Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Test drive to contract signing was great. Thank you Gary Lang for always taking care of my vehicle needs for my business. I will continue to purchase vehicles for my business and personal from Thank you Gary Lang for always taking care of my vehicle needs for my business. I will continue to purchase vehicles for my business and personal from you guys. More
Stress free car shopping Dealership was friendly and extremely helpful. They have a huge inventory so you are most likely to find the vechicle you desire. Salesman was easy to Dealership was friendly and extremely helpful. They have a huge inventory so you are most likely to find the vechicle you desire. Salesman was easy to work with and was knowledgeable about the vechicle we were interested in. Manager helped us out tremendously with our trade in appraisals and then offering us a deal. We could tell how everyone worked as a team and wanting to satisfy the customer. More
Buying a vehicle This is the second car I have bought from Gary Lang and the first from Joe. Overall experience was great and we are happy with the purchase of our Sub This is the second car I have bought from Gary Lang and the first from Joe. Overall experience was great and we are happy with the purchase of our Subaru. More
Routine Service On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the ti On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the time I was told it would take. The time went fast with the WSJ and a coffee. More
Used car purchase Do not buy a used car from this dealership. They will reassure you that all visible leaks in the vehicle have been fixed when in fact they HAVE NOT be Do not buy a used car from this dealership. They will reassure you that all visible leaks in the vehicle have been fixed when in fact they HAVE NOT been fixed. When brought to they’re attention they will refuse to rectify the leaks. In addition to this nuisance, I have called 3 times and left messages for 3 different finance employees and have NOT received a response. More
Car repairs As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a tad cheaper but again with my warranty I didn’t have to shop around! More
Excellent Experience I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I couldn't be more happy with my new car! A big thank you to Garrett and the Gary Lang Subaru team for their help! More
Very fair and pleasant. Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact tha Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact that I was given a little misinformation. Specifically, I was told that the car had parallel parking, which it did not. Also, I was told the interest rate was 4 percent, it was 4.85 percent. I was told that the agency worked with my Bank, not the case..Granted, these are minor issues, but they do make you wonder what else was misinformation. Nevertheless, I was pleased with the deal offered and the training given with regard to how to utilize the various options on the car. The overall culture of the agency seemed to one of wanting to please the customer. More
Used cars with limited lifespan of 5k Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to lea Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to leave it alone by upper management“) Spoke with Cody ( Thanks to George getting him to call me back) Cody was completely rude, insinuating that the car was my choice and claims I was offered a variety of vehicles, when it wasn’t until my car broke down that they tried to put me in a brand new vehicle and add my loan on it. Putting me in something I couldn’t afford and upside down was the only option they gave me. My vehicle is being repossessed and I’ve only had it for 3 months. No one at this dealership cares after they put you in their junk and leave you stranded. They take advantage of young females and Cody mistreats them verbally upon complaining. I called several times after for resolution and have only been sent to voicemail every time. Lvm’s for Jerry S & Dave S w/ no response. Horrible experience. More
Excellent service! We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealersh We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealership and look for Jordan and he’ll surely help you with what you need. More