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Castle Chevrolet GMC McHenry
McHenry, IL
2,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,579 reviews
August 27, 2018
Don’t trust these guys After hashing out a deal with the salesman and spending 6 hours at the dealership. We were signing the paperwork and noticed that they added on some c After hashing out a deal with the salesman and spending 6 hours at the dealership. We were signing the paperwork and noticed that they added on some charges which I questioned. They offered me a lower price for the 10 year full warranty. I agreed as long as it didn’t change the term of the loan. To my surprise 4 weeks later the first bill arrived and they changed the term of the loan. I will not be back. Sorry I am unable to find the private message buttons. I tried to call and let you know my frustration and was given the cold shoulder. It was your finance department in the Mitsubishi side. They have my contact information. More
by Chads53147
Employees Worked With
Kevin , George Bell, Rick Diamond
August 26, 2018
Funny but no funny business Jesse help me out he had alot of jokes but had knowledge on all the cars on the lot. I would definitely recommened seeing Jesse Matos when you go in. Jesse help me out he had alot of jokes but had knowledge on all the cars on the lot. I would definitely recommened seeing Jesse Matos when you go in. You will leave with a smile for sure. More
by Markp1
Employees Worked With
Jesse Matos
August 26, 2018
Great salesman Jesse Matos is an honest , knowledgeable, fun salesman. He knows how to keep you laughing and makes the visit fun. This helps with making my decision Jesse Matos is an honest , knowledgeable, fun salesman. He knows how to keep you laughing and makes the visit fun. This helps with making my decision easy to purchase a vehicle from him. Make sure to see Jesse Matos for one of the best experience at a car dealer! More
by Yoli Heels
Employees Worked With
Jesse Matos
August 25, 2018
Worse car buying experience ever! Went in three times every time screwed over. . Never got help and thought because I was a women would be dumb and give me and interest rate in double Went in three times every time screwed over. . Never got help and thought because I was a women would be dumb and give me and interest rate in double digits. . I have good credit. . I bought a car there before was great this time was the worst. . I would say never bye a car there More
by Lazysmurf1313
Employees Worked With
Some one in fiance was a jerk. Victor was helpfull
August 22, 2018
Very good experience wit gary lang subaru I received alot of help and assistance from ed chambers. He explains clearly all the things we need to know about the car we are getting. He even help I received alot of help and assistance from ed chambers. He explains clearly all the things we need to know about the car we are getting. He even help us to get a good deal. More
by Bebet
Employees Worked With
Cody Hamel, Edward Chambers
August 21, 2018
Great new car purchase experience Salesman was very helpful and I didn’t feel pressured into buying a car I didn’t like. He was very accommodating and I would recommend him in the fut Salesman was very helpful and I didn’t feel pressured into buying a car I didn’t like. He was very accommodating and I would recommend him in the future More
by CSmo
Employees Worked With
Reilly , Cody Hamel
August 18, 2018
Excellent My experience was fantastic. I felt as if I was given the best option for my situation and wasn’t pressured into anything. 100% satisfied! My experience was fantastic. I felt as if I was given the best option for my situation and wasn’t pressured into anything. 100% satisfied! More
by Megan0727
Employees Worked With
Ricardo , Ricardo Espinosa
August 12, 2018
Best experience yet buying a car @ Gary Lang Ed and Rick both worked together to meet my needs in buying a new Subaru along with my trade-in. Best experience and they worked well together. Rick e Ed and Rick both worked together to meet my needs in buying a new Subaru along with my trade-in. Best experience and they worked well together. Rick even found another $500 because I was a Costco member. Above and beyond More
by doglover
Employees Worked With
Rick Diamond, Edward Chambers
August 09, 2018
Great place to buy a car! I was treated very well at this dealership. They found the car I wanted at a fair price, while giving me a decent amount on my trade. I would defini I was treated very well at this dealership. They found the car I wanted at a fair price, while giving me a decent amount on my trade. I would definitely buy from Gary Lang Auto Group again! Joe Scanlan was great! More
by ltlpeasmom
Employees Worked With
Joseph Scanlan
August 08, 2018
Jordan review Working with Jordan has been a wonderful experience. He listened to what I wanted, answered all of my questions and he was not pushy. I will definit Working with Jordan has been a wonderful experience. He listened to what I wanted, answered all of my questions and he was not pushy. I will definitely send my friends and family to him. More
by Michelle yseyller
Employees Worked With
Jordan Suchowski
