Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
373 Reviews of Castle Autoplex McHenry - Service Center
Sort by
March 22, 2017
Oil change and tire rotation I made an appointment on a Saturday and was in and out in just over an hour like the service advisor said I would, was very grateful not to have to si I made an appointment on a Saturday and was in and out in just over an hour like the service advisor said I would, was very grateful not to have to sit there for 3 hours and could get on with my day. Thank You! More
by Vcoop1
Employees Worked With
Matt Garcia
March 15, 2017
On time and done correctly They started on the car at the appointed time and it was ready for pickup before they said it would be. Meanwhile the text messages kept me informed They started on the car at the appointed time and it was ready for pickup before they said it would be. Meanwhile the text messages kept me informed of progress. Highly satisfied. More
by Art Wagoner
Employees Worked With
Matt Garcia
March 13, 2017
New Tires and alienment Chris Scholer not only recommended the right tires for my truck but helped get me the best price and got them installed in record time. GREAT JOB! Chris Scholer not only recommended the right tires for my truck but helped get me the best price and got them installed in record time. GREAT JOB! More
by trucker,kane649
Employees Worked With
Chris Scholer
March 04, 2017
The Great Job Luke was Amazing! Keep up Tge Great Service! I will drive out from Bartlett just for the Extra Service that I get from Luke and his Team! Luke was Amazing! Keep up Tge Great Service! I will drive out from Bartlett just for the Extra Service that I get from Luke and his Team! More
by JamesVaraIII
Employees Worked With
Luke!, Chris Scholer , Josh Hastings, Payton Cruz
February 19, 2017
Amazing service Chris is my "go to" guy for service on my Chevy Equinox (and formerly my Kia Optima before Gary Lang had a separate area). He is simply the best! Chris is my "go to" guy for service on my Chevy Equinox (and formerly my Kia Optima before Gary Lang had a separate area). He is simply the best! More
by loritheteacher
Employees Worked With
Chris Scholer
January 24, 2017
excellant in and out-no problem;no pushing for additional service which often happens at your place such as wheel alingment and balance,etc..no review by mech in and out-no problem;no pushing for additional service which often happens at your place such as wheel alingment and balance,etc..no review by mechanic More
by charlie 1
Employees Worked With
Dale Cado
January 16, 2017
Service is great Chris always does a great job and does what he can. He works around my schedule and I always call him for my service needs. Chris always does a great job and does what he can. He works around my schedule and I always call him for my service needs. More
by Jenny
Employees Worked With
Chris Scholer
January 16, 2017
Routine maintenance visit I always receive exceptional service from Chris Scholer whenever I get my truck serviced. He's very friendly, informative, and always goes out of his I always receive exceptional service from Chris Scholer whenever I get my truck serviced. He's very friendly, informative, and always goes out of his way to ensure I am completely taken care of. I went in for an oil change, tire rotation, and a wash and Chris had me out of there in under an hour. I can't stress enough how much I appreciate the service Chris provides and would recommend him as a service advisor to anyone visiting the dealership. More
by Blackhawks1228
Employees Worked With
Chris Scholer
January 09, 2017
Business as Usual It's always a good day when a car wash comes with the oil change. Miss the cappacino to drink on the service side of the garage. It's always a good day when a car wash comes with the oil change. Miss the cappacino to drink on the service side of the garage. More
by me2okay
Employees Worked With
Don't know name.
January 08, 2017
Always good service I've dealt with Gary Lang for almost 12 years. It's always a good experience. If you need service, ask for Chris Scholer Service Represenative. I've dealt with Gary Lang for almost 12 years. It's always a good experience. If you need service, ask for Chris Scholer Service Represenative. More
by klh1907
Employees Worked With
Chris Scholer
