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Castle Autoplex McHenry - Service Center

McHenry, IL

3.2
372 Reviews

372 Reviews of Castle Autoplex McHenry - Service Center

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October 04, 2016

Amazing Repaired my vehicle in a timely manner. Great customer service! I will be a customer for many years to come and I will recommend the dealership to oth More

by Maxwell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
Oct 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Maxwell3! We appreciate the opportunity we had to earn your business, trust, and loyalty. Thank you for your time to share your experience in our service center. We look forward to more visits with you in the future!

October 03, 2016

Excellant Service from Chris S. I wanted to take the time to thank Chris S. for my service appointment from last week. I had brought in my 2010 Buick Enclave, and had an appointment More

by buick2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
October 02, 2016

So much better than they used to be Years ago, I would drive out of my way to get my Kia serviced at a different dealership because I had bad experiences here. Then, 2.5 years ago when I More

by Bzen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lewitan, Jon Trotman, Tom Gorr, Aaron Grassel
September 21, 2016

Oil change and free car wash Very Friendly. Quick service despite being short staffed. FREE WIFI!! Thanks Gary Lang!!I will be coming back for fiture maintanence. Thnx again. Loya More

by VasqRudy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, VasqRudy12! Thank you for visiting our service center for your oil change. We appreciate the opportunity you gave our team to earn your business and loyalty. We're happy to hear you enjoyed our free wifi. We look forward to your next visit!

September 18, 2016

Sent it in already. Thank you! Fantastic! Warm, friendly and fast. Great surroundings. Clean and nice selection of coffee and tea. Clean restroom too! Brian was so nice. Took the ti More

by Happy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Happy 123! Thank you for visiting our service center and leaving us some positive feedback on your experience with Brian. We appreciate your time to drive out and visit us, and to leave us a review. We hope your car continues to run safely for you for years down the road.

September 16, 2016

Great Service Department It's good to know that when I take my car in for service that I'm going to have a pleasant experience. I trust the service dept. at Gary Lang and .. More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Char! Thanks for your time to share your positive experiences in our service department with Matt. We appreciate the opportunities we have had to earn your trust.

September 14, 2016

Awesome customer service as always Brian has always so professional and helpful when I come in for service. This time around I ended up with a Claire's in my tire. It needed to be r More

by Irishdeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Houseworth
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Irishdeere! We appreciate your positive feedback on your service visits with Brian. We're thankful for the opportunities you have given us to earn your business and trust. We're happy our team has been able to consistently help you with your automotive services and repairs. We hope that construction work by your home is almost completed and that your car is running safely now for you.

September 08, 2016

Service light on I called Chris to let him the service light had come on. Chris told me to bring it in. He found out what the problem was and ordered the parts. He had More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Randy! We're happy our team was able to earn your business and alleviate the problems you were having. Thank you for taking the time to drive out to our service center and for your time to share your experience. We appreciate your business and hope you visit us in the future.

September 07, 2016

Check engine light on Called Chris in the service department explained that I was leaving to go out of town and needed the truck repaired ASAP . Set up an appointment they More

by BM2011dmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Brian M! We're happy to hear you had a positive, quick visit in our service center with Chris. Thank you for giving our team the opportunity to earn your business. We're thankful we were able to get your truck repaired in time for your trip out of town. We hope you visit us again!

September 07, 2016

Always a pleasure to do business with Chris Scholar has continually provided exceptional customer service to both my husband and myself over the past years. He always gets the job done and More

by Carrie325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Carrie325! We appreciate your review on your positive experiences with Chris in our service center. Thank you for your time to share your feedback and thank you for your continued patronage. We're happy that your expectations are consistently exceeded and that you and your husband always receive exceptional customer service. We're happy to have you in the Gary Lang Auto family!

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