Castle Autoplex McHenry - Service Center

Excellent Service Advisor Chris Scholer takes great care of us. He always ensures that our vehicles are completely safe, provides the most prompt service and always gives us t Chris Scholer takes great care of us. He always ensures that our vehicles are completely safe, provides the most prompt service and always gives us the best price available. More

Fix GPS I dropped my truck off to fix the GPS. They gave me a loaner till the parts came in for my truck. Chris called me when the truck was finished. I was i I dropped my truck off to fix the GPS. They gave me a loaner till the parts came in for my truck. Chris called me when the truck was finished. I was in and out in no time with everything fixed. That is why I go back and get my truck serviced there. Thank You, Chris More

Service department was great The service department did a thiurough job of investigating my cars issue... it took a while but I had a loaner car and they kept me informed daily... The service department did a thiurough job of investigating my cars issue... it took a while but I had a loaner car and they kept me informed daily.... the service manager I had was Shane Ryder and he by far is caring kind and very accommodating... a true asset to the dealership More

Great and Fast Service I recently brought my '13 Yukon Denali in for suspension service. Before going to Gary Lang, I went to a local repair shop and the technician told me I recently brought my '13 Yukon Denali in for suspension service. Before going to Gary Lang, I went to a local repair shop and the technician told me I just needed a new sensor. I wanted a second opinion so I went to Gary Lang. It turns out, I needed a whole new rear shock, my oil lines were leaking, and my transmission lines were leaking. The technician at GL told me my oil lines were covered under warranty, saving me $600. I'm glad they found these two other problems because I'm going on a long road trip at the end of the month. The technician said I might have broken down on the trip if these issues were not addressed. The service was fast and outstanding and I received a loaner while my SUV was in the shop. They fixed everything in less than a day after receiving the shock. I highly recommend having your car or SUV serviced at GL. 10 ??'S. More

Disappointed I brought my 13 kia in a few times told them the problem wanted to charge me over a 150 dollars for a diagnostic check up which the car is a certified I brought my 13 kia in a few times told them the problem wanted to charge me over a 150 dollars for a diagnostic check up which the car is a certified kia under warranty showed them pictures of the car overheating an told me they are made to run that hot..lol..Brought car another dealer had them tell me the same thing I was telling gary lang with in twenty minutes they told me what was wrong an had to get me a loaner an the next afternoon my car was like new again an thru a free oil change an wash ..Thats Service !!!! All I can say is be careful with this place not the first time my family has done business there but might be the LAST!!!! More

Exceptional service! Getting my maintenance and repairs done here is always a pleasurable experience! Pricing is competitive, the staff are all extremely friendly, I can t Getting my maintenance and repairs done here is always a pleasurable experience! Pricing is competitive, the staff are all extremely friendly, I can take a loaner car if needed and I've never had to return for repeat repairs! More

In and out Clean professional service . Great care was taken with my vehicle at this location unlike other locations . Knowledgeable and courteous representativ Clean professional service . Great care was taken with my vehicle at this location unlike other locations . Knowledgeable and courteous representatives with one common goal , keeping my beautiful baby girl running down the road as she should . More

Excellent service experience for over 14 years Another A+ service experience from check-in with service advisor, to thorough communication with service technician and service advisor, and a prompt Another A+ service experience from check-in with service advisor, to thorough communication with service technician and service advisor, and a prompt smooth check-out. More

Quick and easy I called ahead, spoke to Chris Scholer, made an appointment for an oil change. I usually have to wait an hour plus for this service. I got my oil chan I called ahead, spoke to Chris Scholer, made an appointment for an oil change. I usually have to wait an hour plus for this service. I got my oil changed, tires rotated and vehicle washed in a timely matter. In and out, just the way I like it... More