Castle Chevrolet GMC McHenry

We contacted Tony Feucht by email regarding the purchase of a 2012 Sorento. He was able to provide approximate figures prior to our appointment. Upon arrving at the dealership, we were treated like fa of a 2012 Sorento. He was able to provide approximate figures prior to our appointment. Upon arrving at the dealership, we were treated like family members and all worry about the adverse saleman/purchaser were removed immediately. Tony took us for a test drive, explained every option in detail, showed us how everything worked, and let both my wife and myself test drive the car. There was no pressure and we were given his total undivided attention at all times. Since we had stated that we were very interested in the AWD due to snow, he purposely found places where there was hard-packed snow and ice so the AWD could be demonstrated, which he did several times. My wife had never used bluetooth car connection. Tony took the time to demonstrate this using her phone. She was very suprised by this option. Thoughout the buying process, we were treated with such professionalism and honesty that Tony made this buying experience a pleasure. WE HIGHLY RECOMMEND THAT IF YOU ARE LOOKING TO BUY A CAR, SEE TONY FUECHT. YOU WILL NOT BE DISAPPOINTED IN WORKING WITH HIM. OUR EXPERIENCE WAS THE MOST PLEASURABLE CAR BUY EXPERIENCE EVER!!!!!!!! More

I took a transmission problem that Biggers Mitsubishi in Elgin could not or did not want to fix. I explained the service history and problems experienced to Service manager Adam Loresch. He had his techni Elgin could not or did not want to fix. I explained the service history and problems experienced to Service manager Adam Loresch. He had his technician inspect the transmission and ended up putting a new Transmission in under warranty at 100,750 miles. The trans problems started at 91,000 miles with Biggers Mitsubishi. Thank You Adam and Danny for fixing the car right the first time!! I appreciate it! Great Job Gary Lang Mitsubishi! More

I can't say enough good things about purchasing my Kia from Gary Lang. They were exceptionally friendly and courteous. They made sure we were completely satisfied with the vehicle we purchased and kept from Gary Lang. They were exceptionally friendly and courteous. They made sure we were completely satisfied with the vehicle we purchased and kept all of their promises. I would highly recommend them. More

Gary Lang was a very clean dealership with courteous staff that demonstrated knowledge of their profession and inventory. Our salesman did an excellent job of allowing us, the customers, to ask questio staff that demonstrated knowledge of their profession and inventory. Our salesman did an excellent job of allowing us, the customers, to ask questions and to view the vehicle to our satisfaction before purchasing the vehicle. Once the decisions to purchase the vehicle was made, the finance staff worked efficiently to make the purchase process quick so that we could be driving our car right away. More

Chris delivered the best service experience I have ever had at any dealership min my 40 years of driving. I appeared without an appointment and gave him a difficult engine valve problem and a need to have had at any dealership min my 40 years of driving. I appeared without an appointment and gave him a difficult engine valve problem and a need to have the truck back the same day. He exceeded my expectations on every level.The job was done well, right, and the same day. He is a role model for anyone facing customers with service issues and a concern that all dealer service is poor. He changed my miind and my attitude. Jim Winter Highly Satisfied Gary Lang truck owner More

OTHER DEALERS SHOULD TAKE AS AN EXAMPLE THIS DEALERSHIP AND FOLLOW CANNOT GET BETTER THAN THIS WHEN WE SAY FLAWLESS THIS WORD REALLY DOES NOT DO JUSTICE BUT I DONT HAVE ANYTHING BETTER TO PUT ABSOL AND FOLLOW CANNOT GET BETTER THAN THIS WHEN WE SAY FLAWLESS THIS WORD REALLY DOES NOT DO JUSTICE BUT I DONT HAVE ANYTHING BETTER TO PUT ABSOLUTELY EXTRA ORDINARY DEALERS OUT THERE CALL THEM AND ASK THEIR SECRET More

I have purchased 3 vehicles from Gary Lang since 2005--my siter and brother-in-law have been dealing with them for quite a while. I like everything about the dealership from the sales personnal to all the o siter and brother-in-law have been dealing with them for quite a while. I like everything about the dealership from the sales personnal to all the other employees. I will not take my car anywhere else--even for service--which should say a lot about the dealership since I live approximately 70 miles away from it. More

I have been coming to Gary Lang since the purchase of my 2002 Pontiac Grand Prix GTP and have been working with J R Arnold for nearly that long. J R always goes out of his way to make sure his customer is 2002 Pontiac Grand Prix GTP and have been working with J R Arnold for nearly that long. J R always goes out of his way to make sure his customer is fully satisfied and I will continue to work with him as the years pass. ~Dave More

I have given the ratings that I did because these people make you feel welcome and go the extra mile to make sure the job is done correctly and there are no suprise's to ruin my day.I recently called Mike a make you feel welcome and go the extra mile to make sure the job is done correctly and there are no suprise's to ruin my day.I recently called Mike as my wifes heater would not blow air.It was a very cold day and I know these people had to be busy.I fully expected that we would have to leave the suburban there to be repaired.Mike drove the truck back to the mechanic"s area and in less than 30 minutes it was done and my wife was on her way. I bought a new chevy 2500 H.D.truck from Gary Lang.I like the truck very much,but it was one of those vehicles that just had squeeks and rattles that would come and go.There was nothing major wrong with the truck, but it was driving me crazy.I felt like a fool bringing it in,but I was always made to feel welcome and they where determind to get it fixed.Mike would write it up and Matt would tear into it.They both went together and test drove it.Long story short I don't have any sqeeks or rattles. The whole system works great and I wrote Gary Lang a short note telling him how happy I was.I don't know if he ever received it but his staff deserve a pat on the back.Would I recommend them? Yes you bet and I did send a friend in and he bought a truck from them. More

The Service and Sales team at Gary Lang is the "Best of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of a of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of all. I consider them my extended family. I spend more time at Gary Lang then most, reason? because of the treatment I receive while I am there. No pressure, no stress, no attitudes, just people who are professionals at what they do and are the best at what they do. Gary has the easiest ownership job in the world with this staff, honestly. Gary--please do not change a thing. Sign them all to long term contracts. I have bought 10 cars from G.L. in the past 5 years and will never buy or service a car from anyone outside the G.L. family, period!! Keith Dallmann More