Castle Chevrolet GMC McHenry

I purchased a 2011 Kia Soul Sport from Gary Lang that my salesman, Sergio Rivera searched his network to find me the exact model I wanted. My entire experience with the purchase of my Kia was amazing. I salesman, Sergio Rivera searched his network to find me the exact model I wanted. My entire experience with the purchase of my Kia was amazing. I regard Sergio as my friend after my experience, he is truly professional while maintaining his caring and politeness. On the morning of April 9th, my car was making terrible sounds and would not run, that was the worst feeling in the world, I only had 3900 miles on it. I called Kia Roadside Assistence and had it towed to the Gary Lang Dealership. From the time the Service Department opened at 6:30 in the morning they were in constant communication with me, my Service Consultant was Tom Gorr, Tom informed me that the Oil Pump failed causing a Rod Bearing to shear, etc. The result was a Blown Engine. Oh no, my brand new car. Tom told me the only remedy for the problem was a new engine, within two hours Tom informed me he had located a new engine in Los Angeles and already had it ordered. Tom kept in constent contact with me every step of the repair. Within one week's time I had my brand new car back and beter than ever. That is pretty darn impressive! The Gary Lang Team earned my business, but even more they've gained my respect. Thank You. More

We have been dealing with Gary Lang now for over 8 years, and have found that Mark Broughman in Sales really does go above the standards of a Sales Rep at Gary Lang. We have worked with Mark on four new and and have found that Mark Broughman in Sales really does go above the standards of a Sales Rep at Gary Lang. We have worked with Mark on four new and used vehicles now, and truly feel that Mark goes the extra distance to ensure all of our needs are looked after. He always makes a point to get us the best deal we can receive, and works hard on ensuring that our transactions agreed upon make us feel that he has worked hard to ensure that we are taken care of, all while also ensuring that all of our questions and issues are fully addressed and resolved. He is a super Sales Associate, and we would not want to work with any others when it comes to getting us the most for our money. Mile L. in Service is another reason that we feel Gary Lang is truly our home-town dealer, because even though there are many exceptional service managers, we have dealt with Mike the most. Mike has put forth the extra effort to ensure all our service needs were addressed, and has always kept us informed along the way of our service status, and has truly given 110% to ensure we felt that we were informed, and that our vehicles service needs were always addressed promptly and accurately. We would STRONGLY recommend Gary Lang to any and all of our closest friends and family! More

This dealer is a high volume dealer. During the entire purchasing process, I didn't feel at all like a valued customer. Something as simple as paying cash for the car took several hours as I was escorted purchasing process, I didn't feel at all like a valued customer. Something as simple as paying cash for the car took several hours as I was escorted from office to office trying to be sold various dealer add-ons (warranties, rust protection, etc.) Moreover, the prized gift that I received in purchasing a $45,000 vehicle was a rubber key chain that was nothing more than an advertisement from them. I have purchased Lexus vehicles in the past for less money and found the entire buying process to be first rate. From the moment you walked in to salesman going over the vehicle, it was top notch and I felt like a valued customer. This dealer was waiting and waiting to be passed to the next office. What a joke. They did offer me to go down the hall to the coffee machine if I wanted. At minimum, they could have had a pitcher of water or coffee for what seemed like an eternity. This dealer, barely went over a few things in the vehicle before sending me on my way. (Probably because he did not know himself!) Since the sale, I have been very pleased with the maintenance department at this dealership and will continue to have the car serviced there. More

Since 1968 Mrs. Weimer and I have toured by Cadillac autos all states and provinces in North America. For both sales and service Gary Lang ranks right at the top of the many Cadillac dealers we have pa autos all states and provinces in North America. For both sales and service Gary Lang ranks right at the top of the many Cadillac dealers we have patronized. We recommend heartily the folks at Gary Lang. More

Mark Broughman and everyone that I dealt with at Gary Lang were fantastic! From the fast response to my request on a trade-in value to the end price of my new Acadia, the process was seamless. Mark was Lang were fantastic! From the fast response to my request on a trade-in value to the end price of my new Acadia, the process was seamless. Mark was able to beat their competition within 24 hours, and was able to do so via a few e-mails and a phone call. It made our car buying experience simple, and the car is perfect. They were able to get the exact vehicle that I wanted to their store within 2 days, and we were at the dealership for less than 2 hours to test drive, sign the paperwork and do the walk through. I highly recommend Gary Lang Auto Group, and specifically Mark Broughman for your next car. Happy Customer More

Tony Feucht is an awesome sales person. He is very down to earth. He is not pushy, gives us the facts and tries to do his best to provide us with what we are looking for. He has been working with our fam to earth. He is not pushy, gives us the facts and tries to do his best to provide us with what we are looking for. He has been working with our family for over eleven years now. I wish we had more people we could send his way because we know he will take care of them. Thank you Tony. More

We have bought several vehicles from Gary Lang both new and used. We have always felt that we have gotten a good deal at a fair price. Our most recent vehicle was a 2009 G6 that have had for over a year no and used. We have always felt that we have gotten a good deal at a fair price. Our most recent vehicle was a 2009 G6 that have had for over a year now. The salesman, Mark Broughmann, went out of his way to help secure a deal for us. We were very appreciative of that and the finance dept. to secure the best financing at a time when we were having some difficulty. They were wonderful! The service dept is also excellent and courteous. I highly recommend Gary Lang. More

My experience was very positive. No complaints or regrets. We purchased 6 Caddilacs - - 5 DTS' and one CTS since the year 2003. All cars were always serviced by The Gary Lang Auto Group and neve regrets. We purchased 6 Caddilacs - - 5 DTS' and one CTS since the year 2003. All cars were always serviced by The Gary Lang Auto Group and never had any complaints about service or the Service Consultants. Tony Feucht was always the person that I chose to deal with purchasing another Cadillac car. More

We have purchased two vehicles at Gary Lang Auto Group where mark has been our salesmen. He was extremely accommodating. He understood our needs and desires and worked with us to find the right vehicle at where mark has been our salesmen. He was extremely accommodating. He understood our needs and desires and worked with us to find the right vehicle at a vary good price. Mark has also kept in touch to make sure we continue to be satisfied with our vehicles and the dealership's services overall. We have purchased vehicles from Gary Lang prior to our current two and to us Gary Lang Auto Group was OK but no better than some other area dealers - Mark has made a difference and I suspect as long as he is their we will continue to be Loyal Customers rather than competitive customers. More

The service department at Gary Lang dealership were very helpful, friendly, and knowledgeable. They greated me promptly. A porter gave me a ride to work and picked me up after work at the time I requested. helpful, friendly, and knowledgeable. They greated me promptly. A porter gave me a ride to work and picked me up after work at the time I requested. My car was ready and waiting when I returned to the dealer. I feel the service team does a great job, making sure my G8 Pontiac is taking care of properly. Sincerely, Wanda Johnson More