373 Reviews of Castle Autoplex McHenry - Service Center
Great Experience Always Gary Lang Auto Group and Chris are always a professional experience with servicing all of my various vehicles. Whether a question or a required servi Gary Lang Auto Group and Chris are always a professional experience with servicing all of my various vehicles. Whether a question or a required service visit, Chris can handle it all. More
Outstanding service Chris is great to work with. Always let's you know what is going on with car. Very through on what the car needs and when. Chris is great to work with. Always let's you know what is going on with car. Very through on what the car needs and when. More
Aaron Grassel The service center was very professional and helpful in assisting me with service. They were prompt and pleasant to work with. My only concern is that The service center was very professional and helpful in assisting me with service. They were prompt and pleasant to work with. My only concern is that my low air tire light has been on since my service. I think that it will automatically shut off after a certain period. More
Service experience I brought my car in for a safety recall notice. I was greeted by Antonio Priolo. Antonio was very professional. It is always a good experience when I I brought my car in for a safety recall notice. I was greeted by Antonio Priolo. Antonio was very professional. It is always a good experience when I bring my car in for service. Thanks for caring about your job. More
Service experience Everything was handled in a VERY professional manner, and the work was finished on time. Mr. Greg Schrecengost gave me the impression that I was th Everything was handled in a VERY professional manner, and the work was finished on time. Mr. Greg Schrecengost gave me the impression that I was the only one at the service department as he gave me his undivided attention. The loaner car that he offered me was definitely a huge bonus ! Lloyd Pickering More
Vehicle service experience. Greg Schrecengost greeted and provided me with the professionalism I was hoping to experience. I brought in my truck for service and some concerns we Greg Schrecengost greeted and provided me with the professionalism I was hoping to experience. I brought in my truck for service and some concerns were encountered. Greg was able to handle them promptly and inform me with the details accordingly. I look forward to experiencing this professional experience again! More
OIL CHANGE & TIRE ROTATION Went there for my annual oil change & tire rotation. Dale Cado was great. Very professional and friendly. He kept me posted on the status of my car Went there for my annual oil change & tire rotation. Dale Cado was great. Very professional and friendly. He kept me posted on the status of my car and made sure that when it was ready, it was brought out to me right away. I will definitely continue to bring my car to Gary Lang for service. More
Great Service! Greg Schrecengost was wonderful! I needed an appt immediately which was on a Saturday. Not a problem at all and Greg gave me in a loaner vehicle for t Greg Schrecengost was wonderful! I needed an appt immediately which was on a Saturday. Not a problem at all and Greg gave me in a loaner vehicle for the weekend without hesitation . He put my mind at ease as to the possible service needed, warranty coverage, approx cost, etc. Great experience with Gary Lang Service / Greg Schrecengost. More
Minor warranty work The service writer Dale has and always will be a pleasure to work with. He always gets me with a smile and keeps me well informed on the status of my The service writer Dale has and always will be a pleasure to work with. He always gets me with a smile and keeps me well informed on the status of my vehicle. Can't say enough good things about him. Repairs are always done to my satisfaction with great respect to my vehicle. More
Came in for an oil change Routine oil change. Always feel very welcome. Brian H is the BEST. He always remembers your name. He is friendly and knowledgeable. I always thought w Routine oil change. Always feel very welcome. Brian H is the BEST. He always remembers your name. He is friendly and knowledgeable. I always thought when my 2 years of "free" oil changes were up, I would go somewhere else, but I do not want to. I will keep coming here! More