Castle Autoplex McHenry - Service Center

Chris is service always goes above and beyond! Chris in service always goes the extra mile. Whether it’s hunting me down a loaner car to help with the busy schedule with the kids, or explaining ex Chris in service always goes the extra mile. Whether it’s hunting me down a loaner car to help with the busy schedule with the kids, or explaining exactly what needs to be done to my car in terms that I understand. The last time I was in, my car was returned to me not only washed, but also vacuumed. That extra touch is why I keep coming back to Gary Lang. More

Recall service Quick in and out recall service. Friendly. Clean. Comfortable.waiting area. Would go back. Good experience. Chris is great. Byron in sales was thed be Quick in and out recall service. Friendly. Clean. Comfortable.waiting area. Would go back. Good experience. Chris is great. Byron in sales was thed best. More

My experience was friendly, Thanks Mary Kay for asking the question of where my vehicle was going and for keeping my sound shield in Crystal Lake instead of Hoffman Estates, tha Thanks Mary Kay for asking the question of where my vehicle was going and for keeping my sound shield in Crystal Lake instead of Hoffman Estates, that's putting the customer first. More

Front end noise Heard front end noise that forced me to not drive until fixed. Brian got to my car on the next business day even though there were no appointments ava Heard front end noise that forced me to not drive until fixed. Brian got to my car on the next business day even though there were no appointments available and by noon had diagnosed the issue and fixed it, as well as doing a recall that was outstanding. I could not have asked for faster or better service. More

Good! Everything was explained well. We got the car back within a day. Everyone was very friendly. Car is running smoothly. Car was washed and vacuumed! Everything was explained well. We got the car back within a day. Everyone was very friendly. Car is running smoothly. Car was washed and vacuumed! More

Great employees and great service I went in for a safety recall on my airbags, they did a great job replacing it, and the employees were nice and friendly. I would recommend! I went in for a safety recall on my airbags, they did a great job replacing it, and the employees were nice and friendly. I would recommend! More

Amazing! This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better d This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better deal. When having your car serviced, it's always done in a timely manner. More

Service Great service department and service writer. I always receive the the best when I go to get work done. I would recommend this dealership to my friends Great service department and service writer. I always receive the the best when I go to get work done. I would recommend this dealership to my friends and family. More

Warranty Work Excellent service from start to finish. My vehicle was diagnosed and repaired within 1 days time. I only work with Gary Lang for that reason. Chris Sc Excellent service from start to finish. My vehicle was diagnosed and repaired within 1 days time. I only work with Gary Lang for that reason. Chris Scholer is always professional and knowledgeable. I will continue to refer Gary Lang to family and friends. More

Great service department Easy to schedule, great amenities. Got me in and out quick. Very knowledgeable employees. I would definitely recommend to my friends and family for sa Easy to schedule, great amenities. Got me in and out quick. Very knowledgeable employees. I would definitely recommend to my friends and family for sales and service More