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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,573 reviews

January 08, 2016

Subaru Oil Service Excellent service this trip. I have bee critical of the last couple of oil change services. Spoke with JR after last one and glad to see he made this More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garcia
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks, Larry! Our team is happy that we could provide you with a more positive experience and earn your trust. We're thankful that our team has continuously been able to assist you with your vehicle's regular maintenance, and hope we continue to see you in the future.

January 07, 2016

Gary Lang McHenry Chris IMS and Nicole Schomer were great to work with. Nancy Butler in service was a doll! Service and purchase was quick and easy and I am in love wi More

by gina guyton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler, Christopher Ims, Nicole Schomer
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks, Gina! We appreciate your time to leave us some feedback on your experiences in both your service and sales visits with our team. We're happy to hear you love your new car! Stop by again any time in the future.

January 06, 2016

Great service Excellent job! Very personable and knowledgeable. Took care of the problem quickly. Kept me up to date on progress. Answered all of my questions. Tha More

by Thomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, Thomcat! We're happy to hear Brian provided you with a knowledgeable, personable experience.

January 05, 2016

Good experience I found my experience of having my Subaru serviced to be a good one. Service Consultant Chris Scholer is a real asset to your dealership and is one o More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great review, Mac! We appreciate your feedback on your experience with Chris. We're incredibly thankful that we have earned your trust, and we hope we see more of you in the future!

January 05, 2016

Service When I need to bring my Chevy Malibu in for service I always, always call Jeff Simonelli. I know that I will get the best care for my car. Jeff is k More

by Lynn from Huntley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Simonelli
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your continued loyalty, Lynn! We appreciate your trust in Jeff in continuously give you the best care for your Chevy Malibu.

January 05, 2016

i am very satisfied I am very satisfied. I had an issue with the back up camera. ,y wife called and made an appointment and I took it in. it was 7K away from the Warranty More

by 5762Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback on your experience in service, 5762Steve! We do our best to make all service visits as convenient as possible, and we're happy to hear we alleviated your back-up camera issue to your satisfaction. We hope you visit us again in the future!

January 04, 2016

Bought 2015 Kia Sorento Great service, very friendly, answered all my questions and very comfortable atmosphere. Made buying a car very simple and easy. Josh was very easy to More

by skcoad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Somers
Jan 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, skcoad! We're happy to hear that the experience you had purchasing your 2015 Kia Sorento with Josh Somers was comfortable and to your satisfaction. We hope you continue to enjoy your new Sorento and visit us again in the future!

January 03, 2016

Wonderfully unexpected experience! I went in to test drive a couple of smaller SUV's. I have had my last vehicle for just shy of 20 years; needless to say, VERY out of practice and DEF More

by scw22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Dignum
Jan 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your trust in our team, scw22! We understand that buying a new car can be frustrating, and we appreciate that Andrew helped alleviate the concerns you had with the car buying process. Thank you for your review on your experience working with Andrew and for your positive recommendation to others. We hope you stop by again!

January 01, 2016

Great place to do business All of the folks at Gary Lang do an awesome job. I go specifically because of the service department and that they take care of you. More

by kac721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Scholer
Jan 05, 2016 -

Castle Chevrolet GMC McHenry responded

Hello kac721! Thanks for taking the time to share your experience. We're so glad to hear that you continue to have such great service experiences, and that you feel well accommodated while your car is being worked on. We hope to see you again in the future! Regards, Gary Lang Auto Group

January 01, 2016

Helpful and thorough service The service department is helpful and goes beyond expectations. They found an issue that we weren't even aware of. Love that they took the time to ch More

by Mccann82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ims
Jan 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your time to leave us some feedback on our service team, Mccann82! We;re happy to hear Christopher and JR assisted you with your vehicle service to your satisfaction and alleviated some unknown issues for you. Our team hopes you stop by again in the future!

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