Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Quick, Painless, and extremely helpful. My two agents Jordan and Kevin worked together to find me the perfect car for an affordable price, good financing and were very helpful and informativ My two agents Jordan and Kevin worked together to find me the perfect car for an affordable price, good financing and were very helpful and informative. More
Great Dealership Friendly, helpful, no-pressure salespeople! Buying my new Kia Soul was actually a pleasant experience thanks to Brandon Waller. I've never met a more Friendly, helpful, no-pressure salespeople! Buying my new Kia Soul was actually a pleasant experience thanks to Brandon Waller. I've never met a more honest, sincere car salesman than him. More
Amazing I loved it! Garrett made it very easy and fun to buy a new car! I highly recommend the dealership. And the customer service was fantastic! I loved it! Garrett made it very easy and fun to buy a new car! I highly recommend the dealership. And the customer service was fantastic! More
Excellent experience Joe was so helpful with our buying experience, I was impressed and will return when we need to buy another car. Thank you for making everything such a Joe was so helpful with our buying experience, I was impressed and will return when we need to buy another car. Thank you for making everything such a comfortable experience. More
Plenty of cars there, but only 1 suits my needs? My wife and I each bought a car at this dealer previously and enjoyed our experiences so we came back when looking for a used vehicle large enough to My wife and I each bought a car at this dealer previously and enjoyed our experiences so we came back when looking for a used vehicle large enough to carry our family of when it expanded. Naturally, we have a strict budget. The salesman brought over a manager, they only offered a new vehicle stating it is "the best option." When I asked about the "second best option" the manager laughed in my face. The process took 3 hours during which time they made offers which were significantly higher than the monthly payment I had indicated I could afford. Each offer came in just a little lower than the previous one but involved a hard credit inquiry that dropped my credit score every time. The actual price of the vehicle was never brought up. The "factory rebate" that was mentioned was never given a value. They clearly weren't interested in selling us a used car. There was a certified used model right next to the car we were trading in, but all they had was the new one they wanted to sell. When an acceptable offer finally came our way, we had to wait another 3 hours for some reason. I imagine it's because the salesman was working with another customer. I don't feel like the employees were listening to what I wanted to buy and that's going to end up costing more than I originally wanted. We came in looking for the same positive experience we had both had before, and it was nowhere near. Had we known this would be the case, we would have gone elsewhere. More
Amazing Customer Service Went to look at and test drive some vehicles. Was helped by Riley, who was friendly and answered any and all questions I had. He made the experience v Went to look at and test drive some vehicles. Was helped by Riley, who was friendly and answered any and all questions I had. He made the experience very enjoyable and I left the lot with a brand new car. I would definitely recommend visiting Riley Huber at Gary Lang. More
Quality employees and awesome service Couldn’t be happier with the purchase of my new Subaru WRX! The sales group did a fantastic job helping us through the process of buying our car! Fun Couldn’t be happier with the purchase of my new Subaru WRX! The sales group did a fantastic job helping us through the process of buying our car! Funny, down to earth, and are there for you! Keep up the good work! Thank you again! More
Great Customer Service Manny Cernas couldn't have been more helpful. He was very knowledgeable about the car and kept in contact with me through the whole transaction. Manny Cernas couldn't have been more helpful. He was very knowledgeable about the car and kept in contact with me through the whole transaction. More
Amazing Service! Honestly the best car buying experience ever. Joe Dicks was my sales rep and he was beyond knowledgeable, going over every detail to make sure I knew Honestly the best car buying experience ever. Joe Dicks was my sales rep and he was beyond knowledgeable, going over every detail to make sure I knew everything before I even made the decision to buy. There was no pressure at all, and there’s was always someone there making sure all my needs were being met. Even at the end of the day, when you expect everyone to be tired and ready to go home, everyone working was still smiling, cracking jokes, and overall making me at ease. The trade process was so easy and the price was right. Definitely recommend! More
Good experience Went in with a few cars in mind from their online inventory looking to drive away the same day. Overall a good friendly quick experience. Went in with a few cars in mind from their online inventory looking to drive away the same day. Overall a good friendly quick experience. More