Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
Great car buying experience. Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 differen Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 different cars we test drove. He was professional and confident in his answers. More
Great buying experience Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us out without many delays after the deal was made,great effort! More
Exceptional experience Very professional and helpful throughout the whole experience, would definately recommend dealership. Ricardo was very helpful with the whole process Very professional and helpful throughout the whole experience, would definately recommend dealership. Ricardo was very helpful with the whole process even called back a week after too make sure everythi by was ok. More
Very customer oriented with 100% satisfaction as there goal From initial dialogue via email they had instant respo se regarding the car we wanted,color choice in stock and initial pricing. They were open to any From initial dialogue via email they had instant respo se regarding the car we wanted,color choice in stock and initial pricing. They were open to any day/time convenient for us to stop in,car we wanted when arrived at dealer was spotless clean......literally at the end of major snow storm. More
Leased vehicle A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I just leased mine. Ricardo will go above and beyond to make sure you have what you want at the right price. I am very particular on my vehicle, they didn’t have the color and specs I wanted on lot, so Ricardo outsourced to make sure I left with what I wanted. If you are looking for a great dealership that will treat you like a person not a commission sign, Ricardo at Gary Lang will do just that for!! More
Terrible customer service We had to go in because our car was totalled in a car accident. It took 4 messages over the course of 1.5 weeks for someone from finance (Doug and Dav We had to go in because our car was totalled in a car accident. It took 4 messages over the course of 1.5 weeks for someone from finance (Doug and Dave) to return my calls. Then they wouldn't let me make an appointment to come in. When I came in they said I'd have to wait for the finance manager. So we filled out the paperwork given to us and we waited over an hour in their waiting room. We had to cancel an appointment we had because it took so long. Only to be told that the paperwork we did was sufficient and that we didn't have to wait after all. The 2 gentlemen who both told us to wait didn't even apologize for making us wait all that time for nothing. More
Very caring staff The staff is very thoughtful and pleasant. They put the customer's needs first. They take time and explain all information to the customer to make the The staff is very thoughtful and pleasant. They put the customer's needs first. They take time and explain all information to the customer to make them feel comfortable. More
Purchasing Great service, very professional staff and unbeatable prices for a new car! This is my first time here but definitely not last! I will come again very Great service, very professional staff and unbeatable prices for a new car! This is my first time here but definitely not last! I will come again very soon and absolutely recommend to everyone! Sales employee named Jasse Cocanig is best, professional and personable guy I have ever experienced in dealerships! Thanks More
New Kia Owner! Jordon was so patient with us during the car buying experience. They had a huge selection and we ended up viewing 6 vehicles and test drove 3! So ma Jordon was so patient with us during the car buying experience. They had a huge selection and we ended up viewing 6 vehicles and test drove 3! So many decisions! We ended up with a Kia Sportage, loaded with a panoramic sunroof! Cody was also a huge help, straight shooter with pricing. I was happy there was no high pressure sales and they could not have been any nicer! Looking forward to experiencing the service department. More
EXCELLENT SERVICE, VERY IMPRESSED!! I went in to purchase a used vehicle and Ed and Cody worked EXTREMELY HARD with me and put me into a new car and I was able to leave with it the same I went in to purchase a used vehicle and Ed and Cody worked EXTREMELY HARD with me and put me into a new car and I was able to leave with it the same evening! They both were very professional and knowledgeable. I am extremely happy with my new car purchase and would HIGHLY recommend anyone to Gary Lang!! More