Castle Chevrolet Buick GMC McHenry

I have been going to JR Arnold in service at Gary Lang for over 5+ years now and I highly recommend him and the Gary Lang Service department to anyone requiring service. They have consistently taken care for over 5+ years now and I highly recommend him and the Gary Lang Service department to anyone requiring service. They have consistently taken care of any service requirements in a quick and professional manner. JR just makes it easy. More

We are new to Illinois and needed a car. My husband is a big fan of Kia's so we visited Gary Lang and worked with Jeff Lang to buy a Kia Sorento. Being from Upstate New York we were very impressed with the big fan of Kia's so we visited Gary Lang and worked with Jeff Lang to buy a Kia Sorento. Being from Upstate New York we were very impressed with the way Jeff Lang took care of us. He and Kia made us feel like 'family'. We left Kia with a real good feeling. Since we had bought the Kia Sorento we have taken it in for Service and have always worked with Chris Scholer who is very knowledgable and friendly and always gives us a straight answer when needed. We had trouble with the passenger airbag; so our dealings with Gary Lang Kia surpassed our expectations when a person has "car troubles". We would buy a Kia from them again when we are in the market to do so. More

JR is the best service department representative I have ever had the pleasure of dealing with at any dealership. I have bought three cars from Gary Lang and would recommend the dealership as well as JR to ever had the pleasure of dealing with at any dealership. I have bought three cars from Gary Lang and would recommend the dealership as well as JR to anyone who asks. JR has always went above and beyond what I have expected of him in the service department. JR is a great asset for the Gary Lang Auto Group! More

I always specifically ask for J.R. Arnold - even for simple oil changes. He seems to remember me and gives me great service. We bought a used Hyundai from Gary Lang and he treats us just like we bough simple oil changes. He seems to remember me and gives me great service. We bought a used Hyundai from Gary Lang and he treats us just like we bought a GM product. We previously bought a Yukon XL from Gary Lang and had the same great service from J.R. More

The Service and Sales team at Gary Lang is the "Best of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of a of the Best". JR, Chris, Adam, Mike, Jeff, Nancy, Joe, Tony, Dixie and the girls in casher area that I deal with. Always friendly and respectful of all. I consider them my extended family. I spend more time at Gary Lang then most, reason? because of the treatment I receive while I am there. No pressure, no stress, no attitudes, just people who are professionals at what they do and are the best at what they do. Gary has the easiest ownership job in the world with this staff, honestly. Gary--please do not change a thing. Sign them all to long term contracts. I have bought 10 cars from G.L. in the past 5 years and will never buy or service a car from anyone outside the G.L. family, period!! Keith Dallmann More

I have never experienced this level of service from a car dealer. When I was shopping, my salesman (Tony Feucht) was informitive and helpful, he knew the product very well and went out of his way to get me t dealer. When I was shopping, my salesman (Tony Feucht) was informitive and helpful, he knew the product very well and went out of his way to get me the car that I wanted in a timely maner. When I picked up my car the finance department had all my paperwork ready to go and there were no surprises. My car was perfect and both Tony and Mike Conway from the service department made sure that I was aware of all the features my Chevy Cruze had to offer. I had shopped several different dealers for several different makes and models and none of them offered the knowledge, service and selection I received at Gary Lang. In the scope of new car cost my new car would be considered at the lower end of the scale and yet I was treated with all the care one would expect for spending much more. I am impressed with the initial quality and proformance of my Chevy Cruze and have hopes that it will serve me well. But more importantly I have found a dealer and service department that I trust to put my needs first and that is priceless. More

Gary Lang is the only place to buy a vehicle. They have great customer service, great salesmen and great service. We have bought two vehicles from them and won't go anywhere else. We got a great deal on b great customer service, great salesmen and great service. We have bought two vehicles from them and won't go anywhere else. We got a great deal on both of our vehicles. They have great prices and great service. There employees are extremely friendly. Gary Lang is the only place to buy a new or used vehicle. More

I have been a customer of Gary Lang Auto Group for many years. I have leased and purchased a number of vehicles from the dealership over the years. The sales personnel listen to my wants and needs when years. I have leased and purchased a number of vehicles from the dealership over the years. The sales personnel listen to my wants and needs when it comes to getting a new vehicle. They take my wants and needs into consideration when showing or recommending vehicles to me. The service department personnel are always professional and curteous. Repairs or maintenance are always done in a timely manner. I have and will continue to recommend Gary Lang Auto Group for sales and service. More

We have been dealing with Gary Lang now for over 8 years, and have found that Mark Broughman in Sales really does go above the standards of a Sales Rep at Gary Lang. We have worked with Mark on four new and and have found that Mark Broughman in Sales really does go above the standards of a Sales Rep at Gary Lang. We have worked with Mark on four new and used vehicles now, and truly feel that Mark goes the extra distance to ensure all of our needs are looked after. He always makes a point to get us the best deal we can receive, and works hard on ensuring that our transactions agreed upon make us feel that he has worked hard to ensure that we are taken care of, all while also ensuring that all of our questions and issues are fully addressed and resolved. He is a super Sales Associate, and we would not want to work with any others when it comes to getting us the most for our money. Mile L. in Service is another reason that we feel Gary Lang is truly our home-town dealer, because even though there are many exceptional service managers, we have dealt with Mike the most. Mike has put forth the extra effort to ensure all our service needs were addressed, and has always kept us informed along the way of our service status, and has truly given 110% to ensure we felt that we were informed, and that our vehicles service needs were always addressed promptly and accurately. We would STRONGLY recommend Gary Lang to any and all of our closest friends and family! More

This dealer is a high volume dealer. During the entire purchasing process, I didn't feel at all like a valued customer. Something as simple as paying cash for the car took several hours as I was escorted purchasing process, I didn't feel at all like a valued customer. Something as simple as paying cash for the car took several hours as I was escorted from office to office trying to be sold various dealer add-ons (warranties, rust protection, etc.) Moreover, the prized gift that I received in purchasing a $45,000 vehicle was a rubber key chain that was nothing more than an advertisement from them. I have purchased Lexus vehicles in the past for less money and found the entire buying process to be first rate. From the moment you walked in to salesman going over the vehicle, it was top notch and I felt like a valued customer. This dealer was waiting and waiting to be passed to the next office. What a joke. They did offer me to go down the hall to the coffee machine if I wanted. At minimum, they could have had a pitcher of water or coffee for what seemed like an eternity. This dealer, barely went over a few things in the vehicle before sending me on my way. (Probably because he did not know himself!) Since the sale, I have been very pleased with the maintenance department at this dealership and will continue to have the car serviced there. More