Castle Chevrolet GMC McHenry

Great Car -Excellent Sertvice We purchased a new 2016 Chevy Impala. when we came in we were greeted by our sales person Josh Lass. Josh was great to deal with. He keeps his word We purchased a new 2016 Chevy Impala. when we came in we were greeted by our sales person Josh Lass. Josh was great to deal with. He keeps his word and if he tells you he is going to do something he follows through. There was no high sales pressure. We knew what kind of car we wanted and he took us right to it. Dan Taylor also did a good job as far as keeping us at the price range we wanted. Also a thank you to Kayla Juni. for taking all the time to show us how everything worked on the inside of the car. Thank you, Jim & Marilyn Kinder More

Best sales experience ever! Bill Clark, sales, was recommended to me by Chris Scholer, service. So glad I listened! Bill was very professional. I saw him to test drive the Chevy Bill Clark, sales, was recommended to me by Chris Scholer, service. So glad I listened! Bill was very professional. I saw him to test drive the Chevy Trax, he let me have it for a few days to really get a feel for the car. A great selling/marketing tool by Gary Lang Auto. When I brought it back, I gave him my schedule. He was not pushy about selling me anything, which I greatly appreciated. Bill even said I should bring my dogs in when I come to discuss the vehicle more. I took him up on his offer and he met my offer with very little hassle. He priced up the AWD and the FWD just so I could see the difference in price. He understood my limits and did not push for me to buy the more expensive Trax. I briefly visited with Andrew Weitzner, GM financing. He was very nice. Professional as well. I also saw Nicole Schomer, domestic financing. She helped me with warranties. Had I kept this extra in mind, I may have tried to negotiate the price of the Tax down more. But Nicole was great at helping me stay within my budget while finding a great extended warranty. Kayla Juni, product specialist, knew the Trax well and was able to help me become quickly familiar with the vehicle. She also stuck around while I made the required OnStar startup phone call. She's a peach and a great person to learn about your car from. My final visit was with Mike Schomer, accessories manager. I had already negotiated a sunroof to be installed with the price of the car and Mike set up the appointment. I was very impressed at how soon they were able to get my car in for the extras. It took a month last time I purchased a vehicle. So either it's a slow time, or they are doing something right now. More

The Very Best This was my first visit to Gary Lang Auto Group. Matt Garcia in the service department took care of me. He was very kind, and knowledgable, Thank you This was my first visit to Gary Lang Auto Group. Matt Garcia in the service department took care of me. He was very kind, and knowledgable, Thank you Matt for making my day, More

Excellent Customer Service Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience wit Chris Scholer in Customer Service is always a pleasure to work with. Very professional with wonderful follow-up. I've never had a bad experience with the Service Department. More

Helpful even when others weren't Dale was absolutely wonderful! I had had some trouble with other members of the staff, mismatched information, but Dale got everything straightened ou Dale was absolutely wonderful! I had had some trouble with other members of the staff, mismatched information, but Dale got everything straightened out! So kind, so helpful, will definitely go back... To deal with him :) More

Good service My experience was good. I got in and out within an hour for an oil change and tire rotation. I bring all my vehicles here because they do a fantastic My experience was good. I got in and out within an hour for an oil change and tire rotation. I bring all my vehicles here because they do a fantastic job everytime. More

purchase new 2015 sonic typical dealer nothing special, sell the car get the money yes they were friendly but who is not when you are selling cars. what about after the sale typical dealer nothing special, sell the car get the money yes they were friendly but who is not when you are selling cars. what about after the sale!!! More

Great service Had brought in my Suburban for warranty service and the people there are fantastic. That's why I continue to go back there. Great people. Had brought in my Suburban for warranty service and the people there are fantastic. That's why I continue to go back there. Great people. More

Scheduled Service I purchased my 2011 Buick Lacrosse from Gary Lang and have used them exclusively for service. I have a great deal of confidence in their service team I purchased my 2011 Buick Lacrosse from Gary Lang and have used them exclusively for service. I have a great deal of confidence in their service team. More

Very good for service Chris in service is great to work with.prices are fair and quality of work is exceptional Would recommend for both service and sales Tom and Lind Chris in service is great to work with.prices are fair and quality of work is exceptional Would recommend for both service and sales Tom and Linda More