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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,573 reviews

February 11, 2016

Best experience of my life My Service Manager Chris Scholer is always looking out for us. He will always tell us if there is something wrong and even better when there is not. More

by Fabat60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Feb 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great review on your experiences in service with Chris, Fabat60! We appreciate your time and your loyalty. We look forward to visits with you in the future.

February 07, 2016

Great experience. Ended up buying two vehicles We went to Gary Lang with intention of browsing Cadillac SRX. We were treated superbly & ended up purchasing 2 vehicles. Very happy & look forward to More

by Windy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Iversen, Anna Nunes
Feb 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Windy! We loved the opportunity we had to earn your business and we' appreciate your time to share your experience. We look forward to visits with you in the future!

February 07, 2016

Matt was honest! Although I was there only for an oil change, Matt was honest in letting me know that there would be a wait, a little longer than usual. The service w More

by Larry LaForest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Feb 08, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, Larry LaForest! Thank you for your time to share your experience in our service center with Matt Garcia. We hope to earn your business again in the future.

February 03, 2016

Went the "extra Mile . Everyone was friendly but I especially appreciated Matt Garcia for not only answering all my questions but he took the time to fix the antenna for the More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Feb 04, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Char! We appreciate your time to share the experience you had in our service center with Matt Garcia. We're happy your vehicle was repaired to your satisfaction and that you got back on the road safely!

January 29, 2016

The Service Representative Was Really Great This Time Well the Service Rep this time was terrific (Brian Housworth). He was knowledgeable, attentive, and right on top of getting my car fixed to my satisfa More

by SACMEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Feb 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, SACMEMBER! We appreciate that you had a knowledgeable, attentive, and satisfactory experience with Brian in our service center. It's great to hear that your vehicle repair was completed successfully and that you left with all concerns on the condition of your left rear tire alleviated. We hope you consider us again in the future for any of your automotive needs.

January 28, 2016

Acadia service visit Great service as always! Never been disappointed. In and out extremely quickly and not trying to sell unnecessary services. Always a pleasure to visit More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Feb 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review on your experiences in service with Chris, Jenny! We appreciate your continued loyalty and look forward to visits with you in the future.

January 27, 2016

Always a great visit! Chris Scholer always takes care of the immediate and tactical concern but is always looking out for what may be needing attention in the near future. More

by MAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado , Chris Scholer
Jan 29, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great feedback, MAC! It's wonderful to know that you have continued to have such great experiences with us, and that Chris and Dale are able to work together to ensure that you and your family always receive excellent customer care. We appreciate your business, and look forward to working with you again in the future. Regards, Gary Lang Auto Group

January 26, 2016

Awesome! Chris Scholer brought to my attention the last time I was in for service that my driver's door lock wasn't going all the way down. It started to stic More

by pete52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Feb 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your time to share your experience in service with Chris, pete52!

January 26, 2016

Extremely good visit Always a pleasure coming here, you guys work very quickly and efficiently. I am so happy to see Tom in the imports area now. The people that work ther More

by shep3788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gorr
Feb 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your great feedback and continued loyalty, shep3788! We're thankful for the opportunities we have had to assist you and complete your vehicles services, and we look forward to continued visits with you.

January 25, 2016

6 month service Everyone is so Friendly that work at Gary Lang work done in a timely matter would recommend to friends and family comfortable waiting room with coffee More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 27, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the recommendation, Mark! We're glad to hear that you continue to receive great, timely service each time you bring your car in. It's great to know that you feel so well accommodated at our dealership! We appreciate your business and hope to see you again next time. Regards, Gary Lang Auto Group

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