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Castle Chevrolet GMC McHenry
McHenry, IL
2,582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,582 reviews
January 21, 2016
Top notch service The quality of customer care and service at Gary Lang never ceases to amaze me. I'm always kept well informed as far as the status of repair and proba The quality of customer care and service at Gary Lang never ceases to amaze me. I'm always kept well informed as far as the status of repair and probable cost. The facility is spotlessly clean, even on the worst of winter's days. More
by Robert4456
Employees Worked With
Dale Cado
January 19, 2016
Chris Scholer is the best I've been going to Chris Scholer for years now and he has never let me down, keeping me informed of work and price. I cannot say enough good things ab I've been going to Chris Scholer for years now and he has never let me down, keeping me informed of work and price. I cannot say enough good things about Chris. More
by rebasage99
Employees Worked With
Chris Scholer
January 15, 2016
Great deal Bettina Gary Lang is great I'll be happy to buy a car from them again the process was nice and easy to get top dollar for my trade nothing more I can Bettina Gary Lang is great I'll be happy to buy a car from them again the process was nice and easy to get top dollar for my trade nothing more I can Ask for. More
by Bill
Employees Worked With
Joshua Somers, Nancy Butler, Derek Marquez
January 14, 2016
Oil Change I didn't know the oil could be changed so quickly. From the time Michael Garcia took my car to the time I got it back was less time then it took me to I didn't know the oil could be changed so quickly. From the time Michael Garcia took my car to the time I got it back was less time then it took me to drink a cup of coffee. Thy have a nice waiting with room with coffee and water and everyone there is so pleasant. More
by mking
Employees Worked With
MIcheal Garcia
January 14, 2016
Great service Mike Conway(mechanic) was a great help in making the right decisions on the repairs for my car.he was very professional and performed excellent workma Mike Conway(mechanic) was a great help in making the right decisions on the repairs for my car.he was very professional and performed excellent workmanship. Melony and Brian also were a tremendous help. More
by Charlie k
Employees Worked With
Mike Conway
January 14, 2016
More relaxed then some of the other dealerships. The service form the Subaru side of Gary Lang was much more relaxed then when we visited the Chevy side a few days earlier. After our experience on t The service form the Subaru side of Gary Lang was much more relaxed then when we visited the Chevy side a few days earlier. After our experience on the Chevy side we were reluctant to come back to this dealership to look at a Subaru. We were pleasantly surprised. More
by Subaru owner
Employees Worked With
Joe Dicks, Nicole Schomer
January 13, 2016
Oil Change I came in for an oil change and a crack/leak was discovered in the oil pan. Chris Scholer quickly communicated with me, answered all of my questions a I came in for an oil change and a crack/leak was discovered in the oil pan. Chris Scholer quickly communicated with me, answered all of my questions and verified this leak was covered under the warranty. Chris even arranged for a loaner car. Everything was taken care of quickly, Thanks! More
by Laurie
Employees Worked With
Chris Scholer
January 11, 2016
Service on a recall. Aaron Grassel and the whole service center is always so nice and takes good care of me every time I go and get an oil change or anything. This time I Aaron Grassel and the whole service center is always so nice and takes good care of me every time I go and get an oil change or anything. This time I needed service on a recall on my new car I bought from Gary Lang's. They took care of it quickly and even fixed a second recall that I didn't even receive a letter on or know about. Just nice to know that they go above and beyond so I don't have to come back. They even washed my car without me having to ask. More
by Kirst3y
Employees Worked With
Aaron Grassel
January 08, 2016
Will continue to come back - service is exceptional. Have recommended your dealership to others. Thank you to: Matthew Garcia, in your Service Center for answering all my questions regarding my 2015 Have recommended your dealership to others. Thank you to: Matthew Garcia, in your Service Center for answering all my questions regarding my 2015 Subaru. Most helpful. More
by Loree
Employees Worked With
Matthew Garcia was extremely helpful - answered all my questions regarding my Subaru.
January 08, 2016
Subaru Oil Service Excellent service this trip. I have bee critical of the last couple of oil change services. Spoke with JR after last one and glad to see he made this Excellent service this trip. I have bee critical of the last couple of oil change services. Spoke with JR after last one and glad to see he made this one right. Thanks. Service writer Matthew Garcia was professional in every way. Made sure I was pleased before I left the facility. Give him a raise. He is a keeper. More
by larry
Employees Worked With
Matthew Garcia
