Castle Chevrolet GMC McHenry

A breath of fresh air After more than a week of getting sindled and screwed around by other dealers in the area, I went to Gary Lang and worked with Carlos. In less than h After more than a week of getting sindled and screwed around by other dealers in the area, I went to Gary Lang and worked with Carlos. In less than half an hour he got me the EXACT car I wanted at the price I needed. No haggling or lying. Even though he didn't have the exact car I wanted on the lot, he is me my new Sonic in a hard to find color in less than 24 hours when other dealers in the area quoted me a week or to get it, and wanted to charge me Thousands More. He is also getting the car equipped with all the features I wanted, some of which other dealers told me weren't even available on the car. Carlos' honest and friendly demenor have gained a customer for life. Gary Lang and Carlos literally saved me thousands of dollars and hours of time and stress. I wish I had known to come here sooner. I spent a week of being stressed out and missing dinners for nothing. Everyone at the dealer has been friendly and considerate of my time and budget. I hope to enjoy my car for years to come, but when the time does come to buy again, I will be back! More

New Car Purchase I came across this dealership through a initial car search for auto lots in Chicago. I knew that I wanted to purchase a 2014 Kia Cadenza. I initially I came across this dealership through a initial car search for auto lots in Chicago. I knew that I wanted to purchase a 2014 Kia Cadenza. I initially received an approval within minutes. From there I began to have correspondence with the receptionist who informed me of my salesman.. Nelson . Nelson sent emails and phone calls back and forth for a few days and then had me speak with Ed. I decided to go for it and drive to Illinois on Sat. From the moment I drove on the lot, I was greeted smiles by salesmen and women with respect. There facility was very inviting, upscale technology, well maintained and provided free beverages. I am very much thankful for the customer service that they all provided whether I was their customer or not. I was there for more hours that I intended but some of it was due to me looking at other cars. But once I decided on the Kia, things began to run rather quickly. They also served us lunch while we waited for the paperwork and detailing to take place. Ed the finance dept. helped to work out a deal I was comfortable with and Ozzie helped to finalize all paperwork and offer background information on the warranty. I want to Thank them for such a great experience with purchasing a new car. I got the car I wanted, with a decent price and I just love it!! I will most definitely purchase from them again. Thanks again to the Team at Gary Lang Auto More

The comfort of buying a new car at Gary Lang Smiles & a friendly welcome at the door made us feel good. Our sales person, Brian Palenshus went beyond what we expected for service. He answered Smiles & a friendly welcome at the door made us feel good. Our sales person, Brian Palenshus went beyond what we expected for service. He answered all our questions and was very pleasant and efficient to work with. A big thank you to Jake Lee for his help on the technology of the car. We will share our experience with all our friends and neighbors! Gary Lang made us feel special! More

Horrible experience. I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price I called this dealership from St. Louis asking about price. They told me a price and INSISTED the manager was very willing to come down on the price if I came in. I was coming this way for Easter and so I drove the extra hour and checked it out. I spoke with Leo, or something like that, and he was very nonchalant and in no way personable. Long story short, they did not come down a dollar from what they told me on the phone a few days prior. The Manager refused to come speak with me as well. I ended up taking the car anyways, as I had limited time and I could not find this car anywhere near me. Leo insisted the price was fair because the Carfax was just fantastic. However, the transmission went out 6 month later. Thank god I paid for the warranty. Just an FYI, this was a year ago, so I'm much more reserved then before. A few months after I bought the car, I called about getting an oil change. They told me there was a special so again I drove the hour to get a good price only to be told that it was a GM deal, not a subaru deal, when I got there. They're absolutely classless and will harass you on the phone like they did with my friend, if you show any interest in buying a new car. All dealerships are shady, but this was just pathetic, from the phone associates to the managers and the service center. More

Like the new car not the time it took to get it My husband and I wish the whole car buying process could have taken less time considering we were the only people purchasing a vehicle. We arrived on My husband and I wish the whole car buying process could have taken less time considering we were the only people purchasing a vehicle. We arrived on a Friday evening and were the only people in there purchasing a new car. I typically buy a new car every 3 years so I am not new to the game. Understandably Marcus needed to deal with his sales manager but Marcus and the sales manager knew what we wanted and what we wanted to pay (which they met after 3 hours of going back and forth). The facility is massive, the staff is very friendly, and Derek who had our financing paperwork was more than speedy in getting us out the door. More

USED AUTO WAS HAPPY TO FIND THAT THERE WAS A CAR FAX THAT WOULD TELL HISTORY ON AUTO.ALSO THE CHEVY WAS VERY CLEAN INSIDE/AND OUT. WAS HAPPY TO FIND THAT THERE WAS A CAR FAX THAT WOULD TELL HISTORY ON AUTO.ALSO THE CHEVY WAS VERY CLEAN INSIDE/AND OUT. More

New Vehicle Purchase I bought my last truck from Gary Lang in 2005 and the experience was good. I just bought a new 2014 vehicle from them and once again no problems. Sa I bought my last truck from Gary Lang in 2005 and the experience was good. I just bought a new 2014 vehicle from them and once again no problems. Salesman Marcus Jones and Sales Manager Dion Fain did a good job making the transaction happen. I do recommend this dealership to others. More

Best car buying experience I have ever had. I will be returning when it's time for a new car. Everything from the purchase to the final signature went very smooth. I will be returning when it's time for a new car. Everything from the purchase to the final signature went very smooth. More

This review is really all towards David Barndt. My husband, father and I went in on Saturday 3/15 and did not have the best experience with a different sales man. Went back today, Monday 3/17 and left husband, father and I went in on Saturday 3/15 and did not have the best experience with a different sales man. Went back today, Monday 3/17 and left because it became even worse! David called the manager because he over heard raised voices. Thus now David got the sale tonight. So all the "marked greats" are because of David Barndt. P.S. the bad experience came from Chris More