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Castle Chevrolet GMC McHenry
McHenry, IL
2,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,579 reviews
June 24, 2017
Great people to work with I can't say enough about gary Lang and my sales guy Rick Diamond. It wS the best experience buying a vehicle that I ever had. I will recommend Gary La I can't say enough about gary Lang and my sales guy Rick Diamond. It wS the best experience buying a vehicle that I ever had. I will recommend Gary Lang to anyone looking for a vehicle More
by Kmb28414
June 22, 2017
Lousy customer service I have called this dealership and explained what I was looking to do, Noah Cherry ( if that is his real name, not listed below) at ext 229 said " sho I have called this dealership and explained what I was looking to do, Noah Cherry ( if that is his real name, not listed below) at ext 229 said " shouldnt be a problem, I call you back". If it is a problem at least be man enough to call someone back. This dealership has my name and # only. they haven't run my credit because I told them not too. And my credit monitoring has alerted me. So what are they basing their decision on? Have you already sold enough cars this month. More
by Bmykel
Employees Worked With
Noah Cherry
June 21, 2017
Excellent Experience! Very happy with all the help provided by Darlene and her team. I ended up going in for one car and leaving with a cheaper, more fuel efficient one! Very happy with all the help provided by Darlene and her team. I ended up going in for one car and leaving with a cheaper, more fuel efficient one! Thrilled! More
by ziss417
Employees Worked With
Darlene Zulman, Matt Douvikas, Matt Kiscellus
June 20, 2017
Great experience The sales people were knowledgeable and friendly. Great overall experience and is highly recommend them to any of my friends who are in the market to The sales people were knowledgeable and friendly. Great overall experience and is highly recommend them to any of my friends who are in the market to purchase a new vehicle. More
by Perezrx
June 20, 2017
New car purchase Everyone was very helpful. A little disappointed when I got in the car and there wasn't any floor mates. Wasn't real happen with that. Everyone was very helpful. A little disappointed when I got in the car and there wasn't any floor mates. Wasn't real happen with that. More
by Trish
Employees Worked With
Josh Hastings, Dan Freese, Cody Hamel
June 19, 2017
Great Service! Best service I've experienced today with an unbeatable price in the Chicagoland area. I drove 70 miles and I'm certainly Happy I did. I felt important Best service I've experienced today with an unbeatable price in the Chicagoland area. I drove 70 miles and I'm certainly Happy I did. I felt important and that my business mattered. More
by Cwilly1968
Employees Worked With
Jake (Extremely Helpful), Josh Lass
June 19, 2017
Buying a used car from Gary Lane I just wanted to say how happy I was with the professional service I got from my salesman Daniel Freeze and his business manager Josh Hastings. Daniel I just wanted to say how happy I was with the professional service I got from my salesman Daniel Freeze and his business manager Josh Hastings. Daniel listen to my needs and concerns and showed me several vehicles that fit my budget and I walked out very satisfied with my purchase and the deal we made. Josh set me up with the payments that worked out for me jus fine. I will definitely recommend Gary Lang auto to all my friends Michael Wall More
by Michael W
Employees Worked With
Josh Hastings, Dan Freese
June 18, 2017
Rick Diamond is amazing! Our experience with Rick and Gary Lang made car buying a joy.. We were greeted warmly, never pushed and Rick took the time to listen to what we were l Our experience with Rick and Gary Lang made car buying a joy.. We were greeted warmly, never pushed and Rick took the time to listen to what we were looking for! Rick gave us a some great options and Tim Martin gave us an unbeatable deal? More
by JustAnn
Employees Worked With
Tim Martin, Jake, Rick Diamond, Matt Kiscellus
June 17, 2017
Good... did not have to waste a lot of time did not have to waste a lot of time see above .. finance area was under five minutes that was fantastic I was in and out of there in approximately did not have to waste a lot of time see above .. finance area was under five minutes that was fantastic I was in and out of there in approximately three hours not bad More
by Lakegirl
Employees Worked With
Joe Dicks, Josh Hastings
June 16, 2017
Painless purchase!!! From beginning to end it was a good experience with out a hitch .. all who assisted in the purchase was very friendly and knowledgeable...especially From beginning to end it was a good experience with out a hitch .. all who assisted in the purchase was very friendly and knowledgeable...especially Joe xxxxx.. More
by Mo Harrington
Employees Worked With
Joe Dicks, Rick Diamond
