Castle Chevrolet GMC McHenry

Chris delivered the best service experience I have ever had at any dealership min my 40 years of driving. I appeared without an appointment and gave him a difficult engine valve problem and a need to have had at any dealership min my 40 years of driving. I appeared without an appointment and gave him a difficult engine valve problem and a need to have the truck back the same day. He exceeded my expectations on every level.The job was done well, right, and the same day. He is a role model for anyone facing customers with service issues and a concern that all dealer service is poor. He changed my miind and my attitude. Jim Winter Highly Satisfied Gary Lang truck owner More

OTHER DEALERS SHOULD TAKE AS AN EXAMPLE THIS DEALERSHIP AND FOLLOW CANNOT GET BETTER THAN THIS WHEN WE SAY FLAWLESS THIS WORD REALLY DOES NOT DO JUSTICE BUT I DONT HAVE ANYTHING BETTER TO PUT ABSOL AND FOLLOW CANNOT GET BETTER THAN THIS WHEN WE SAY FLAWLESS THIS WORD REALLY DOES NOT DO JUSTICE BUT I DONT HAVE ANYTHING BETTER TO PUT ABSOLUTELY EXTRA ORDINARY DEALERS OUT THERE CALL THEM AND ASK THEIR SECRET More

I have purchased 3 vehicles from Gary Lang since 2005--my siter and brother-in-law have been dealing with them for quite a while. I like everything about the dealership from the sales personnal to all the o siter and brother-in-law have been dealing with them for quite a while. I like everything about the dealership from the sales personnal to all the other employees. I will not take my car anywhere else--even for service--which should say a lot about the dealership since I live approximately 70 miles away from it. More

I have been coming to Gary Lang since the purchase of my 2002 Pontiac Grand Prix GTP and have been working with J R Arnold for nearly that long. J R always goes out of his way to make sure his customer is 2002 Pontiac Grand Prix GTP and have been working with J R Arnold for nearly that long. J R always goes out of his way to make sure his customer is fully satisfied and I will continue to work with him as the years pass. ~Dave More

I have given the ratings that I did because these people make you feel welcome and go the extra mile to make sure the job is done correctly and there are no suprise's to ruin my day.I recently called Mike a make you feel welcome and go the extra mile to make sure the job is done correctly and there are no suprise's to ruin my day.I recently called Mike as my wifes heater would not blow air.It was a very cold day and I know these people had to be busy.I fully expected that we would have to leave the suburban there to be repaired.Mike drove the truck back to the mechanic"s area and in less than 30 minutes it was done and my wife was on her way. I bought a new chevy 2500 H.D.truck from Gary Lang.I like the truck very much,but it was one of those vehicles that just had squeeks and rattles that would come and go.There was nothing major wrong with the truck, but it was driving me crazy.I felt like a fool bringing it in,but I was always made to feel welcome and they where determind to get it fixed.Mike would write it up and Matt would tear into it.They both went together and test drove it.Long story short I don't have any sqeeks or rattles. The whole system works great and I wrote Gary Lang a short note telling him how happy I was.I don't know if he ever received it but his staff deserve a pat on the back.Would I recommend them? Yes you bet and I did send a friend in and he bought a truck from them. More

The Service and Sales team at Gary Lang is the "Best of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of a of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of all. I consider them my extended family. I spend more time at Gary Lang then most, reason? because of the treatment I receive while I am there. No pressure, no stress, no attitudes, just people who are professionals at what they do and are the best at what they do. Gary has the easiest ownership job in the world with this staff, honestly. Gary--please do not change a thing. Sign them all to long term contracts. I have bought 10 cars from G.L. in the past 5 years and will never buy or service a car from anyone outside the G.L. family, period!! Keith Dallmann More

Brad Ford was very friendly and professional. He answerer all my questions. He made sure I understood the answers to my questions. He was very patient with me and all the questions I had for him. He made buy all my questions. He made sure I understood the answers to my questions. He was very patient with me and all the questions I had for him. He made buying a new car easy.I had a wonderful expierence. I will be recommending him to all my friends and family. Thank you. More

I have purchased multiple vehicles thru Tony Feucht and have only had positive experience each time. I would highly recommend this professional person to anyone that is interested in purchasing not only n have only had positive experience each time. I would highly recommend this professional person to anyone that is interested in purchasing not only new but used as well. I have referred many people to Gary Lang, Tony Feucht for vehicle purchases and all have been extremely satisfied. This dealership also has a top caliber service staff that really knows what they are doing and keep the customer informed throughout the whole process and experience. I would tell anyone that they should visit the dealership and give them a chance, as I have been a faithful return customer for the past 15 plus years. Adam and JR in service are highly recommended for your service concerns, they will make sure you are satisfied and that all your questions are answered. Keep up the great work and customer satisfaction. Way to go Gary Lang Team. More

I have been going to JR Arnold in service at Gary Lang for over 5+ years now and I highly recommend him and the Gary Lang Service department to anyone requiring service. They have consistently taken care for over 5+ years now and I highly recommend him and the Gary Lang Service department to anyone requiring service. They have consistently taken care of any service requirements in a quick and professional manner. JR just makes it easy. More

We are new to Illinois and needed a car. My husband is a big fan of Kia's so we visited Gary Lang and worked with Jeff Lang to buy a Kia Sorento. Being from Upstate New York we were very impressed with the big fan of Kia's so we visited Gary Lang and worked with Jeff Lang to buy a Kia Sorento. Being from Upstate New York we were very impressed with the way Jeff Lang took care of us. He and Kia made us feel like 'family'. We left Kia with a real good feeling. Since we had bought the Kia Sorento we have taken it in for Service and have always worked with Chris Scholer who is very knowledgable and friendly and always gives us a straight answer when needed. We had trouble with the passenger airbag; so our dealings with Gary Lang Kia surpassed our expectations when a person has "car troubles". We would buy a Kia from them again when we are in the market to do so. More