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Castle Chevrolet GMC McHenry

McHenry, IL

4.2
2,579 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,579 reviews

January 04, 2019

JR Arnold is the best! Whatever JR makes, it's not enough! Give him a raise! JR has a great way with people and understands what it takes to satisfy customers. More

by bozo2go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
December 30, 2018

Simple process to purchase car. 2nd purchase of car at this dealership and will come back again. Pleasant people and excellent service in the service depart More

by calibound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian in finance
December 30, 2018

Do not reccomend I cannot in good faith reccomend this dealer anymore. . I had a legitimate complaint and the response I got was Return the car if you are not happy wi More

by Noworriesm8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Hamel
December 29, 2018

Excellent Service Great Customer Service From Being Greeted When I First Walked In And Walked Out But Most Importantly They Made Sure I Left The Car Lot With A New Car More

by Shayw0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Eichmann
December 24, 2018

Fast, effective and satisfying Had a warranty part to be replaced. Went in and explained it to him and was out the door with a rental in 15 minutes. And had my car back within one d More

by Dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer , Jeff Simonelli, Matt Garcia
December 22, 2018

great experience best dealership I got a great price and my salesperson kevin curtis went above and beyond to make sure I was totally happy with everything. The car had a couple scrat More

by kiaforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin curtis
December 20, 2018

Our experience. Every one we dealt with was helpful, knowledgeable, patient with us and very friendly. We have purchased several cars from this dealership and have ne More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Diamond, Jordan Suchowski
December 15, 2018

My Gary Lang Purchase Elijah was great to work with! He was knowledgeable & polite. We would recommend him to anyone looking for a vehicle. It was a pleasant experience! More

by Rkcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Ali
December 10, 2018

New Car Elijah Ali worked hard to get this sales. Great job working with to this sale. I will recommend Elijah to my son for his next purchase. More

by Johnsog5682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Ali, Zak Eichmann
December 04, 2018

Excellent Service Joe Scanlan was very kind and professional. Treated me with respect and humor. Explained to me everything that was happening with my car. Thank you More

by buick#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
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