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Castle Chevrolet GMC McHenry
McHenry, IL
2,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,573 reviews
October 13, 2016
always helpful I now get 4-5 miles per gallon than when I first bought the car. no charge was great and loaner car. same great service everytime I now get 4-5 miles per gallon than when I first bought the car. no charge was great and loaner car. same great service everytime More
by bwp
October 11, 2016
Great service I felt that the service employee was not xxxxx even though I ended up needed additional work done on my car instead of just an oil change. Service was I felt that the service employee was not xxxxx even though I ended up needed additional work done on my car instead of just an oil change. Service was great. More
by cokecollector
Employees Worked With
Gregg Schrecengo and Daniel Tibbitts
October 09, 2016
Great experience Luis he showed me Excatly what I was looking for....me and my family are very happy with our purchase. Thank you Gary Lang for the service Luis he showed me Excatly what I was looking for....me and my family are very happy with our purchase. Thank you Gary Lang for the service More
by Panchos_kia
Employees Worked With
Derek Marquez, Luis Serrano
October 08, 2016
Great experience! My salesman Josh Somers has taken great care of me again! Gone out of his way to get me the best deal on a new Kia. Thanks again! My salesman Josh Somers has taken great care of me again! Gone out of his way to get me the best deal on a new Kia. Thanks again! More
by John Gruber
Employees Worked With
Joshua Somers
October 07, 2016
Best Serviice Ever When I came into service I was welcomed by Brian Housworth and J.R. with professionalism and a smile. He explained everything to me completely and I w When I came into service I was welcomed by Brian Housworth and J.R. with professionalism and a smile. He explained everything to me completely and I will recommend all of my friend and family to him. More
by Skiing123
October 04, 2016
Amazing Repaired my vehicle in a timely manner. Great customer service! I will be a customer for many years to come and I will recommend the dealership to oth Repaired my vehicle in a timely manner. Great customer service! I will be a customer for many years to come and I will recommend the dealership to others. I couldn't be more pleased. Thank you. More
by Maxwell3
Employees Worked With
Greg Schrecengost
October 03, 2016
Excellant Service from Chris S. I wanted to take the time to thank Chris S. for my service appointment from last week. I had brought in my 2010 Buick Enclave, and had an appointment I wanted to take the time to thank Chris S. for my service appointment from last week. I had brought in my 2010 Buick Enclave, and had an appointment, however when I got to the service desk, they couldn't find my appointment and told me that they didn't have me down for the day. Chris immediately jumped in and said no problem, we'll be able to help you. (Turns out I did have an appointment, but for some reason it wasn't logged correctly) Chris handled my service from then on. Got me a loaner car, and fixed my car within 24 hours. He called me when he promised, and was very nice. Most people will take the time to complain about bad service, but not for good service. Thank you Chris for a job well done! ~Tobey Hege More
by buick2010
Employees Worked With
Chris Scholer
October 03, 2016
FAST, FRIENDLY, AND EFFICIENT. AFTER I BOUGHT MY NEW CAR, I BROUGHT MY DAUGHTER BACK 3 DAYS LATER, AND SHE BOUGHT HER FIRST NEW CAR. THANKS AGAIN!!!!!!!!!!!!!!! AFTER I BOUGHT MY NEW CAR, I BROUGHT MY DAUGHTER BACK 3 DAYS LATER, AND SHE BOUGHT HER FIRST NEW CAR. THANKS AGAIN!!!!!!!!!!!!!!! More
by HITMAN3711
October 02, 2016
So much better than they used to be Years ago, I would drive out of my way to get my Kia serviced at a different dealership because I had bad experiences here. Then, 2.5 years ago when I Years ago, I would drive out of my way to get my Kia serviced at a different dealership because I had bad experiences here. Then, 2.5 years ago when I was looking for a new Kia, I stopped at Gary Lang on my way to another dealer. SO glad I did. Leo Lewitan (sales & leasing) found me just what I was looking for that night and in the time since, the service team has also been excellent! Scheduling appointments is easy online and they usually have my car ready and washed sooner than promised. Aaron Grassel (service)is great to work with. More
by Bzen17
Employees Worked With
Leo Lewitan, Jon Trotman, Tom Gorr, Aaron Grassel
September 30, 2016
100% satisfied Have bought our last 4 vehicles with Gary Lang, always satisfied with services all around...it's why we continue to always return. Always happy with t Have bought our last 4 vehicles with Gary Lang, always satisfied with services all around...it's why we continue to always return. Always happy with the vehicles we choose. More
by Queeny2424
Employees Worked With
Carlos Landaverde, Nicole Schomer, Josh Hastings
