Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Incredibly Rude I came to this dealership based on the positive reviews and because they had the vehicle I wanted to purchase, the Telluride in stock. I was set up wi I came to this dealership based on the positive reviews and because they had the vehicle I wanted to purchase, the Telluride in stock. I was set up with an appointment with Cody Hamel and was prepared to purchase the vehicle. After meeting with us briefly, he turned us over to another salesperson, who was very nice, to test drive the vehicle. Once we came back Cody only met with us after his "assistant" got some preliminary information from us. Cody approached us with 2 sets of numbers which he said would be our monthly payments whether we purchased vs. leased the car. I said I wanted to start with the invoice and work through the price of the car. He very rudely said there is no moving off the sticker of the car. I said we should at least start with the price, whether you are discounting it or not. When I told him I wanted some of the charges for the vehicle taken off as I have purchased many vehicles before and have always negotiated those fees either completely off or reduced from the purchase price - he said no GM is reducing the sticker price on these cars. That is simply not true because I had emails from other dealers who were willing to reduce the price of the car off of the sticker. I left his dealership and purchased my vehicle a few hours later from another KIA dealership and got a great deal. I will never send anyone to this dealership and I feel sorry for the customers who were conned by them in the past. Cody is the worst stereotype of a car salesman - thinks he is smarter than you but when you come prepared doesn't want to deal with you. It was funny, when we walked in he said "you guys are going to f%$#ing love us" Nothing could be further from the truth. Take your business elsewhere. More
Perfect I was extremely nervous going in. Jared made the entire experience painless and enjoyable. I highly recommend this dealership. Everything was top not I was extremely nervous going in. Jared made the entire experience painless and enjoyable. I highly recommend this dealership. Everything was top notch. Thank You!!! More
Car Levi Levi was the best ever .... worked with me and got me exactly what I was looking for ! Thank you again! Great dealership . Will recommend it to others Levi was the best ever .... worked with me and got me exactly what I was looking for ! Thank you again! Great dealership . Will recommend it to others More
Wow! Amazed by Jeff Vicari My father in law is on hospice and bedridden. When I stopped and chatted with him today he stated he wanted to buy a new convertible Camero so he can My father in law is on hospice and bedridden. When I stopped and chatted with him today he stated he wanted to buy a new convertible Camero so he can go on a road trip. (Unrealistic, due to the fact he can not even stand on his own) so leaving his house I started thinking what would make him smile? (Obviously his spirit is down) so I figured.. what the heck, I’m going to give it my best shot. I pulled into Gary Lang and walked to the door and immediately greeted by Jeff Vicari. I told him our story and asked if he could help make someone’s day? Jeff without one ounce of hesitation said give me a minute, he then pulled around a blue convertible camero and looked at myself and my aunt and said let’s go ladies. We get in the car and he said where are we going? We proceeded to give him the address, he drove right to the patio door. I can only tell you how big my father in laws smile was, he asked if that was his. (lol) my point of this review is to express my gratitude to Jeff, he could have said NO, he could have thought - this is not a sale, why would I waste my time? But he didn’t.... he said if I can give someone a ounce of hope and a smile and it costs nothing, why wouldn’t I? This is my thank you to you Jeff! The world needs more people like you! Dear Gary Lang, please make sure Jeff gets the recognition he sooo deserves. More
Good experiencr Our salesman was very nice. We were undecided and looked at many cars. We were not rushed, and felt we got the best car and deal we could Our salesman was very nice. We were undecided and looked at many cars. We were not rushed, and felt we got the best car and deal we could More
Best service ever, anywhere. I dont think that I can Express how much I love this dealership. They have consistently time after time gone to nat fir me in getting a new vehicle. I I dont think that I can Express how much I love this dealership. They have consistently time after time gone to nat fir me in getting a new vehicle. I very much appreciate the fact that go the extra mile for all of their customers but that extra inch for the veterans in the community. From start to finish I had a great experience. I initially only came in to see what my truck would be valued at. Levi, my sales rep was quick to jump to assist me when I walked in. The best part was i wasnt being hounded when i pulled up. I got to walk around and look at the trucks and drool. When the process started he asked me what I wanted and where my budget was. I told him what I wanted but nothing fit my budget, with his elegant tongue of persuasion he convinced me that this truck was for me. I'll have to admit I'm not fond of the color but I'm in love with the truck and white never looked so good. The sales manager, the finance team went above and beyond to make sure I got the best deal they could give me, the best rate I could get and I'm so very thankful for it. I absolutely love this decision. I cannot say thanks enough for how this is a massive game changer for me for something I didnt think would even be in my scope of view for years to come. Lastly, the service team is always top notch, I've bought my last 4 of 5 Chevys from Garylang... so I know a thing or two about em, I know going forward my truck is in good hands as they have yet to let me down. They are always straight with me about everything. Thank you again, special thanks to Levi and his manager for being patient with me. More
Great Service!!!! Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil cha Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil change. More
Great shopping experience! We were very pleased with our sales person, Levi. He showed us all the features on our new SUV. We were happy with his service. We felt like he didn't We were very pleased with our sales person, Levi. He showed us all the features on our new SUV. We were happy with his service. We felt like he didn't pressure us and took his time explaining everything to us. We will recommend Gary Lang Auto Group to others. More
Great service Noah really listened to what I wanted, not like Martin Chevrolet where they let me walk away because we couldn't agree on price. In Gary Lang they wor Noah really listened to what I wanted, not like Martin Chevrolet where they let me walk away because we couldn't agree on price. In Gary Lang they worked with me so I could be satisfied. More
Best car buying experience ever We were very pleased with our decision and the whole experience at Gary Lang. Great price, wonderful people and all around excellent service! Jesse We were very pleased with our decision and the whole experience at Gary Lang. Great price, wonderful people and all around excellent service! Jesse - Thank you so much! More