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Castle Chevrolet GMC McHenry

McHenry, IL

4.2
2,579 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,579 reviews

April 07, 2017

Henley We have had good experiences so far with the service and sales departments. Both Josh and Chris have worked with us to meet our needs for our old car More

by Henley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scholer , Josh Lass
April 06, 2017

Love my Chevy Highly recommend sales rep Tony Feucht~I emailed him what I was and wasn't looking for & he sent me car suggestion links back so that I knew what I wa More

by DW12148653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Feucht
April 05, 2017

Cadillac Service Department We were recently in for our first oil change with this vehicle and general service check. The Cadillac Service Agent, Jay Morales was on time startin More

by Carole 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Morales
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Carole 123! We appreciate your time to share your experience in our Cadillac service department with Jay! Thank you for your continued patronage and for the opportunities you have given us to earn your business and trust. We look forward to your next visit!

April 04, 2017

Great day Really great experience helpful staff got me a great deal and vehicle I wanted for my price range they made what could be an annoying process enjoyabl More

by Lj4c81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review, Lj4c81! We're thankful for the opportunity we had to assist you in car buying process. We're happy our team was able to find you the exact vehicle you wanted in your price range. We hope it treats you well for years down the road and that you visit us again soon!

April 04, 2017

excellent this was my second vehicle purchased with Gary Lang and i would and have recommended them to family and friends. I wouldnt go anywhere else. My experi More

by angela26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Landaverde
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, angela26! We appreciate your time to share your experience with our team. Thank you for your continued loyalty and for your referrals to family and friends. We're thrilled to have you in the Gary Lang Auto family and look forward to your next visit!

April 04, 2017

Dog Friendly I appreciate all the support Gary Lang gives to the dog owners in McHenry County such as McBark Park. That is why I chose you for my car purchase. More

by Karen Gerbig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Karen. We appreciate the opportunity you gave our team to earn your business. The financing process can take longer than desired, but please know that we do everything we can to expedite the shopping process for our customers. As for removing personal items from your trade-in vehicle, we ordinarily do not complete this task for our customers. We also cannot be held responsible for the transfer of personal belongings from one vehicle to the next because we do not know where all of your personal belongings are or what you want to keep. We do apologize for that miscommunication and for any disatisfaction in your experience. We hope you give us another chance to earn your business in the future.

April 03, 2017

Great Dealership Darlene Zulman is one of the best salesperson at Gary Lang Auto Group. I wanted to buy a car, but my credit was so low. This woman fought so hard for More

by Loudie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback, Loudie84! We appreciate your time to share your positive experience with Darlene. We're happy our time was able to help you with your car financing and buying process. Congratulations on your new car! We hope you stop by again in the future.

April 03, 2017

Easy car buying for first time buyer I recently purchased my new car at Gary Lang in McHenry. This is my very first car as a new driver and nothing is as easy as buying a new car from thi More

by Rae Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Rae Rae! Thank you for visiting our dealership for your first time car buying experience! We appreciate the opportunity you gave us to earn your business and your time to share your experience. Thank you for your referral as well. We hope you stop by again in the future and enjoy your new car for years down the road!

April 01, 2017

They did a good job of getting us financing with our week cr They were excellent at getting us financing considering we had a week credit score darlene also did a good job of following up a couple days later to More

by Stonesschumacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for sharing, Stonesschumacher! We appreciate your positive feedback on your experience in our dealership with Darlene. We're happy our team was able to assist you with your car buying process and that you left satisfied with your new vehicle. We hope you stop in again for any of your automotive needs.

March 27, 2017

Happ customer Darlene provided excellent customer service.Shes very knowledgeable about the car I wanted to purchase.She took her time to help me feel comfortable a More

by Fortunate2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ims, Darlene Zulman
Apr 06, 2017 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Fortunate2017! Thank you for taking the time to share your experience with Darlene. We're happy to hear you love your new car! We hope it continues to treat you well and that you stop by and see us again in the future.

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