Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
376 Reviews of Castle Autoplex McHenry - Service Center
Sort by
April 30, 2017
Very friendly My Service Advisor Chris was very pleasant to deal with and very thorough in explaining everything. I would recommend my friends to ask for Chris when My Service Advisor Chris was very pleasant to deal with and very thorough in explaining everything. I would recommend my friends to ask for Chris when they go for service. More
by Dave
Employees Worked With
Chris Scholer
April 17, 2017
service Very friendly excellent service. JR was very nice and more than helpful. Great experience all the way around. I will come back for service and future Very friendly excellent service. JR was very nice and more than helpful. Great experience all the way around. I will come back for service and future car purchases More
by DustOff56
Employees Worked With
April 05, 2017
Cadillac Service Department We were recently in for our first oil change with this vehicle and general service check. The Cadillac Service Agent, Jay Morales was on time startin We were recently in for our first oil change with this vehicle and general service check. The Cadillac Service Agent, Jay Morales was on time starting, courteous and informative of addressing our questions on the vehicle. Jay had only been there three weeks, yet knew his way around the car very well to answer questions for us. This is our second vehicle from the Lang Group, which means we have a winner! More
by Carole 123
Employees Worked With
Jay Morales
March 22, 2017
Oil change and tire rotation I made an appointment on a Saturday and was in and out in just over an hour like the service advisor said I would, was very grateful not to have to si I made an appointment on a Saturday and was in and out in just over an hour like the service advisor said I would, was very grateful not to have to sit there for 3 hours and could get on with my day. Thank You! More
by Vcoop1
Employees Worked With
Matt Garcia
March 15, 2017
On time and done correctly They started on the car at the appointed time and it was ready for pickup before they said it would be. Meanwhile the text messages kept me informed They started on the car at the appointed time and it was ready for pickup before they said it would be. Meanwhile the text messages kept me informed of progress. Highly satisfied. More
by Art Wagoner
Employees Worked With
Matt Garcia
March 13, 2017
New Tires and alienment Chris Scholer not only recommended the right tires for my truck but helped get me the best price and got them installed in record time. GREAT JOB! Chris Scholer not only recommended the right tires for my truck but helped get me the best price and got them installed in record time. GREAT JOB! More
by trucker,kane649
Employees Worked With
Chris Scholer
March 04, 2017
The Great Job Luke was Amazing! Keep up Tge Great Service! I will drive out from Bartlett just for the Extra Service that I get from Luke and his Team! Luke was Amazing! Keep up Tge Great Service! I will drive out from Bartlett just for the Extra Service that I get from Luke and his Team! More
by JamesVaraIII
Employees Worked With
Luke!, Chris Scholer , Josh Hastings, Payton Cruz
February 19, 2017
Amazing service Chris is my "go to" guy for service on my Chevy Equinox (and formerly my Kia Optima before Gary Lang had a separate area). He is simply the best! Chris is my "go to" guy for service on my Chevy Equinox (and formerly my Kia Optima before Gary Lang had a separate area). He is simply the best! More
by loritheteacher
Employees Worked With
Chris Scholer
January 24, 2017
excellant in and out-no problem;no pushing for additional service which often happens at your place such as wheel alingment and balance,etc..no review by mech in and out-no problem;no pushing for additional service which often happens at your place such as wheel alingment and balance,etc..no review by mechanic More
by charlie 1
Employees Worked With
Dale Cado
January 16, 2017
Service is great Chris always does a great job and does what he can. He works around my schedule and I always call him for my service needs. Chris always does a great job and does what he can. He works around my schedule and I always call him for my service needs. More
by Jenny
Employees Worked With
Chris Scholer
