373 Reviews of Castle Autoplex McHenry - Service Center
Good! Everything was explained well. We got the car back within a day. Everyone was very friendly. Car is running smoothly. Car was washed and vacuumed! Everything was explained well. We got the car back within a day. Everyone was very friendly. Car is running smoothly. Car was washed and vacuumed! More
Great employees and great service I went in for a safety recall on my airbags, they did a great job replacing it, and the employees were nice and friendly. I would recommend! I went in for a safety recall on my airbags, they did a great job replacing it, and the employees were nice and friendly. I would recommend! More
Amazing! This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better d This place is amazing! The staff is always friendly, This is the second car I have purchased from here. I shopped around and couldn't find a better deal. When having your car serviced, it's always done in a timely manner. More
Service Great service department and service writer. I always receive the the best when I go to get work done. I would recommend this dealership to my friends Great service department and service writer. I always receive the the best when I go to get work done. I would recommend this dealership to my friends and family. More
Warranty Work Excellent service from start to finish. My vehicle was diagnosed and repaired within 1 days time. I only work with Gary Lang for that reason. Chris Sc Excellent service from start to finish. My vehicle was diagnosed and repaired within 1 days time. I only work with Gary Lang for that reason. Chris Scholer is always professional and knowledgeable. I will continue to refer Gary Lang to family and friends. More
Great service department Easy to schedule, great amenities. Got me in and out quick. Very knowledgeable employees. I would definitely recommend to my friends and family for sa Easy to schedule, great amenities. Got me in and out quick. Very knowledgeable employees. I would definitely recommend to my friends and family for sales and service More
Friendly and efficient. Service was excellent! Was in for an oil change and didn't realize that it was time to also rotate the tires. That was great as both service issues we Service was excellent! Was in for an oil change and didn't realize that it was time to also rotate the tires. That was great as both service issues were performed in one visit. More
Awesome Experience Lloyd at the service desk immediately had my car looked at and told initially what the first problem was and they started on the repair. When they rea Lloyd at the service desk immediately had my car looked at and told initially what the first problem was and they started on the repair. When they realized the repair was more intensive he then worked to get me a loaner vehicle even though it was late in the day. I was so impressed with how quickly they worked on the car and got all the work completed and how professional they were. I would recommend them to everyone for their exceptional service. More
Perfect Service visit Perfect service visit. Greg did a perfect job. Thank you very much, great job. Appreciate all your help, thanks again. Have a great day. Finished q Perfect service visit. Greg did a perfect job. Thank you very much, great job. Appreciate all your help, thanks again. Have a great day. Finished quickly. More
Reflector part replaced for my vette The service person..Lloyd, very nice, helpful, friendly. Will return again, because of him and friendliness. Reflector was ordered and replaced on t The service person..Lloyd, very nice, helpful, friendly. Will return again, because of him and friendliness. Reflector was ordered and replaced on time...... part under warranty. Was impressed. More