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Castle Autoplex McHenry - Service Center

McHenry, IL

3.6
377 Reviews
Today: 6:30 AM - 7:00 PM Open Now
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377 Reviews of Castle Autoplex McHenry - Service Center

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December 17, 2016

Excellent service! We brought our 2013 Chevrolet Sonic for new tires and oil change! Also had a problem with the automatic shifter! Great Schercengost was our service More

by Sonic2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schercengost
Dec 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Greg Schrecengost. We hope to see you again in the future, and you can bet that you will receive the same great service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Gary Lang Auto Group

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December 13, 2016

Oil change and tire rotation General service maintenance visit, everything went well. Service rep Chris Scholer answers all my questions and I enjoy working with him. I use Gar More

by mikelake7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
December 05, 2016

Loved the Great service! I ordered 4 new tires from Parts Dep. My an appointment to have them installed ang with a oil change and new wiper blades! I was given a loner car bec More

by Sonic2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengo
Dec 12, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback, Sonic2013! Thank you for choosing Gary Lang Auto for your service needs. We're happy our team was able to provide you with a positive experience and assist you with your new tires - right before all of this snow! Happy holidays and we hope we see you again in the new year!

November 16, 2016

Great service...it can't get any better than Gary Lang. Employee Brian Housworth was very friendly and easy to work with. Any company would be proud to have him as an employee. I will ask for him next time More

by bonzi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your positive feedback on your experience with Brian, bonzi! We appreciate your time to leave us a review and we look forward to your next visit!

November 16, 2016

Great Experience Always Gary Lang Auto Group and Chris are always a professional experience with servicing all of my various vehicles. Whether a question or a required servi More

by LGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
November 15, 2016

Outstanding service Chris is great to work with. Always let's you know what is going on with car. Very through on what the car needs and when. More

by Bobs 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
November 14, 2016

Aaron Grassel The service center was very professional and helpful in assisting me with service. They were prompt and pleasant to work with. My only concern is that More

by jerilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, jerilyn! We appreciate your positive feedback on the helpfulness and professionalism of our team. We apologize for your concerns, if you are still experiencing any issues with your low air tire light, please contact our service team at 815-385-2100.

November 12, 2016

Service experience I brought my car in for a safety recall notice. I was greeted by Antonio Priolo. Antonio was very professional. It is always a good experience when I More

by Tracy L Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Priolo
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Tracy! We appreciate your positive review and continued patronage. We look forward to your next visit.

November 11, 2016

Service experience Everything was handled in a VERY professional manner, and the work was finished on time. Mr. Greg Schrecengost gave me the impression that I was th More

by oldguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
November 11, 2016

Vehicle service experience. Greg Schrecengost greeted and provided me with the professionalism I was hoping to experience. I brought in my truck for service and some concerns we More

by Dave S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
Dec 12, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Dave S.! We appreciate your honest review on your experience in our service department with Greg. Our team is happy you gave us the opportunity to assist you with your vehicle needs and alleviate your concerns. We look forward to your next visit!

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