Castle Autoplex McHenry - Service Center

Camaro Service Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertis Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertise allows me to understand what is needed and how it will be corrected on my car. More

Great Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Lang. More

Pre-roadtrip prep I scheduled oil change service prior to a road trip, and was seriously considering buying new tires due to a right pull on the vehicle (2015 Equinox). I scheduled oil change service prior to a road trip, and was seriously considering buying new tires due to a right pull on the vehicle (2015 Equinox). After discussing the situation with the service rep, he pointed out that tire rotation was complimentary and suggested a certain sequence might be helpful. I was hesitant because I was fearful the pull would worsen just prior to a long drive. When he offered to put it back if the pull increased no charge, I said go ahead. Guess what? The pull was gone and I was happy! More

Routine Service On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the ti On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the time I was told it would take. The time went fast with the WSJ and a coffee. More

Car repairs As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a tad cheaper but again with my warranty I didn’t have to shop around! More

Quick and Easy Finished oil change before I had a free coffee and read the paper. Even rotated the tires and checked wheel alinement .Also washed the Vehicle Guess I Finished oil change before I had a free coffee and read the paper. Even rotated the tires and checked wheel alinement .Also washed the Vehicle Guess I will need to do some speed reading to give the mechanics a real challenge! Pete is a personable advisor that understands your needs. well done. More

Great service Went for an oil change and the service was awesome, quick and they treat you great there! I will continue to go there and also recommend family and fr Went for an oil change and the service was awesome, quick and they treat you great there! I will continue to go there and also recommend family and friends there too. More

Excellent service As always, my maintenance was performed in a timely manner. Everyone was extremely courteous and polite.they reviewed my required regular maintenance As always, my maintenance was performed in a timely manner. Everyone was extremely courteous and polite.they reviewed my required regular maintenance and inquired as to any questions I may have about my car or service. My car was ready even sooner then promised. More

Goimg the Extra Milw For the past 20 years I have purchased vehicles and subsequently had them serviced at Gary Lang. I the past I have considered the service very good. For the past 20 years I have purchased vehicles and subsequently had them serviced at Gary Lang. I the past I have considered the service very good. On this last visit which involved warranty work The Service Department was outstanding. Greg Schrecengost spent a great amount of time meeting with me and discussing the problem. The work has been completed and the problem has been solved. I will continue to purchase vehicles from and have them serviced at Gary Lang. More

Lyftgate resolved Great I called Steve paslowski who arranged my service call and Chris prepared my loaner car My time is valuable and the Lang team has my back Great I called Steve paslowski who arranged my service call and Chris prepared my loaner car My time is valuable and the Lang team has my back More