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Castle Autoplex McHenry - Service Center

McHenry, IL

3.1
373 Reviews

373 Reviews of Castle Autoplex McHenry - Service Center

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October 25, 2017

Good! Everything was explained well. We got the car back within a day. Everyone was very friendly. Car is running smoothly. Car was washed and vacuumed! More

by rabbitscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
October 20, 2017

Great employees and great service I went in for a safety recall on my airbags, they did a great job replacing it, and the employees were nice and friendly. I would recommend! More

by Jslusjn76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
October 16, 2017

Amazing! This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better d More

by leend6978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer , Jeff Simonelli, Matt Garcia
October 14, 2017

Service Great service department and service writer. I always receive the the best when I go to get work done. I would recommend this dealership to my friends More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
October 03, 2017

Warranty Work Excellent service from start to finish. My vehicle was diagnosed and repaired within 1 days time. I only work with Gary Lang for that reason. Chris Sc More

by Jeff Jaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
October 01, 2017

Great service department Easy to schedule, great amenities. Got me in and out quick. Very knowledgeable employees. I would definitely recommend to my friends and family for sa More

by Chrisa77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Friendly and efficient. Service was excellent! Was in for an oil change and didn't realize that it was time to also rotate the tires. That was great as both service issues we More

by Barbara A Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
September 17, 2017

Awesome Experience Lloyd at the service desk immediately had my car looked at and told initially what the first problem was and they started on the repair. When they rea More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd
September 10, 2017

Perfect Service visit Perfect service visit. Greg did a perfect job. Thank you very much, great job. Appreciate all your help, thanks again. Have a great day. Finished q More

by dh6928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shrecengo
September 04, 2017

Reflector part replaced for my vette The service person..Lloyd, very nice, helpful, friendly. Will return again, because of him and friendliness. Reflector was ordered and replaced on t More

by timothy m vanheirseele
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner, Lloyd
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