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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,573 reviews

April 12, 2016

problem solved My warning light went on while on the way to work. I pulled in and it was immediately checked out with the motor left on. Fifteen minutes I was on More

by James Berg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gassel
Apr 14, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, James! We appreciate the opportunity our service team had to give you prompt service and get you back on the road.

April 10, 2016

Good service There was good service that was good. It was very good to see. If it was bad it would not be good. Glad it was good. More

by Bsdman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall
Apr 14, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Bsdman1! We appreciate your time to leave us a positive review on your experience in service.

April 04, 2016

Excellent service! I was in a hurry like usual and Chris was able to get me in and out with-in the hour. That was important to me because I had to get to work. More

by premier08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Apr 07, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, premier08! We appreciate your time to leave us some feedback and share your quick experience in service with Chris. We hope you stop by and see us again in the future!

March 30, 2016

Service as Expected i had regular service performed on my vehicle. I was in and out in less than an hour. Just what I expected. Additional words added to meet your minimu More

by kaywhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Mar 30, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Kaywhi.

March 29, 2016

Integrity I recently had the pleasure of working w/Chris Scholer. Whenever I have the opportunity to deal w/him, he exudes knowledge, professionalism, and a gr More

by warrior2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Mar 30, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback on your experiences in sales and in service with Chris, Dale! We're thankful for your continued loyalty to work with our team, and we look forward to helping you with your next vehicle purchase.

March 28, 2016

Bought my ninth vehicle from Lang auto group No pressure, great pricing, great service, exceptional sales team. This is the ninth vehicle I have purchased from The Lang Auto Group. I haven't been More

by 500k club
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review and for your continued patronage! We appreciate the opportunities we have had to earn your loyalty and trust over your last 9 vehicle purchases. Our team is thankful to have you in the Gary Lang Auto family. We look forward to seeing you again in the future!

March 24, 2016

New car purchase Very god experience, sales person great, finance guy great, the paperwork guy who had me sign all the paperwork was an xxxxxxx, he got pushy forme to More

by Gdouble22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Zimansky, Adam Loresch, Derek Marquez
Mar 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Gdouble22! We love hearing how great your experience was with our team, although, we are concerned with your feedback on who assisted you with your paperwork. Please give our GM, Mike Fullmer, a call at 815-385-2100 so we can better assist you with your experience.

March 18, 2016

The best service I just wanted to say that Chris at your service desk is awesome!!! I know nothing about cars or maintaining it. So when I bought new floor mats he More

by Irishdeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer , Christopher Ims
Mar 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Irishdeere! We appreciate you sharing your positive experience with Chris Scholer in our service department. You are a valued customer, and we're happy to assist in every way we can. We hope you visit us again in the future!

March 15, 2016

It was good, very friendly I was a little surprised when I was given the loner. A clean loner car would have been nice. It was dirty also smelled like someone had smoked in the More

by Laurad3859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
Mar 16, 2016 -

Castle Chevrolet GMC McHenry responded

Hi Lauraad3859. We apologize for the condition of the loaner vehicle you received. We appreciate your feedback and will do our best to ensure our loaner cars are properly cleaned after they are returned. It's great to hear that your service was good otherwise. We hope you visit us again in the future.

March 15, 2016

Great Service I always receive GREAT service when visiting the service center. My wife bought her car at Gary Lang and I wish I did the same. More

by pbtymes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
Mar 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great feedback, pbtymes2! When you're looking to buy a new car in the future, we hope you consider visiting our team.

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