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Castle Chevrolet GMC McHenry

McHenry, IL

4.2
2,579 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,579 reviews

February 17, 2018

Great car buying experience. Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 differen More

by Bilnuwels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski
February 17, 2018

Great buying experience Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us More

by Irenekuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Cody Hamel
February 15, 2018

Exceptional experience Very professional and helpful throughout the whole experience, would definately recommend dealership. Ricardo was very helpful with the whole process More

by Htruckguy
Recommend Dealer
Yes
Employees Worked With
Ricardo Espinosa
February 13, 2018

Very customer oriented with 100% satisfaction as there goal From initial dialogue via email they had instant respo se regarding the car we wanted,color choice in stock and initial pricing. They were open to any More

by Dr c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal, Cody Hamel, Jesse Matos
February 10, 2018

Leased vehicle A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I More

by Jensen84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Espinosa
February 10, 2018

Terrible customer service We had to go in because our car was totalled in a car accident. It took 4 messages over the course of 1.5 weeks for someone from finance (Doug and Dav More

by Larisa JM Leader
Customer Service
Recommend Dealer
No
Employees Worked With
Doug Kiscellus
Mar 28, 2018 -

Castle Chevrolet GMC McHenry responded

Larisa, I am very sorry about your experience. This should have gone smoothly. I talked to Doug and he thought that you had filled out the form and left already. Again I am very sorry for the inconvenience,

Mar 28, 2018 -

Castle Chevrolet GMC McHenry responded

Larisa, I am sorry about your experience. This process should have been a lot smoother. I talked with Doug and he was under the impression that you had filled out the forma and already left. I am very sorry for the inconvenience.

February 09, 2018

Very caring staff The staff is very thoughtful and pleasant. They put the customer's needs first. They take time and explain all information to the customer to make the More

by MrsJ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lee, Edward Chambers
February 07, 2018

Purchasing Great service, very professional staff and unbeatable prices for a new car! This is my first time here but definitely not last! I will come again very More

by Velibor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cocanig
February 04, 2018

New Kia Owner! Jordon was so patient with us during the car buying experience. They had a huge selection and we ended up viewing 6 vehicles and test drove 3! So ma More

by Motomel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Cody Hamel
February 01, 2018

EXCELLENT SERVICE, VERY IMPRESSED!! I went in to purchase a used vehicle and Ed and Cody worked EXTREMELY HARD with me and put me into a new car and I was able to leave with it the same More

by joyparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hamel, Edward Chambers
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