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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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December 30, 2016

Surprise Purchase My spouse and I were just looking at options for a replacement vehicle and stopped in. Sandy O'Dierno was there to show us our options that were wit More

by N & B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy O'Dierno
Jan 12, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Bob & Nancy! Congratulations on your new vehicle! Thank you for giving our team the opportunity to earn your business and find you a replacement vehicle to suit your needs. We hope it treats you well for years down the road and that you visit us again.

December 26, 2016

BEST DEALERSHIP AROUND Every time I come into Gary Lang for service I am greeted like an old friend; everyone knows who I am. Chris S. is great More

by Fabat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
December 23, 2016

Always excellent service! We have always been treated with the utmost courtesy by Brian Housworth. Wonderful employee! We've always obtained appointments in a timely manner an More

by Atn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
December 20, 2016

The Very Best Aaron Grassel is the very best. He is definitely a keeper. He was very caring and helpful. Aaron made sure everything was done as soon as it was poss More

by Diane1119
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
December 20, 2016

Kia service Aaron Grassel is always a pleasure to deal with! professional and consistently delivers what he commits to. I appreciate his respectfulness of my time More

by straydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
December 17, 2016

Chris Scholer does it again. Once again I could not have been more pleased with the service department at Gary Lang and particularly with the help and guidance from Chris Scholer. More

by BillC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
December 17, 2016

Excellent service! We brought our 2013 Chevrolet Sonic for new tires and oil change! Also had a problem with the automatic shifter! Great Schercengost was our service More

by Sonic2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schercengost
Dec 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Greg Schrecengost. We hope to see you again in the future, and you can bet that you will receive the same great service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Gary Lang Auto Group

December 13, 2016

Oil change and tire rotation General service maintenance visit, everything went well. Service rep Chris Scholer answers all my questions and I enjoy working with him. I use Gar More

by mikelake7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
December 05, 2016

Loved the Great service! I ordered 4 new tires from Parts Dep. My an appointment to have them installed ang with a oil change and new wiper blades! I was given a loner car bec More

by Sonic2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengo
Dec 12, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback, Sonic2013! Thank you for choosing Gary Lang Auto for your service needs. We're happy our team was able to provide you with a positive experience and assist you with your new tires - right before all of this snow! Happy holidays and we hope we see you again in the new year!

November 16, 2016

Great service...it can't get any better than Gary Lang. Employee Brian Housworth was very friendly and easy to work with. Any company would be proud to have him as an employee. I will ask for him next time More

by bonzi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Dec 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your positive feedback on your experience with Brian, bonzi! We appreciate your time to leave us a review and we look forward to your next visit!

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