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Castle Chevrolet GMC McHenry
McHenry, IL
2,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,579 reviews
December 01, 2018
Excellent service department They kept me informed on everything that went on with my truck, start to finish. Will be going back when anything happens or needs to be done. They kept me informed on everything that went on with my truck, start to finish. Will be going back when anything happens or needs to be done. More
by jjblair83
Employees Worked With
Joseph Scanlan
December 01, 2018
Great personal service. J.R. runs a good ship! The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her... More
by tactac20
Employees Worked With
November 21, 2018
Pre owned auto purchase Were very friendly and courteous. Took the extra time to explain and go over all aspects of buying and understanding the options on the car Were very friendly and courteous. Took the extra time to explain and go over all aspects of buying and understanding the options on the car More
by hurwitzm
Employees Worked With
Nick in Finance, Mike Fullmer, Zak Eichmann
November 20, 2018
Always friendly staff and atmosphere I know I will always get straight answers and opinions as well as options. I like to roam around and "pre-shop" for my next vehicle without being houn I know I will always get straight answers and opinions as well as options. I like to roam around and "pre-shop" for my next vehicle without being hounded. More
by Mikey
November 16, 2018
Friendly professional Service Nice to pull in to dealership and not get hounded for repairs you don’t need. These guys are friendly, professional and efficient. Definitely will ret Nice to pull in to dealership and not get hounded for repairs you don’t need. These guys are friendly, professional and efficient. Definitely will return. More
by kayleigh19
Employees Worked With
November 14, 2018
Went to test drive a Subaru We walked in and it took 25 minutes to even get acknowledged. We then decided to look at a car and while on the test drive he decided to not say a wor We walked in and it took 25 minutes to even get acknowledged. We then decided to look at a car and while on the test drive he decided to not say a word, very odd. Then we tried to look at another car and apparently the car was “already sold”. We will not be returning to Gary Lang Subaru. The salesman was Reilly More
by will s
Employees Worked With
Really Huber
November 11, 2018
Kia Forte The only thing preventing a 5 star rating is the fact that the listings on the website don't show the mileage on the cars. We we're expecting a new c The only thing preventing a 5 star rating is the fact that the listings on the website don't show the mileage on the cars. We we're expecting a new car and we got there and it was a demo. More
by KD
Employees Worked With
Jordan Suchowski, Cody Hamel, Brandon Waller
November 10, 2018
Friendly and fast service, attentive to our needs Friendly, fast customer service, very attentive to our questions, concerns and meeting our needs. Vehicles were in well kept condition. Ryan in serv Friendly, fast customer service, very attentive to our questions, concerns and meeting our needs. Vehicles were in well kept condition. Ryan in service was very accomodating. More
by Momofangels
November 06, 2018
very professional and put my mind at ease .. the fast service and to keep me informed while in the waiting room was just exceptional. your service TEAM does work together. Gary that is just one the fast service and to keep me informed while in the waiting room was just exceptional. your service TEAM does work together. Gary that is just one of the reasons I purchased my Equinox from you. More
by camero1995
Employees Worked With
Chris Scholer
November 06, 2018
Great buying a Chevy, The sales person Levi was very friendly and not pushy. He let me think about my purchase, I left the store and came back another day. The whole exp The sales person Levi was very friendly and not pushy. He let me think about my purchase, I left the store and came back another day. The whole experience was great. More
by Zoljan
