Back

Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
Contact Dealership

1107 State Rte 31

McHenry, IL

60050

Directions

By Type

Showing 2,573 reviews

July 17, 2015

60,000 mile maintenance As usual, Dale takes great care of my needs and was quick to get me a loaner car when the service was going to take longer than expected. I appreciat More

by b_heldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Jul 21, 2015 -

Castle Chevrolet GMC McHenry responded

We appreciate you taking the time to give us this feedback. The Gary Lang Service Team!

July 08, 2015

Entire staff is courteous and helpful. This is the second car we purchased from Joshua. He always goes above and beyond to ensure we are satisfied. Even though we purchased on a busy day, h More

by snoopy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Somers, Jon Trotman
Jul 11, 2015 -

Castle Chevrolet GMC McHenry responded

We love repeat customers! Thanks for trusting Joshua to assist you a second time. We hope your new vehicle treats you well for many miles to come. Jon Trotman General Sales Manager

July 08, 2015

oil change the service did a great job and willing do in the last min, the price is fair.. will come back with the A/C problems and dont know why does not work.. More

by aussie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gorr
Jul 11, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for taking time to provide us with your feedback... Please give us the opportunity to take care of the Air Conditioning. Thanks Again - The Gary Lang Import Service Crew!

July 07, 2015

Rude staff- unprofessional Worst experience buying new car- staff very rude. Got same car- (provided all documents needed) from another dealer. Staff is unprofessional. Blame cu More

by dashy 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
July 06, 2015

Recommended Service calls have been very good so far. Service appointments ;have been very good. The service specialist I had the last time, LLoyd Tanner, was the most courteous person I have had at the d More

by SACMEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lloyd Tanner
Jul 11, 2015 -

Castle Chevrolet GMC McHenry responded

First thanks for the great feedback for our Service department. As far as the sales department I would offer to personally assist you! Thanks again - Jody Schutte General Manager

June 25, 2015

Service As usual Nancy was friendly, efficient and at the top of her game! We have purchased several cars through this dealership, and continue to return More

by Silver15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie, Nancy Butler
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

Nancy has been on Team Gary Lang for nearly two decades - and we're proud to have her here. Thanks for taking the time to give her the kudos she deserves! GL

June 23, 2015

maintenance and repair Thanks Chris once again for the excellent service, reassuring me that my car was in good hands by taking me in the back to show me what needed to be d More

by Janis Rusher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Scholer
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

We really appreciate the feedback - We proud to have Chris on the Gary Lang Team. GL

June 22, 2015

Yukon Denali Service As usual, just the best service ever. I've got an early production 2015 Yukon Denali and there is always an update or two needed on a new model. You More

by Woody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dale Cado
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

We greatly appreciate your feedback. Thanks for taking the time to share this with us!

June 17, 2015

Routine maintenance As always, service was quick. Dale is friendly and provides excellent service. We purchased our car at this dealership and have been very satisfied b More

by MonGol
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Jun 18, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for taking the time to post this review - we greatly appreciate it.

June 16, 2015

Always 100% satisfied with my service there!! The entire service department is very friendly and tries their very best every time. I have never been unsatisfied with my service there and have alw More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Simonelli, Nancy Butler, Dale Cado , Chris Scholer
Jun 18, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for the perfect score - Our entire team looks forward to assisting you again.

...
236
...