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372 Reviews of Castle Autoplex McHenry - Service Center
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October 31, 2016
Warranty repair My car was repaired correctly and was completed in the time they said. I scheduled the repair and worked with Chris Scholer, he kept me informed of my My car was repaired correctly and was completed in the time they said. I scheduled the repair and worked with Chris Scholer, he kept me informed of my options and the repair progress. Thanks More
by Bob C
Employees Worked With
Chris Scholer
October 25, 2016
Very Satisfied with the service. My car was ready as promised. Service Rep. Brian was very helpful. I was kept informed as to the additional time service would take. He researched my My car was ready as promised. Service Rep. Brian was very helpful. I was kept informed as to the additional time service would take. He researched my cell cell hook up with car and made sure I had service. My car was washed and ready on time. Thank you, Mr. Brian Housworth More
by prep1943
Employees Worked With
Brian Housworth
October 25, 2016
Great Service. Greg Schrecengost was the best....helped out in many ways. Will tell my friends about Gary Lang. Will be bringing my other van to you for service . Greg Schrecengost was the best....helped out in many ways. Will tell my friends about Gary Lang. Will be bringing my other van to you for service . More
by Linda C
Employees Worked With
Greg, Schrecengost
October 24, 2016
made things easy Brian Housworth in service made the repair on my 2013 Sierra very easy, from the call to set the appointment thru the service. I would easily recomme Brian Housworth in service made the repair on my 2013 Sierra very easy, from the call to set the appointment thru the service. I would easily recommend their service department. More
by 2013Sierra
Employees Worked With
Brian Housworth
October 21, 2016
Great overall experience Had an appointment for my kia car. Matt Garcia greeted me and got the car checked in and fast service. Very accurate and professional. He did very we Had an appointment for my kia car. Matt Garcia greeted me and got the car checked in and fast service. Very accurate and professional. He did very well. More
by Rachellove4ever
Employees Worked With
Matt Garcia
October 17, 2016
Great Service and Communication Brian Housworth did a great job of going over service options and pricing. He also was very capable in staying in touch about the service progress. Th Brian Housworth did a great job of going over service options and pricing. He also was very capable in staying in touch about the service progress. This is very important in any customer relationship and inspires confidence in the dealership. More
by Ozzie
Employees Worked With
Brian Housworth
October 17, 2016
Second to none I took my XTS to Gary Lang for scheduled maintenance my car was ready when promised and Chris Scholer showed me this new type of paint sealer and wax I took my XTS to Gary Lang for scheduled maintenance my car was ready when promised and Chris Scholer showed me this new type of paint sealer and wax system which I was sold on had it done and could not be happier with. Great Idea Chris Scholer he is the top of the service dept. #1 in my book he knows how to make someone feel satisfied. More
by sag112450
Employees Worked With
Chris Scholer
October 13, 2016
always helpful I now get 4-5 miles per gallon than when I first bought the car. no charge was great and loaner car. same great service everytime I now get 4-5 miles per gallon than when I first bought the car. no charge was great and loaner car. same great service everytime More
by bwp
October 11, 2016
Great service I felt that the service employee was not xxxxx even though I ended up needed additional work done on my car instead of just an oil change. Service was I felt that the service employee was not xxxxx even though I ended up needed additional work done on my car instead of just an oil change. Service was great. More
by cokecollector
Employees Worked With
Gregg Schrecengo and Daniel Tibbitts
October 07, 2016
Best Serviice Ever When I came into service I was welcomed by Brian Housworth and J.R. with professionalism and a smile. He explained everything to me completely and I w When I came into service I was welcomed by Brian Housworth and J.R. with professionalism and a smile. He explained everything to me completely and I will recommend all of my friend and family to him. More
by Skiing123
