Castle Chevrolet GMC McHenry

My husband and I can not say enough good things about Ryan Kranz at Gary Lang. He went above and beyond to help us purchase a car we wanted. We had been shopping for about four months and stopped at ei Ryan Kranz at Gary Lang. He went above and beyond to help us purchase a car we wanted. We had been shopping for about four months and stopped at eight different dealerships before meeting Ryan. He is friendly, knowledgeable and a pleasure to work with. Had us drive several different brands and models. We bought a 2014 Subaru Outback. We are both very satisfied with the car. The entire process at Gary Lang's went off without a hitch. The paper work and financing was not a hassle. I had wanted to come back on Monday and just leave the deposit on Saturday as it was our grand daughter's birthday dinner. However, my husband and our son agreed we would not be long. Had everything completed and home by noon. We went back on Monday. Ryan went over everything in the car. There's a lot!!! He has the patience of a saint. The service department is very clean (Started raining, so Ryan put the cars in the shop.) Everyone we talked to was very nice to be around. We feel very confident in recommending Gary Lang as a great place to buy a car. Look forward to having them take care of any service we may need. Linda S. More

Friendliness = 5 : Reason : Joe D, Ryan K, Georgeann E & Robert all demonstrated exceptional customer service skills and went the extra step to make sure I was taken care in the deal making process. Cu & Robert all demonstrated exceptional customer service skills and went the extra step to make sure I was taken care in the deal making process. Customer Service = 5 : Reason : Similar to friendliness the team I worked with took the steps needed to cover my needs and find the vehicle in a timely manner. I did have to wait a bit on my first visit due to apparent short staffing in the show room early on a Friday evening, but it was not an extreme wait. Quality of Work = 4 : There was a deposit I provided to hold the vehicle that was not addressed until I called about it several days after I picked up the vehicle. It was addressed quickly after I raised the issue, but I feel it should have been covered. Price = 3 : it was base MSRP with a small reduction deal and 2.9% financing for 60 months so nothing special Overall = 4 : for the reasons noted above More

My husband & I had a great experience & would highly recommend you talk to Joe Dicks if you are looking for a new car (We bought a Subaru Outback). There was no pressure what so ever and he was highly recommend you talk to Joe Dicks if you are looking for a new car (We bought a Subaru Outback). There was no pressure what so ever and he was so knowledgeable about all the models we were interested in. We have never had such a pleasurable experience with a car salesman! More

Wasn't really looking to buy a car this past weekend, but then I met George Bell at Gary Lang. He was friendly, courteous and really listened to what I was looking for in a car. I have never owned a Sub but then I met George Bell at Gary Lang. He was friendly, courteous and really listened to what I was looking for in a car. I have never owned a Subaru before and wanted just to take it out for a test drive. It was his explanation of all the car's safety features and how the car was designed and built that really influenced my decision to buy the car. He was extremely knowledgable about the car and took the extra time to explain to me in detail, the features of the car even though the dealership was about to close. If you are looking to buy a car, stop by at Gary Lang dealership in McHenry and ask for George. You will be greeted with a smile, and his professional courtesy, not some pushy salesman. You will not be sorry. More

After having issues purchasing a vehicle locally here in St.Louis, we found their dealership and the car we wanted on Autotrader. After using their very useful finance calculator on their website, we made a St.Louis, we found their dealership and the car we wanted on Autotrader. After using their very useful finance calculator on their website, we made an inquiry about the vehicle. After applying on their site, we received a phone call within the hour from Adam, who helped finalize the details and take the down payment on the car all before we left to get it. After driving to the dealership, we were able to test drive the vehicle on a very well planed route and were able to sign all of the paperwork and drive off in our new vehicle in less than an hour including the test drive and would highly recommend Adam and Gary Lang to friends More

I have bought several cars from this dealership and recently went to upgrade my current vehicle. George came right out and began helping us. He was very friendly and right away made me feel comfortable recently went to upgrade my current vehicle. George came right out and began helping us. He was very friendly and right away made me feel comfortable. I had many questions about the car and financing. George had all the answers, was very accommodating and took his time with me. I did end up leaving the dealership with a new car and I am so pleased! George took great care of me and I will most definitely be going back there to work with him when the time comes for me to get another car. I highly recommend him and his team to anybody looking to get a new or used vehicle. More

I was interested in the Forester and wanted to check it out. When I walked into the showroom I was greeted by Leo and 3 hours later walked out a proud owner of a new Forester! Leo is very personable and kn out. When I walked into the showroom I was greeted by Leo and 3 hours later walked out a proud owner of a new Forester! Leo is very personable and knowledgeable. I actually enjoyed the whole process. We have bought 5 cars from Gary Lang and have always found the dealership to be very pleasant to work with. Leo was great to work with and I will definitely recommend him to anyone looking to buy! More

My brother recommended Josh since he bought two new Kia's for himself and his wife. Josh was very enthusiastic on every level, friendliness, great customer service,and overall knowledge of the vehicle Kia's for himself and his wife. Josh was very enthusiastic on every level, friendliness, great customer service,and overall knowledge of the vehicle. He also worked very hard on the pricing of the car to apply any discount or rebate possible. He made the buying process very simple and smooth. I would definitely buy another new car from him again in the future and would recommend him to family and friends. More

I was in the market for an outback. Ryan Kranz took me through the whole car thoroughly to show me all the features especially for safety. He was wonderful through the deal negotiation explaining each ste through the whole car thoroughly to show me all the features especially for safety. He was wonderful through the deal negotiation explaining each step. I purchased the car. He then showed me every feature and how to set it up. I left the dealership knowing how to use my new vehicle without having to spend hours pouring over the manual on how to set up basic features. He was friendly and informative but never pushy. He introduced me to the service manager and explained hoe the ongoing service processfor the car would be done. I would highly recommend this dealership. They wanted to sell me a car but they also seem to want to keep me as a customer. More

Joe is welcoming and eager to meet the car buying needs of anyone who comes in the showroom. He listens to what you are looking for, and helps you identify the thing you want, but can't quite define. He wo of anyone who comes in the showroom. He listens to what you are looking for, and helps you identify the thing you want, but can't quite define. He works well with the other Gary Lang associates in Finance and Service to ensure that your car buying and car owning experience is a great one. More