg took care of it & me very quickly and professionally.l highly recommend Greg Schre I took my new car in twice for minor repairs/issues. Each time Greg took care of it & me very quickly and professionally.l highly recommend Greg Schrecengost as a service rep and Gary Lang Auto Group as a place to receive good car care. I have been a customer of Gary Lang for over 30 years and would never consider going anywhere else. More

As usual, great service! I have NEVER had a poor service visit at Gary Lang Auto. From J.R., the director, to Brian Housworth and Dale Cado. Quick, correct and pleasantly pri I have NEVER had a poor service visit at Gary Lang Auto. From J.R., the director, to Brian Housworth and Dale Cado. Quick, correct and pleasantly priced...that says it all!! Bob Damon More

Excellent Service At Subaru of Gary Lang you can count on Aaron Grassel to help you with all your service needs. If you own a Subaru I suggest taking it to Aaron Grass At Subaru of Gary Lang you can count on Aaron Grassel to help you with all your service needs. If you own a Subaru I suggest taking it to Aaron Grassel at Gary Lang. More

Vehicle Service I took my vehicle to Gary Lang for Service. Brian Housworth took care of me and got all issues I was having taken care of promptly. They took care of I took my vehicle to Gary Lang for Service. Brian Housworth took care of me and got all issues I was having taken care of promptly. They took care of my re-call issues, as well as general service that I needed, new tires, brakes, transmission service and all wheel alignment. Brian directed me to use the Bridgestone Tires on my Traverse, and though I was skeptical on them as I always had Michelin or Good Years, it was a good choice. What a difference in the ride of my Traverse. Thanks again., More

Satisfied. Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on satisfaction level. They seem genuinely interested in their customers. More

Routine maintenance Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate i Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate it, Chris Scholer! More

Gary Lang Service I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was assisted by an employee named : Mallory Wlasiuk. I was really impressed with her drive to help and keep me informed. Her performance, customer relations, combined with the work that was done on my car, was excellent. More

Could be Better Right after I bought my Terrain I had it in for some work and a tire rotation was supposed to be done. I was called at home and told they didn't have Right after I bought my Terrain I had it in for some work and a tire rotation was supposed to be done. I was called at home and told they didn't have a "lock nut" for my vehicle. They couldn't rotate the tires. This time I told the service person where the lock nut was (wrapped in a napkin). When I picked up the vehicle I had an EXTRA lock nut in with the one I left (still wrapped in a napkin). Evidently the service dept. now has/had an extra. When you wash about vacuuming too? The other dealerships do that as a courtesy. Follow-up lady today said, "thanks for letting us service your Acadia". I'm sorry it IS a Terrain. More

Satisfied customer I have purchased all my vehicles from Gary Lange due to the great customer service. I recently brought in my car for a 36point checkup, Matt Garcia wa I have purchased all my vehicles from Gary Lange due to the great customer service. I recently brought in my car for a 36point checkup, Matt Garcia was very helpful and very knowledgable. More

quick and simple Great service writer Greg knowledgeable mechanic Dave it was a great experience. No Appt. No hassle everyone around was upbeat and happy to help and a Great service writer Greg knowledgeable mechanic Dave it was a great experience. No Appt. No hassle everyone around was upbeat and happy to help and answer questions More