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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,573 reviews

December 30, 2015

Stopped by to browse. My wife and I were just looking for a possible second vehicle. Nothing spectacular just affordable. I am not sure who selects used cars for Gary Lang, More

by Khollister46@yahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Espinosa
Dec 31, 2015 -

Castle Chevrolet GMC McHenry responded

Hi Khollister46@yahoo! Thank you for the great review and for the excellent compliments to our team and on our used car inventory. Our used car team truly appreciates your feedback. We're happy to hear Ricardo provided you and your wife with a positive car buying experience, and we look forward to seeing you again in the future!

December 29, 2015

Second time around it was a spur of the moment decision to do back to Gary Lang and look at a Kia Soul and we wanted to make sure that Chris Ims was our sales person aga More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ims
Dec 31, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for your continued patronage and for the great feedback on your experiences with Chris, Linda! We truly appreciate your continued loyalty to our dealership and to our sales and service teams. We look forward to future visits with you!

Dec 31, 2015 -

Castle Chevrolet GMC McHenry responded

We're so happy to hear that you continue to receive such excellent service, Linda! We're glad to know that Chris has ensured that each of your car buying experiences have been top notch, and has gone out of his way to make sure you're well accommodated. We look forward to seeing you again in the future! Regards, Gary Lang Auto Group

December 28, 2015

Great service, very professional My experience with this dealer was wonderful, the staff was very helpful and knowledgeable about everything that was asked. There was no pressure from More

by Patti H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Iversen, Nicole Schomer
Dec 29, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review, Patti! Our team is thankful we were able to offer you a no-pressure, helpful, and knowledgeable experience. We appreciate your recommendation, and hope to see you again soon!

December 27, 2015

New car purchase Great experience purchasing our new vehicle. Worked with Kyle and Nicole and Calvin!!! Very easy to work with. Extremely professional and willing to w More

by Nemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Iversen, Nicole Schomer
Dec 29, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback on our team, Nemo! We appreciate your review on our team. Thank you for choosing Gary Lang, we hope you stop by again!

December 25, 2015

bed cover purchase and installation Brought my truck in for the scheduled installation of a bed cover. The technician could not locate the purchased bed cover. When Nancy found out abo More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler
Dec 29, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for your positive review on your experience with Nancy! We appreciate your time to leave us some feedback and we're thankful you left a satisfied customer.

December 24, 2015

A great place to deal with I was able to keep my payment below $200 and the car was everything that my wife wanted. Your service dept replaced the missing key in no time. More

by havk1310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Marquez
Dec 29, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, havk1310! We're happy you and your wife had a great experience with our team in the purchase of your new vehicle. We hope you both stop by again in the future!

December 23, 2015

Traveled from OH to IL to buy a car at this dealership We found a car online...Problem? Me:Cleveland.....Car: McHenry, Illinois! Our car dealer, Leo is a great guy. He was patient & listened to what I cons More

by newcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lewitan
Dec 28, 2015 -

Castle Chevrolet GMC McHenry responded

We're so happy to hear that Leo made sure you had such a great experience, newcarowner! It's great to know that all of your needs were met, and that you ended up with a car that you truly wanted. We're glad that the trip was worthwhile for you, and we hope you're enjoying your new Forester! Regards, Gary Lang Auto Group

December 22, 2015

Car repair I have own my vehicle 16 months, always anytime I called in for an appointment it was quick fast in a hurry in and out at a very reasonable time..… At More

by Happyware.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service I am not sure, could you look up that person according to my service date.
Dec 23, 2015 -

Castle Chevrolet GMC McHenry responded

Hello Happyware! We're so glad to hear that you've had such excellent experiences with our service center since purchasing your vehicle. It's great to know that they're able to take care of you quickly and efficiently! We look forward to seeing you on your next service visit. Regards, Gary Lang Auto Group

December 15, 2015

Oil change I drove into the import service bays, and was met by a service writer at a Kia desk right in the lane. I found out that no appointment is needed an More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. Didn't know there would be a quiz later. Whoever was working the desk Monday 12/14/15,about 1:00pm
Dec 17, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback, Bill! We're happy to hear that you received quick service that you feel confident in. We're also glad you enjoyed the customer lounge! We look forward to seeing you again for any of your future automotive needs. Regards, Gary Lang Auto Group

December 09, 2015

fast and easy Traded in old and bought a new kia in 2 hours. Seem less from start to finish. Thanks Nicole and josh for the great job. More

by alec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Somers, Nicole Schomer
Dec 14, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Alec! We appreciate your time to share the experience you had with Nicole and Josh on the purchase of your new Kia. We hope you stop by again in the future.

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