Castle Chevrolet GMC McHenry

Mr Product Knowledge After a horrible visit at Ray Chevrolet where the sales staff knew nothing about the Chevy Impala and are simply rude I was very happy to find Kyle Iv After a horrible visit at Ray Chevrolet where the sales staff knew nothing about the Chevy Impala and are simply rude I was very happy to find Kyle Iverson at Gary Lang Auto. Kyle was obviously well versed, polite and even though he told me he was new he knew everything about the Impala. I had intended to only gather info and purchase next week. He answered every question, showed me the car and I enjoyed a test drive. When we returned from driving he asked if I would be making the decision today and I surprised myself when I said if the numbers were right. He admitted he wasn't the best at calculating payments but that he had a manager Dion that was and he asked for his assistance. Within 5 minutes his manager and I cut a deal based on the quote I had from Ray Chevrolet and the deal was done. I drove away in my new Chevy and I could not be happier. More

Awesome We live near Mchenry and this our fifth vehicle from Gary lang. We love out new Cts and love the service that we we're provided. The sales manager Rya We live near Mchenry and this our fifth vehicle from Gary lang. We love out new Cts and love the service that we we're provided. The sales manager Ryan and Dion made out process painless. The finance manger Derek Marquez rocks as he made the delivery process quick and fun. Definitely recommend Gary Lang auto to all our friends More

Fast, easy, pleasant experience. Kai was willing to listen to our requirements. Not alot of sale people listen, but only talk. Kai was friendly, attentative. Nice gent. Thanks Kai Kai was willing to listen to our requirements. Not alot of sale people listen, but only talk. Kai was friendly, attentative. Nice gent. Thanks Kai for a pleasant experience. More

Excellent buying experience Great staff, very knowledgable and willing to work at getting you the best deal possible. Wouldn't think about going anywhere else. Definitely recom Great staff, very knowledgable and willing to work at getting you the best deal possible. Wouldn't think about going anywhere else. Definitely recommend giving them a chance to earn your business. More

A breath of fresh air After more than a week of getting sindled and screwed around by other dealers in the area, I went to Gary Lang and worked with Carlos. In less than h After more than a week of getting sindled and screwed around by other dealers in the area, I went to Gary Lang and worked with Carlos. In less than half an hour he got me the EXACT car I wanted at the price I needed. No haggling or lying. Even though he didn't have the exact car I wanted on the lot, he is me my new Sonic in a hard to find color in less than 24 hours when other dealers in the area quoted me a week or to get it, and wanted to charge me Thousands More. He is also getting the car equipped with all the features I wanted, some of which other dealers told me weren't even available on the car. Carlos' honest and friendly demenor have gained a customer for life. Gary Lang and Carlos literally saved me thousands of dollars and hours of time and stress. I wish I had known to come here sooner. I spent a week of being stressed out and missing dinners for nothing. Everyone at the dealer has been friendly and considerate of my time and budget. I hope to enjoy my car for years to come, but when the time does come to buy again, I will be back! More

New Car Purchase I came across this dealership through a initial car search for auto lots in Chicago. I knew that I wanted to purchase a 2014 Kia Cadenza. I initially I came across this dealership through a initial car search for auto lots in Chicago. I knew that I wanted to purchase a 2014 Kia Cadenza. I initially received an approval within minutes. From there I began to have correspondence with the receptionist who informed me of my salesman.. Nelson . Nelson sent emails and phone calls back and forth for a few days and then had me speak with Ed. I decided to go for it and drive to Illinois on Sat. From the moment I drove on the lot, I was greeted smiles by salesmen and women with respect. There facility was very inviting, upscale technology, well maintained and provided free beverages. I am very much thankful for the customer service that they all provided whether I was their customer or not. I was there for more hours that I intended but some of it was due to me looking at other cars. But once I decided on the Kia, things began to run rather quickly. They also served us lunch while we waited for the paperwork and detailing to take place. Ed the finance dept. helped to work out a deal I was comfortable with and Ozzie helped to finalize all paperwork and offer background information on the warranty. I want to Thank them for such a great experience with purchasing a new car. I got the car I wanted, with a decent price and I just love it!! I will most definitely purchase from them again. Thanks again to the Team at Gary Lang Auto More

The comfort of buying a new car at Gary Lang Smiles & a friendly welcome at the door made us feel good. Our sales person, Brian Palenshus went beyond what we expected for service. He answered Smiles & a friendly welcome at the door made us feel good. Our sales person, Brian Palenshus went beyond what we expected for service. He answered all our questions and was very pleasant and efficient to work with. A big thank you to Jake Lee for his help on the technology of the car. We will share our experience with all our friends and neighbors! Gary Lang made us feel special! More

Horrible experience. I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price if I came in. I was coming this way for Easter and so I drove the extra hour and checked it out. I spoke with Leo, or something like that, and he was very nonchalant and in no way personable. Long story short, they did not come down a dollar from what they told me on the phone a few days prior. The Manager refused to come speak with me as well. I ended up taking the car anyways, as I had limited time and I could not find this car anywhere near me. Leo insisted the price was fair because the Carfax was just fantastic. However, the transmission went out 6 month later. Thank god I paid for the warranty. Just an FYI, this was a year ago, so I'm much more reserved then before. A few months after I bought the car, I called about getting an oil change. They told me there was a special so again I drove the hour to get a good price only to be told that it was a GM deal, not a subaru deal, when I got there. They're absolutely classless and will harass you on the phone like they did with my friend, if you show any interest in buying a new car. All dealerships are shady, but this was just pathetic, from the phone associates to the managers and the service center. More

Like the new car not the time it took to get it My husband and I wish the whole car buying process could have taken less time considering we were the only people purchasing a vehicle. We arrived on My husband and I wish the whole car buying process could have taken less time considering we were the only people purchasing a vehicle. We arrived on a Friday evening and were the only people in there purchasing a new car. I typically buy a new car every 3 years so I am not new to the game. Understandably Marcus needed to deal with his sales manager but Marcus and the sales manager knew what we wanted and what we wanted to pay (which they met after 3 hours of going back and forth). The facility is massive, the staff is very friendly, and Derek who had our financing paperwork was more than speedy in getting us out the door. More

USED AUTO WAS HAPPY TO FIND THAT THERE WAS A CAR FAX THAT WOULD TELL HISTORY ON AUTO.ALSO THE CHEVY WAS VERY CLEAN INSIDE/AND OUT. WAS HAPPY TO FIND THAT THERE WAS A CAR FAX THAT WOULD TELL HISTORY ON AUTO.ALSO THE CHEVY WAS VERY CLEAN INSIDE/AND OUT. More