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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,573 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,573 reviews

June 22, 2016

Second car from them. Very hard working and polite. Everyone I dealt with was very professional and friendly. Very satisfied with the hard working service department. Got m More

by James Stowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
Jun 23, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, James Stowe! We appreciate the opportunities we have had to earn your business in your car purchases and in service. We're happy to hear we were able to exceed your expectations and provide you with professional and friendly experiences.

June 21, 2016

Satisfied customer I have purchased all my vehicles from Gary Lange due to the great customer service. I recently brought in my car for a 36point checkup, Matt Garcia wa More

by Jazzyladi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron and Matt
Jun 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your continued loyalty, Jazzyladi! We appreciate the opportunities we have had to earn your business in sales and in service. We're happy to have you in the Gary Lang Auto family. We look forward to more visits with you in the future!

June 21, 2016

New 2016 Chevy Colorado While I am sure that all of the sales people at the Gary Lang Auto Group are excellent, I always work with Joe Dicks. He is a total professional who n More

by Firesmacker555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Robbi Long. His son is in the Army., Joe Dicks, Nicole Schomer
Jun 23, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your continued loyalty to our sales professional Joe xxxxx, Firesmacker555! We appreciate your feedback and the opportunities we have had to assist you with your vehicle purchases.

June 18, 2016

quick and simple Great service writer Greg knowledgeable mechanic Dave it was a great experience. No Appt. No hassle everyone around was upbeat and happy to help and a More

by harvick04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : greg service writer
Jun 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, harvick04! We appreciate your time to give our team some feedback. It's great to hear that your experience in our service center was quick, simple, hassle-free, upbeat, and happy. We hope you visit us again soon!

June 17, 2016

awesome I recently was looking to purchase a car, with prior experience of high pressured dealers went to Gary Lang in McHenry. I didn't make a choice my firs More

by llindvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Trotman, Chris Scholer , Luis Serrano
Jun 20, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, llindvall! We love hearing that Luis and Jon made your car purchase at our dealership the best you have ever done and that it was helpful and easy. We appreciate your time to share your experience and we're thankful for the opportunity we had to earn your business.

June 17, 2016

Excellent Customer Service I brought my car in for a recall & wanted my brakes checked. Chris answered every question I had. He pointed out the services my car needed. Extre More

by Nonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Jun 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Nonna! We're thrilled to hear you were extremely satisfied with the great customer service you experienced in our service center with Chris. We hope you consider visiting us again for your automotive needs.

June 17, 2016

New Corvette Purchase Just purchased a new 2016 Corvette from Joe Holtz. THE most enjoyable, easy new car purchase I've ever experienced. Received top dollar for my trade i More

by HappyC7buyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Holtz, Nicole Schomer
Jun 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for the fantastic feedback, HappyC7buyer! We appreciate your great feedback on your 15th car buying experience with our team. We're happy to hear the purchase of your new 2016 Corvette with Joe and Nicole was the most enjoyable and easy car buying experience. We appreciate your recommendation to visit us and hope we see you again in the future!

June 14, 2016

The Ultimate Provision of Customer Service Gary Lang staff treat their customers with sincere respect. They provide excellent and speedy service. We will continue to utilize Gary Lang for all More

by arcadiadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Jun 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, arcadiadriver! We appreciate your honest feedback on your experiences with our team. We're happy to hear you have always been provided with respect and speedy service. We look forward to more visits with you in the future!

June 11, 2016

Great customer service provided. Great customer service provided by Brian Housworth. Brain demonstrate great service by keeping me updated on the service of my vehicle. Brain also did More

by Noelvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Jun 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Noelvil! We're happy you had a great experience in our service center with Brian.

June 09, 2016

Brian Housworth did the job!! Brian Housworth did a great job in handling a difficult computer problem involving my tire gauge. The car is working fine now and I can easily tell ho More

by bonzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Jun 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your review, Bonzi! We appreciate your positive feedback on your experience with Brian Housworth in our service department. We're happy to hear that you had a very courteous and knowledgeable experience. We hope you visit us again for any of your automotive service needs.

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