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Castle Chevrolet GMC McHenry
McHenry, IL
2,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,573 reviews
August 28, 2015
A first rate operation! Dale Cado was very helpful, good sense of humor.; He was right on target with my needs and i think it was one of the better experiences I have had in Dale Cado was very helpful, good sense of humor.; He was right on target with my needs and i think it was one of the better experiences I have had in my nearly 80 years at dealerships. More
by bonzi
August 28, 2015
The best service manager and parts guy around Chris at Gary Lang is the best Service Manager. He always keeps me up to date on what is going on with my car. He also greets you like an old friend Chris at Gary Lang is the best Service Manager. He always keeps me up to date on what is going on with my car. He also greets you like an old friend. I love that. If you need parts call Brian in the parts department, he is as honest as they come. I will only take my vehicle to Gary Lang, my SUV is 12 years old and they keep it going. Thanks guys. More
by Fabat60
August 27, 2015
Just a $ to these people I'm not much in the games. That is unless it has to do with bags, basketball or baseball even football. When you play games with me pertaining to my I'm not much in the games. That is unless it has to do with bags, basketball or baseball even football. When you play games with me pertaining to my vehicle or finances that's a problem. Telling me my labor rate is one thing, I call you out on it and then you switch the labor and raise the price of the part, that's another problem. Then I find out the problem was never fixed. You say you'll take care of it. You take care of it by not charging me for another diagnostic fee? I'm sorry, but she should've never charge me in the first place for that second diagnostic since you never diagnosed it correctly the first time. It's common sense guys. One plus one does not equal two with you guys for some reason on occasion. Then when I ask you to confirm with me that you're sure your second diagnostic will fix the problem, you tell me you're not sure but are happy to charged me over $1000 to try to figure it out? Who do you think I am? Who do you think you are? You're supposed to be professional and your kind response was far from it. You didn't do anybody a favor. More
by Leafygreentree
August 22, 2015
Very friendly Took my car in for oil change .. Great job very professional the guy who took care of me was just awesome .plus they gave it a wash . Good deal Took my car in for oil change .. Great job very professional the guy who took care of me was just awesome .plus they gave it a wash . Good deal More
by Black pony
August 20, 2015
Hassle Free The entire process was pretty easy. We got a good price without worrying about what we missed. This is my third car from Gary Lang, and they seem The entire process was pretty easy. We got a good price without worrying about what we missed. This is my third car from Gary Lang, and they seem to be improving all the time. Both in sales and service. More
by Subaru Lover
Employees Worked With
Joe Dicks, Jon Trotman
August 18, 2015
Amazing Experience! After visiting a couple dealers who were not interested in helping us once they saw our credit, I contacted Pam Zimansky at Gary Lang. She was very he After visiting a couple dealers who were not interested in helping us once they saw our credit, I contacted Pam Zimansky at Gary Lang. She was very helpful and went above and beyond to help find us a great car. She really worked with our credit and our budget and got us financed for a fantastic car!! I would recommend Gary Lang and Pam to anyone looking for trustworthy dealership with reliable, reasonable vehicles. More
by teanjo
August 16, 2015
As Always, a Good Experience This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a very timely manner. More
by Otherpoe
August 15, 2015
Overall from the purchase and service They really worked with us to get a payment we could afford and the service team were prepared to answer all our warranty questions and offered to do They really worked with us to get a payment we could afford and the service team were prepared to answer all our warranty questions and offered to do a Pit Stop Service and wash our car while we were there. Very happy :) More
by Tina
Employees Worked With
Other Employees :
Robbie and can not remember service mans name, Bill Clark
August 15, 2015
service center I recently took my car in for repairs. Everyone was very helpful. The service manager was pleasant and had a good sense of humor. When I took my car i I recently took my car in for repairs. Everyone was very helpful. The service manager was pleasant and had a good sense of humor. When I took my car in they were able to look at it right away. They had my car back to me by the next day. I was very happy with the service I received. More
by hopeful
August 14, 2015
Service Visit I brought my '09 Pontiac Vibe in for an oil change and two recalls. I had an appointment, they took me early. They let me know how long the reca I brought my '09 Pontiac Vibe in for an oil change and two recalls. I had an appointment, they took me early. They let me know how long the recall issues would take to resolve, and were exactly right. The cost was what I was quoted online. The waiting area has two TV's, free coffee and vending. Couldn't be more pleased. Didn't know a dealer in the area worked like this. Also, they are active in the community by donating vehicles to fire departments and hosting a multi-chamber event each summer. More
by marcfeld
