Castle Chevrolet GMC McHenry

GUESS THEY DIDN'T WANT MY BUSINESS. WOULD NOT RECOMMEND! I had pre ordered a 2015 WRX, but Nelson Garcia was able to get me a better deal through Gary Lang Subaru. I cancelled my pre order, and was working w I had pre ordered a 2015 WRX, but Nelson Garcia was able to get me a better deal through Gary Lang Subaru. I cancelled my pre order, and was working with Nelson regarding pricing for a few options. He was supposed to get back to me, but I didn't hear from him in a week's time. He said his manager was the only person who could get him pricing and that he was on vacation. It seems highly unlikely that only one manager would be able to price options for a vehicle. After the week had passed, I tried constantly to get in touch with Nelson via phone, as well as email, but he never got back to me.... I called the dealership again and spoke with another salesman, Joe. He got me in contact with their manager, Ed Lowitzki, but instead of Ed speaking with me directly, he had Joe speak to me on his behalf. I told Joe that I was ready to order my vehicle that day, and would put down a deposit as long as someone would get back to me. As a manager, I would think Ed would want to speak with me, especially since I was ready to move forward with my order that day. I didn't hear back from Ed or Nelson for a few days, so I reached out to Ed. He told me that he would get back to me with my financing numbers, but he never did. I called him and left him a voice mail stating that I would give them one more opportunity to keep my business, but no one called back. In the end, I ended up going back to my original salesman, and put down a deposit for the same vehicle I had cancelled a month back. I would/will NEVER recommend Gary Lang, not just Subaru, but Gary Lang as a whole dealership to anyone. Their lack of communication, and overall professionalism was greatly unacceptable. More

Making Dreams Possible If you have a dream car, and Gary Lang sells it, they will do everything possible to get you in that vehicle. Even if you don't think you can qualify, If you have a dream car, and Gary Lang sells it, they will do everything possible to get you in that vehicle. Even if you don't think you can qualify, give them a chance and they will find a way! I've bought three cars there, and in each instance they found a way to fulfill my ridiculous demands. Try them out, you won't be disappointed! More

It was an extremely happy expierence I brought in my 2005 Aveo for an oil change and left with a lot more. The staff were extremely helpful, very professional, had a wealth of knowled I brought in my 2005 Aveo for an oil change and left with a lot more. The staff were extremely helpful, very professional, had a wealth of knowledge and willing to provide answers and explain questions I had regarding a future automobile purchase. While waiting for the service to be completed, they took the time provide pros and cons regarding my questions and provided additional areas I did not even think about. In effect they provided the knowledge for me to be able to conclude which car to purchase in the future-- a KIA. T J Collins and Jamie Edwards (Service Dept) should be given a pat on their backs and promoted to salesmen. It was an extremely happy expierence with the service and additional information I received. Ben Gondek More

Best Car Buying Experience Of My Life! I have been having a very hard time getting someone to find me financing to purchase a used vehicle. I was immediately impressed by the fact that I wa I have been having a very hard time getting someone to find me financing to purchase a used vehicle. I was immediately impressed by the fact that I was never told "NO" at any time during my visit to Gary Lang. Sales person Pam Zimansky. took a great interest in making sure I purchased a vehicle that I was happy with, that included everything I wanted. Everyone from the person in finance to the tech who showed me how to program and use the features in my car were very friendly and helpful and I could tell they wanted me to have the very best car buying experience possible. If you have iffy credit and you want to find someone who can get you into a decent car, go see Pam at Gary Lang! More

A new meaning to car shopping I was not looking forward to car shopping, my past experiences hadn't being so great. My friend referred me to Nelson Garcia at Gary Lang. It was a ne I was not looking forward to car shopping, my past experiences hadn't being so great. My friend referred me to Nelson Garcia at Gary Lang. It was a new experience for sure. Nelson was laid back and didn't pressure me into buying a car. Nelson was very knowledgeable and honest. I Decided to buy a new Kia Sorento. Nelson worked hard to get me a deal I was comfortable with. Definitely made my car buying experience pleasant. More