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Castle Chevrolet GMC McHenry

McHenry, IL

4.2
2,579 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,579 reviews

March 26, 2018

Poor customer service I own a 2014 Silverado. The monthly payment is more than I can afford so I called recently Inquiring about a 2008 Silverado. Told the salesman what More

by Charles Reeve
Customer Service
Recommend Dealer
No
Employees Worked With
Ricardo Espinosa
Mar 28, 2018 -

Castle Chevrolet GMC McHenry responded

Charles, I am sorry no one contacted you about trading down to less expensive. I understand that you were wanting to buy out your lease and that you were going to shop around for rates. Again I am sorry for the inconvenience.

March 24, 2018

Nice people. Good experience The staff at Gary Lang is very professional and helpful. There is no high pressure and they are very responsive. They are more than willing to answer More

by KandJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lebron, George Bell
March 19, 2018

Car buying experience. I was very please with every step of my buying experience with GARY LANG GMC. Every person I spoke to was very friendly and helpful. I felt I got a ve More

by Skettley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cocanig, Matt Kiscellus
March 18, 2018

My Parents only purchase their vehicles here and now so do I I was stuck in a predicament. I had just returned home from a work contract in California. I was driving a rental due to a service nightmare at a huge More

by RYAN THOMAS STERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Megerdi, Ricardo Espinosa
March 15, 2018

Buying a new car Always had a great experience at Gary Lang... This was the 4th car we have purchased from them so far...Very friendly & nice sale staff... More

by Lynn158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo
March 08, 2018

Great Experience Very friendly, salesperson Jordon was knowledgeable, upfront and great to work with. Made a fair deal without any lengthy delays. Overall very happy w More

by Mickey71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski
February 28, 2018

Warranty work Lloyd in Service took the time to explain what work needed to be done, and then gave us updates while we waited. Excellent service. Thank you! More

by Marsha Crone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd T.
February 26, 2018

Extraordinary Customer Service My first introduction to Gary Lang Auto Group was a Kia Sportage lease. I couldn't think of a better dealership to handle my next lease/purchase. I am More

by jcum918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Feddersen, George Bell
February 25, 2018

Great experience! Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit More

by Poorboy0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski
February 19, 2018

Exceptional Service This was the first time I brough my car in for service. I was able to get a ride to work and was picked up when my car was finished. Received text m More

by Jeanine LeVar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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