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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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November 16, 2016

Great Experience Always Gary Lang Auto Group and Chris are always a professional experience with servicing all of my various vehicles. Whether a question or a required servi More

by LGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
November 15, 2016

Outstanding service Chris is great to work with. Always let's you know what is going on with car. Very through on what the car needs and when. More

by Bobs 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
November 14, 2016

Aaron Grassel The service center was very professional and helpful in assisting me with service. They were prompt and pleasant to work with. My only concern is that More

by jerilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, jerilyn! We appreciate your positive feedback on the helpfulness and professionalism of our team. We apologize for your concerns, if you are still experiencing any issues with your low air tire light, please contact our service team at 815-385-2100.

November 12, 2016

Service experience I brought my car in for a safety recall notice. I was greeted by Antonio Priolo. Antonio was very professional. It is always a good experience when I More

by Tracy L Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Priolo
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Tracy! We appreciate your positive review and continued patronage. We look forward to your next visit.

November 11, 2016

Service experience Everything was handled in a VERY professional manner, and the work was finished on time. Mr. Greg Schrecengost gave me the impression that I was th More

by oldguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
November 11, 2016

Vehicle service experience. Greg Schrecengost greeted and provided me with the professionalism I was hoping to experience. I brought in my truck for service and some concerns we More

by Dave S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
Dec 12, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Dave S.! We appreciate your honest review on your experience in our service department with Greg. Our team is happy you gave us the opportunity to assist you with your vehicle needs and alleviate your concerns. We look forward to your next visit!

November 07, 2016

OIL CHANGE & TIRE ROTATION Went there for my annual oil change & tire rotation. Dale Cado was great. Very professional and friendly. He kept me posted on the status of my car More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
November 03, 2016

Great Service! Greg Schrecengost was wonderful! I needed an appt immediately which was on a Saturday. Not a problem at all and Greg gave me in a loaner vehicle for t More

by elizabeth little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
November 02, 2016

Minor warranty work The service writer Dale has and always will be a pleasure to work with. He always gets me with a smile and keeps me well informed on the status of my More

by Daniel Pagels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
November 02, 2016

Came in for an oil change Routine oil change. Always feel very welcome. Brian H is the BEST. He always remembers your name. He is friendly and knowledgeable. I always thought w More

by Michelle Gahgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service!!!!
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