Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Poor customer service I own a 2014 Silverado. The monthly payment is more than I can afford so I called recently Inquiring about a 2008 Silverado. Told the salesman what I own a 2014 Silverado. The monthly payment is more than I can afford so I called recently Inquiring about a 2008 Silverado. Told the salesman what was affordable. He said he would talk to his manager and call me back in an hour. It has been much longer than that and no call back. Very professional staff you have there. There were also several problems when I purchased my 2014 when the lease was up. I would never under any circumstance come in Gary Lang nor would I refer anyone there. More
Nice people. Good experience The staff at Gary Lang is very professional and helpful. There is no high pressure and they are very responsive. They are more than willing to answer The staff at Gary Lang is very professional and helpful. There is no high pressure and they are very responsive. They are more than willing to answer a multitude of questions. More
Car buying experience. I was very please with every step of my buying experience with GARY LANG GMC. Every person I spoke to was very friendly and helpful. I felt I got a ve I was very please with every step of my buying experience with GARY LANG GMC. Every person I spoke to was very friendly and helpful. I felt I got a very good deal on an excellent car. More
My Parents only purchase their vehicles here and now so do I I was stuck in a predicament. I had just returned home from a work contract in California. I was driving a rental due to a service nightmare at a huge I was stuck in a predicament. I had just returned home from a work contract in California. I was driving a rental due to a service nightmare at a huge dealership in LA. Because of the service at this California dealership, My recently paid-off vehicle was a total loss with the insurance company. I returned home, signed a home lease, I was expecting my first born child and now, I had to purchase a new vehicle in a small time frame, and return this rental I was driving. I had spent the previous days before visiting Gary Lang at a dealership nearby, trying to obtain a vehicle from a very close friend who worked within their sales team. More the less, things didn't work out in my favor at that dealership. I decided to drop in late at Gary Lang. My family loves this dealership more many reasons, though wanted to see how I would be greeted, how I would be qualified by their employees. I was high-strung. and running on empty. They were phenomenal, I was greeted my multiple employees and the finance manger even dropped by completely casually. They slowly and explained my options with much detail and even repeated details i didn't quite grasp the first time over. I returned the next morning for these very reasons. Still high stress and exhausted, The salesman Ricardo and Finance Manager Andrew went above and beyond that morning and afternoon. What they did that day was so impactful on me we didn't even negotiate a price by the end. Obviously I was thankful for their help and evidently I was fine with the price point. I know everyone has worked in sales when they go into a dealership to make a purchase, Although I really have sold and supported my family in a 100% commission sales role. Levi, Ricardo, and Andrew are stand up gentlemen, down to earth people who deserve everything they work for. They have shown me the value in selling to me and expressed that even after the sale ended. I will be back, my family will be back, and I wouldn't send anyone anywhere else. Note: I live over an hour from Gary Lang and will be back there for future purchase, and service. Nice Job guys and you have a phenomenal team! Ryan Stern 2015 Chevy Colorodo More
Buying a new car Always had a great experience at Gary Lang... This was the 4th car we have purchased from them so far...Very friendly & nice sale staff... Always had a great experience at Gary Lang... This was the 4th car we have purchased from them so far...Very friendly & nice sale staff... More
Great Experience Very friendly, salesperson Jordon was knowledgeable, upfront and great to work with. Made a fair deal without any lengthy delays. Overall very happy w Very friendly, salesperson Jordon was knowledgeable, upfront and great to work with. Made a fair deal without any lengthy delays. Overall very happy with experience. More
Warranty work Lloyd in Service took the time to explain what work needed to be done, and then gave us updates while we waited. Excellent service. Thank you! Lloyd in Service took the time to explain what work needed to be done, and then gave us updates while we waited. Excellent service. Thank you! More
Extraordinary Customer Service My first introduction to Gary Lang Auto Group was a Kia Sportage lease. I couldn't think of a better dealership to handle my next lease/purchase. I am My first introduction to Gary Lang Auto Group was a Kia Sportage lease. I couldn't think of a better dealership to handle my next lease/purchase. I am thoroughly satisfied with my 2018 Chevrolet Equinox and have told several people to go to Gary Lang for their next purchase. My sales guys really went above and beyond.Lorenzo and George worked very hard to make a deal that made me happy. George ran out and got me a McDonald's Happy Meal. That was really impressive. More
Great experience! Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit our budget and lifestyle. This is our 3rd vehicle from Gary Lang Auto. We drive an hour for their great experience. Highly recommended calling Jordon for your next car! More
Exceptional Service This was the first time I brough my car in for service. I was able to get a ride to work and was picked up when my car was finished. Received text m This was the first time I brough my car in for service. I was able to get a ride to work and was picked up when my car was finished. Received text messages regarding the status of my order and a call when the car was finished. Prce quoted was the price charged. Very friendly staff. More