Castle Chevrolet GMC McHenry

Transmission rebuild. I had my car in for the 100,000 mile service, as it was just about to turn over 100K. I had complained in the past about a vibration in the trans. The I had my car in for the 100,000 mile service, as it was just about to turn over 100K. I had complained in the past about a vibration in the trans. The service department found the trans issue, and were able to rebuild the trans under warranty. Chris Scholer went out of his way to make sure I was happy, and that my cars are always running great. I know I can count on Chris to get the job done right every time! Thank you Chris! Roger Gates More

Awesome Awesome Awesome The staff was outstanding starting at the top right down to the finance person.I have purchased 2 cars previous to my current lease at Gary Lang and I The staff was outstanding starting at the top right down to the finance person.I have purchased 2 cars previous to my current lease at Gary Lang and I really can't say enough about the great treatment I received every time over the years.Please give them a chance you'll be treated like your part of the family. More

Very disappointing waste of time and gas. I live in Rockford Illinois and I've been looking at GMC Canyons for quite some time. After reviewing the inventory at Gary Lang I saw one I liked. I live in Rockford Illinois and I've been looking at GMC Canyons for quite some time. After reviewing the inventory at Gary Lang I saw one I liked. I live nearly and hour and a half away; this morning when they opened I contacted them to ensure they still had the one I wanted before I drove in to see it and likely purchase it. When I called at 9:00am right after they opened I was told they still had the vehicle on hand. My wife and I made the trip in. When we got there and sat down we were told it was out on test drive and wouldn't be back until sometime the next day. I haven't been that disgusted in a long time. One of two things happened. Either the person that told me over the phone didn't know it was out on test drive and wouldn't be back until the next day, or they new all along and just wanted to get us in there to do the bait and switch thing. Car dealers are closed on Sundays, which means the truck had been gone on test drive since Saturday and won't be back until Tuesday. That is 3 days for a test drive. If indeed it was out on test drive that long, I would think an organization that has it's act together would have a way to flag their system it is unavailable. I'm sure they have much better performance than this but this is obviously not a good experience at all. They have my number and my email; we will see if they contact us. I will update this review or place another review in a few days. More

service call to Gary Lang Automotive I was assisted by Dale Cado. He went far above and beyond expectations to make the service call to Gary Lang automotive perfect .He did everything pos I was assisted by Dale Cado. He went far above and beyond expectations to make the service call to Gary Lang automotive perfect .He did everything possible to make the visit as fast and efficient as possible. More

Service Center Technician were very courteous Greg Schrecengost was very courteous. He called me to give me an update on my car and the estimated completion time. He informed of what the issue w Greg Schrecengost was very courteous. He called me to give me an update on my car and the estimated completion time. He informed of what the issue was and how it would be fixed. I felt satisfied that my car was being well taken care of. I'm happy that I purchased my car at Gary Lang. More

Gary Lang is the only place I go. Luis Serrano was so helpful in finding me the car I wanted and working with my budget, all the while being friendly and engaging. I'd recommend Gary L Luis Serrano was so helpful in finding me the car I wanted and working with my budget, all the while being friendly and engaging. I'd recommend Gary Lang and Luis specifically for anyone looking for a KIA in the Nothern suburbs. More

How buying a car should be Luis Serrano was very personable and helped me get exactly what I was looking for. He worked hard to get me the best price possible and I will definit Luis Serrano was very personable and helped me get exactly what I was looking for. He worked hard to get me the best price possible and I will definitely be back next time! Thanks again, Luis. More

Excellent Service I brought my car info 30,000 mile service, Arron was helpful in answering my questions. He even helped me setup my phone, something I have had trouble I brought my car info 30,000 mile service, Arron was helpful in answering my questions. He even helped me setup my phone, something I have had trouble with for over 6 months! More

Very Enjoyable stress free purchase The dealership and Chevy had exactly what I was looking for. this is my first American Made car purchase. so far I love the car and hoping to continue The dealership and Chevy had exactly what I was looking for. this is my first American Made car purchase. so far I love the car and hoping to continue too. Loved the way Sale and Finance joked around More

New whipper Our visit was to just get a new windshield whipper, it was handled very fast and efficiently. Very pleased with the minor experience. No complaints. Our visit was to just get a new windshield whipper, it was handled very fast and efficiently. Very pleased with the minor experience. No complaints. More